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Publications

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  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

professional and customer reviews, and ratings systems” Understanding how online retailers can cause these same-store sales and gross margin declines by affecting the operating metrics of a retail store is fundamental to understanding the... View Details
Keywords: Re: Rajiv Lal; Retail
  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=607075 UBS and Climate Change—Warming Up to Global Action? Harvard Business School Case 707-511 Marco Suter, Executive Vice-Chairman, UBS Board of Directors, carefully studied the chart on his desk. It... View Details
Keywords: Martha Lagace
  • 15 Nov 2010
  • Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

and making alignment of strategy and sales difficult. Performance management practices. Performance management is not just performance measurement or compensation, although both are important. Performance management is a systemic process for moving from strategy to... View Details
Keywords: by Sean Silverthorne; Retail
  • Web

Print View - Course Catalog

Financial systems, accounting, and metrics 3. Difficult conversations: Demotion, termination, star performer feedback 4. Hiring, recruiting talent to small firms, leading “A” players 5. Sales and building... View Details
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Abstract Existing performance metrics utilized by the PGA TOUR have biases towards specific styles of play, which make relative player comparisons challenging. Our goal is to evaluate golfers in a way that eliminates these biases and to... View Details
  • 05 Jan 2010
  • First Look

First Look: January 5

pairwise industry and establishment level and measure agglomeration in a global and continuous metric space. These indices exhibit distinct advantages compared to traditional measures of agglomeration including the independence on the... View Details
Keywords: Martha Lagace
  • Web

Credential of Digital Innovation and Strategy | HBS Online

Determine which metrics to use to measure a campaign’s success and practice calculating its effectiveness Balance brand-building and performance marketing Unpack strategies for increasing engagement, including personalization,... View Details
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

May 2017 Journal of Financial Economics The Value of Trading Relations in Turbulent Times By: Di Maggio, Marco, Amir Kermani, and Zhaogang Song Abstract—This paper investigates how dealers’ trading relationships shape their trading... View Details
Keywords: Sean Silverthorne
  • 15 Nov 2011
  • First Look

First Look: November 15

case:http://cb.hbsp.harvard.edu/cb/product/112032-PDF-ENG "Longtop Financial Technologies (A) David F. Hawkins, Annelena Lobb, and Aldo SesiaHarvard Business School Case 112-036 An abstract is unavailable at this time. Purchase this... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

most of these minorities fled or were killed. In other words, the country’s entrepreneurial elite were decimated. It proved a lengthy and challenging process over subsequent decades to build a new Muslim national business class employing View Details
Keywords: by Sean Silverthorne
  • 05 Feb 2009
  • Research & Ideas

In Praise of Marketing

and don'ts. In fact, marketing is as much art as science, as much right brain as left brain. Many chief financial officers might still agree with John Wanamaker's famous adage: "Half my advertising is wasted. I just don't know which... View Details
Keywords: by John Quelch; Advertising
  • 05 Aug 2014
  • First Look

First Look: August 5

important and previously unidentified metric for assessing the health of the human emotional ecosystem. Publisher's link: http://www.hbs.edu/faculty/Publication%20Files/quoidbach%20et%20al_372259e1-d8a0-4488-b09a-b4978f06f406.pdf August... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2016
  • News

Alumni and Faculty Books for March 2016

more than 2 billion are malnourished, even though we produce enough food today to feed everyone. The carbon footprint of food waste totals 3.3 billion metric tons, enough to rank as the third-largest country in the world in greenhouse gas... View Details
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

has to know the answer to four basic questions. Your setting for this span is determined by the kind of behavior you want to see. To ensure compliance with detailed directives, hold managers to narrow measures. To encourage creative thinking, make them responsible for... View Details
Keywords: by Robert Simons
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

suggest matches with employers based on the nature of the crime, the amount of time since the conviction, and the nature of the job. For instance, “a low rating might be displayed for an individual convicted of credit card theft who was considering applying for a View Details
Keywords: by Avery Forman; Employment
  • 25 Feb 2022
  • Blog Post

Climate Stories Episode #1: Kameale C. Terry

stations. I hope the uptime metric means that more people will give thought to the funding needed and will signal to companies that the time is now to invest in the means necessary to meet the 97% standard, if they haven’t already done... View Details
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

sales, retail metrics for multiproduct settings, and shelf space constraints. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=606023 Publications Technology and Industry Evolution... View Details
Keywords: Martha Lagace
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

knowledge of a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new architecture that isolates the bottlenecks in modules. An entrepreneurial firm with limited... View Details
Keywords: Martha Lagace
  • 08 Jul 2008
  • First Look

First Look: July 8, 2008

Paul M. Healy, and Yang Gui Periodical:Journal of Financial Transformation (forthcoming) Abstract Since 1949 Lehman Brothers has used an investment committee to select the top ten recommendations made by its analysts each year. We examine... View Details
Keywords: Martha Lagace
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

and to calculate metrics to compare their levels of modularity. Our research takes advantage of a natural experiment in this industry, where products exist that fulfill the same function, but that have been developed using very different... View Details
Keywords: Martha Lagace