Employee Relations - Publications - Faculty & Research

February 2009 (Revised July 2012)
Supplement

Jieliang Phone Home! (C)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria

At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and... View Details

Keywords: Globalization; Compensation and Benefits; Surveys; Innovation and Invention; Management Practices and Processes; Production; Performance Productivity; Groups and Teams; Labor and Management Relations; Behavior; Motivation and Incentives; Manufacturing Industry; Telecommunications Industry; China

Citation

Purchase

13 Nov 2017
Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

Whillans says. “Employers could offer workers a couple extra discretionary days where they can stay home just because they want to watch Netflix on a Friday. Companies should start looking at these ideas as a potential path to greater View Details

Keywords: by Dina Gerdeman

08 Oct 2013
First Look

First Look: October 8

David, and Stefan Spinler Abstract—Paul Kleindorfer was among the first to weigh in on and nurture the stream of Sustainable Operations Management. The thoughts laid out here are based on conversations we had with Paul relating to the... View Details

Keywords: Sean Silverthorne

February 2023
Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni

In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details

Citation

Educators

Purchase

March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details

Citation

Educators

Purchase

03 Jul 2012
First Look

First Look: July 3

"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details

Keywords: Sean Silverthorne

23 Aug 2006
Op-Ed

The Real Wal-Mart Effect

imposes on society by securing subsidies, driving employees toward public welfare systems, creating urban sprawl, and destroying jobs in competing operations. Thus, juxtaposing these customer savings against the estimate cited by Fishman... View Details

Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail

04 Apr 2022
What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

governor would follow through on his intentions to sign it into law. The bill had taken on the moniker “Don’t Say Gay.” There had been “Say Gay” protests across Florida and the US by groups supportive of LGBTQ+ rights. Hundreds of Disney “cast members”—Disney’s term... View Details

Keywords: by James Heskett

13 Jun 2017
First Look

First Look at New Research and Ideas, June 13

religious employer allow his employees access to contraceptives or break with healthcare legislation? People and organizations of faith often face moral decisions that have significant consequences. Research in psychology found that... View Details

Keywords: Sean Silverthorne

10 Jan 2012
First Look

First Look: January 10

Constraints of Opportunity: Gender Homophily and Structure in a Formal Organization Authors:Adam M.Kleinbaum, Toby E. Stuart, and Michael L. Tushman Abstract Homophily in social relations is widely documented. We know that homophily... View Details

Keywords: Sean Silverthorne

18 May 2016
Research & Ideas

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

cheated. (The researchers conducted a similar study in which participants had the opportunity to cheat at Boggle, and garnered similar results.) Lessons for business leaders So how can business leaders lesson the likelihood that their View Details

Keywords: by Carmen Nobel

10 Mar 2020
Research & Ideas

The Little Understood Problem Confronting Diverse Workplaces

Knitting together a workforce with diverse backgrounds, cultures, and other demographic differences is challenging even for experienced managers, who must socialize those employees into the organization and also help them form new work... View Details

Keywords: by Julia Hanna

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details

Keywords: by Joseph L. Bower

22 Jan 2013
First Look

First Look: Jan. 22

significantly decreases the likelihood of bankruptcy by up to 2.7 times (270%) four years after funding application. Selection also increases the average level of employment by 9.8 to 14.2 more employees for chosen firms, respectively two... View Details

Keywords: Sean Silverthorne

18 Dec 2017
Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details

Keywords: by Joseph Fuller

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

strongly connected to real business problems, they may suspect sabotage or lunacy, both of which can create anger and not a steely determination to act fast and win. The crisis-creating strategy not only fails but makes matters worse. Because his managers and View Details

Keywords: by John P. Kotter

21 Feb 2017
First Look

First Look at New Research: February 21

explores how language shapes the ways in which employees who work in global organizations communicate and negotiate linguistic and cultural differences. Bringing together 650 interviews conducted across Rakuten’s locations in Brazil,... View Details

Keywords: Carmen Nobel

23 Feb 2010
First Look

First Look: Feb. 23

individual and community perspectives as they relate to knowledge creation, reuse, and recombination for innovation. Download the paper: http://www.hbs.edu/research/pdf/10-065.pdf Will I Stay or Will I Go? Cooperative and Competitive... View Details

Keywords: Martha Lagace

16 Dec 2014
First Look

First Look: December 16

James K., and Laurence A. Green Abstract—Following a brief summary of Henry A. Kissinger's career, this paper describes three of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People's... View Details

Keywords: Sean Silverthorne

08 Dec 2009
First Look

First Look: Dec. 8

conflict and enhancement within people on two crucial aspects of resolving problems with others: integrative behavior and openness. The results of two studies support the hypotheses that multiple identity conflict is negatively related to... View Details

Keywords: Martha Lagace

Publications

Publications

Show Results For

Show Results For

Are you looking for?

Jieliang Phone Home! (C)

Want to Be Happier? Spend Some Money on Avoiding Household Chores

First Look: October 8

Ransomware Attack at Springhill Medical Center

Ransomware Attack at Colonial Pipeline Company

First Look: July 3

The Real Wal-Mart Effect

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

First Look at New Research and Ideas, June 13

First Look: January 10

Unethical Amnesia: Why We Tend to Forget Our Own Bad Behavior

The Little Understood Problem Confronting Diverse Workplaces

Not All M&As Are Alike—and That Matters

First Look: Jan. 22

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Book Excerpt: A Sense of Urgency

First Look at New Research: February 21

First Look: Feb. 23

First Look: December 16

First Look: Dec. 8

Are you looking for?