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  • All HBS Web  (649)
    • News  (89)
    • Research  (444)
  • Faculty Publications  (142)

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  • All HBS Web  (649)
    • News  (89)
    • Research  (444)
  • Faculty Publications  (142)
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  • 10 Jun 2014
  • First Look

First Look: June 10

to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed customers felt more appreciated... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

women, by founding the temporary-staffing agency Tempstaff and lobbying to strike down laws that stifled the temp industry. Tempstaff now has approximately 3,300 employees and is a public company. For the past nine years, Shinohara has... View Details
Keywords: Martha Lagace
  • 15 Nov 2011
  • First Look

First Look: November 15

political consensus to make investments in the infrastructure that will lead to more effective use of these resources. There is a largely unrecognized opportunity for the private sector to engage in selective investments that consider... View Details
Keywords: Sean Silverthorne
  • 30 Aug 2011
  • First Look

First Look: August 30

lawsuit: training systems, selection systems, and a career posting center. By 2010, Sodexo, North America was continuing to gain traction on its diversity strategy, and a global diversity initiative for the group was underway. In... View Details
Keywords: Sean Silverthorne
  • 02 Jul 2013
  • First Look

First Look: July 2

an array of implications that can be tested with our data. Our contribution is twofold. We disentangle the role of risk aversion and talent in determining how firms select and motivate managers. In particular, risk-averse managers are... View Details
Keywords: Anna Secino
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

https://cb.hbsp.harvard.edu/cbmp/product/518046 Harvard Business School Case 518-061 Kellogg Company/eighteen94 capital With 33,000 employees and revenues of $13 billion in 2016, Kellogg Company was the world’s largest producer of branded... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2012
  • First Look

First Look: Jan. 31

  PublicationsHow Leaders Kill Meaning at Work Authors:Teresa Amabile and Steven Kramer Publication:The McKinsey Quarterly, no. 1 (January 2012) Abstract Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of... View Details
Keywords: Sean Silverthorne & Carmen Nobel
  • 30 Jan 2018
  • First Look

January 30, 2018

role of telecommunications firms in providing content. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53774 forthcoming Journal of Accounting Research Effects of an Information Sharing System on Employee Creativity,... View Details
Keywords: Sean Silverthorne
  • 24 Jun 2014
  • First Look

First Look: June 24

trust, employee commitment, and "ownership" behaviors of both employees and clients-could explain and be used to predict up to half of the difference in operating income between agency offices of a... View Details
Keywords: Sean Silverthorne
  • 28 Jan 2014
  • First Look

First Look: January 28

contains a selection of 42 foundational articles on the discipline of business history written between 1934 and the present day by scholars based in the United States, Europe, Asia, and Latin America. A wide-ranging editorial introduction... View Details
Keywords: Sean Silverthorne
  • 12 Apr 2011
  • First Look

First Look: April 12

acquisitions. We find that the use of stock and related transaction predicts better long-run performance. Our results suggest that the acquirers of private venture capital-backed companies do not suffer any adverse selection problem and... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2003
  • Lessons from the Classroom

HBS Cases: Developing the Courage to Act

no statement of the decision reached by the businessman...and generally business cases admit of more than one solution...[they] include both relevant and irrelevant material, in order that the student may obtain practice in selecting the... View Details
Keywords: by David A. Garvin
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

frequency and concentrate on a narrow selection of genres, regularly opt for obscure products likely not available in bricks-and-mortar stores. Casting doubt on the "democratizing" nature of online channels, however, I also show... View Details
Keywords: Martha Lagace
  • 15 Sep 2009
  • First Look

First Look: September 15

problems randomly selected from the same distribution. After collecting the experimental data to be used for estimation, the organizers posted them on the Web, together with their fit with several baseline models, and challenged other... View Details
Keywords: Martha Lagace
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

selected and treated so that they would self-assemble (due to intrinsic molecular forces). This resulted in finer battery structures and better performance. Following 14 months of research and development, the company found that it... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2008
  • First Look

First Look: February 26, 2008

I test for learning vs. effort allocation effects of promotion-based incentives. I find that promotion and demotion decisions for store managers of a major U.S.-based fast-food retailer (QSR) are sensitive to nonfinancial performance measures of service quality and... View Details
Keywords: Martha Lagace
  • 23 Jun 2003
  • Research & Ideas

Historically Speaking: A Roundtable at HBS

employees used to punch in and out of work. Tabulating machines helped people count and keep track of things, and as such were the predecessors of the computer. When Tom Watson, Sr., became CEO in 1914, tabulating was the smallest part of... View Details
Keywords: by Jim Aisner
  • 02 Feb 2016
  • First Look

February 2, 2016

search results and users' decisions about where and how to focus their attention: Users who decide what to click based on listings' relevance became more likely to select paid listings, while users who were influenced by listings' visual... View Details
Keywords: Sean Silverthorne
  • 12 Oct 2011
  • First Look

First Look: October 12

selective aspects of punishment in the U.S. over the period 1980-2004. We note that imprisonment increased around 1980, a period that coincides with the "Reagan revolution" in economic matters. We build an economic model where... View Details
Keywords: Sean Silverthorne
  • 11 Dec 2007
  • First Look

First Look: December 11, 2007

challenge widely accepted generalizations made about entrepreneurship. The selected articles cover the best historical research on the role of entrepreneurship in creating global capitalism; the cultural and institutional explanations for... View Details
Keywords: Martha Lagace
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