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  • All HBS Web  (1,008)
    • News  (101)
    • Research  (801)
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Show Results For

  • All HBS Web  (1,008)
    • News  (101)
    • Research  (801)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (309)
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  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

Reading: Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks Hiding From Managers Can Increase Your Productivity The Task and Temporal Microstructure of Productivity: Evidence from Japanese Financial Services... View Details
Keywords: by Michael Blanding
  • Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

  • 13 Feb 2006
  • Research & Ideas

When Gender Changes the Negotiation

The last few months have been trying for Maureen Park, the managing director of a small portfolio management firm. The firm's parent company, a large financial services concern, was performing below forecasts, and morale among Park's... View Details
Keywords: by Dina W. Pradel, Hannah Riley Bowles & Kathleen L. McGinn
  • 30 Mar 2010
  • First Look

First Look: March 30

Authors:Felix Oberholzer-Gee and Koleman Strumpf Publication:NBER Innovation Policy & the Economy (MIT Press) 10 (2010) An abstract is unavailable at this time. Book: http://www.nber.org/books/lern09-1   Working PapersInternational View Details
Keywords: Sean Silverthorne
  • 17 Sep 2013
  • First Look

First Look: September 17

In some cases, people can spare themselves the trouble of deliberation and instead "decide by mind wandering" yet experience no decrease in satisfaction. September 2013 Review of Financial Studies Expectations of Returns and... View Details
Keywords: Sean Silverthorne
  • 06 Jul 2020
  • Research & Ideas

The Right Way to Manage Customer Churn for Maximum Profit

offering them incentives or deals to stay before they leave. “Focusing on retaining higher-spending customers, even if they aren’t as likely to leave, can increase the total profit a company can reap.” As Gupta describes in Managing Churn... View Details
Keywords: by Michael Blanding; Financial Services; Financial Services; Financial Services
  • 10 Jan 2022
  • Research & Ideas

How to Get Companies to Make Investments That Benefit Everyone

talk less about how we can encourage positive spillovers." Creating virtuous cycles like FOSS involves rewiring existing market inefficiencies, which produce too many negative side effects and too few positive ones, Nagle says. It’s an especially good time to provide... View Details
Keywords: by Lane Lambert
  • 16 Jul 2013
  • First Look

First Look: July 16

between bundling and indirect network effects, we find that they act as substitute strategies, with a lower relative effectiveness for bundling when network effects are stronger. 2013 pub From Social Control to Financial Economics: The... View Details
Keywords: Anna Secino
  • 11 Mar 2001
  • Research & Ideas

Merchants to Multinationals: British Trading Companies in the Nineteenth and Twentieth Centuries

manufacturing and financial activities around the globe prior to WWI. The British trading companies played a significant role in opening new markets and developing new sources of supply in resources in the emerging global economy.... View Details
Keywords: by Geoffrey Jones
  • 10 Jun 2014
  • First Look

First Look: June 10

selling valuable and scarce products are more likely to have separate primary and secondary markets and will therefore appropriate more value when secondary markets thicken. Firms selling products that are not valuable and scarce will be hurt. Further, we hypothesize... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2022
  • Op-Ed

3 Steps to Help Companies Rebuild Trust During the Pandemic

We’re approaching year three of the COVID-19 pandemic, with no clear end in sight. During this time, companies have had to make difficult decisions about whether employees should work from home, wear masks in the office, and get vaccinated and tested. Many companies... View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
  • 16 Aug 2011
  • First Look

First Look: August 16

unavailable at this time. Book: http://www.cambridge.org/aus/catalogue/catalogue.asp?isbn=9780521192194 The Consequences of Entrepreneurial Finance: Evidence from Angel Financings Authors:William R. Kerr, Josh Lerner, and Antoinette Schoar Publication:Review of View Details
Keywords: Sean Silverthorne
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

set-up error (among many): It is easy to make one kind of mistake in your choice of negotiating agents. You know the importance of using a skilled and knowledgeable negotiating agent as well as crafting a contract that aligns your agent's View Details
Keywords: by Martha Lagace
  • July 2025
  • Case

ICARE: Frontline Leadership at Michelin

By: Hubert Joly and Emilie Billaud
In 2025, Michelin CEO Florent Menegaux reflected on the company’s transformation since taking the helm in 2019. Amid a volatile global landscape marked by inflation, rising competition, and geopolitical and sustainability pressures, Michelin had achieved strong... View Details
Keywords: Human Capital; Transformation; Management Practices and Processes; Managerial Roles; Organizational Culture; Leadership; Competency and Skills; Global Strategy; Multinational Firms and Management; Human Resources; Compensation and Benefits; Recruitment; Retention; Employee Relationship Management; Working Conditions; Leading Change; Growth and Development Strategy; Groups and Teams; Motivation and Incentives; Well-being; Auto Industry; Manufacturing Industry; Europe; China; United States
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Joly, Hubert, and Emilie Billaud. "ICARE: Frontline Leadership at Michelin." Harvard Business School Case 326-024, July 2025.
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

multinational, dispersed shareholder, and private-equity owned firms are typically well managed. Stronger product market competition and higher worker skills are associated with better management practices. Less regulated labor markets are associated with improvements... View Details
Keywords: Sean Silverthorne
  • 09 Jun 2008
  • Lessons from the Classroom

Monetizing IP: The Executive’s Challenge

incentives among pool members. This seems to have greatly facilitated the adoption of the MPEG-2 standard. A number of firms have taken the radical step of adopting a code release strategy, where companies release some existing... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 01 Oct 2014
  • What Do You Think?

Is Too Much Focus a Problem?

Others identified factors accounting for too much focus. Yadeed Lobo said: "I think focus in organizations might have its roots in competitive strategy, intense focus on differentiation or cost consciousness." Edward Hare put it this way: "Let's face it,... View Details
Keywords: by James Heskett
  • 04 Jan 2012
  • First Look

First Look: January 4

firms to make certain enhancements public, creating an incentive for firms to free ride on the contributions of others. This practice raises a number of puzzling issues. First, why should a firm further develop a product if competitors... View Details
Keywords: Carmen Nobel
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

increase medical business skills and raise clinical performance. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53281 Tournament Incentive Plans Incorporating Objective and Subjective Criteria: Implications for a... View Details
Keywords: by Sean Silverthorne
  • 12 Jul 2004
  • Research & Ideas

Enron’s Lessons for Managers

society—and I use that phrase intentionally—that grew up around the company, and here I'm referring to the collusion of Enron's various advisors and financial intermediaries. And most importantly, Enron is a story about how fraud is often... View Details
Keywords: by Martha Lagace
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