Coupling - Publications - Faculty & Research

29 Sep 2003
Research & Ideas

Pride Goeth Before a Profit

effort to stand up and walk outside and get everyone's opinion," he says. When he first started the job, Schlichting realized that there were a couple of people who were de facto leaders in the group. "There were two people who... View Details

Keywords: by Theodore Kinni

16 Jan 2019
Research & Ideas

What Football Firings Teach Managers About Staying Relevant

to pass the ball. Coupled with a growth in analytics and innovative offensive schemes, the NFL has seen an explosion in passing offense over the past two decades. The New England Patriots and head coach Bill Belichick have been at the... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

08 Dec 2015
First Look

December 8, 2015

scales than ever before. However, big data will not solve large urban social science questions on its own. Big data has the most value for the study of cities when it allows measurement of the previously opaque, or when it can be coupled... View Details

Keywords: Sean Silverthorne

18 May 2021
Book

Launching a Career in the COVID Economy? Here Are 5 Tips.

soon as possible, not all teams will know how to provide the necessary support. Ng suggests a couple strategies: Observe others and take notes: If you don’t have regular workgroup meetings, consider asking your manager to suggest meetings... View Details

Keywords: by Carolyn DiPaolo

20 Jun 2012
Lessons from the Classroom

Teaching Leadership: What We Know

Build a Respected Community of Practice. With the demand for courses on leadership growing exponentially, the need to establish a respected community of dedicated scholars and practitioners is more important than ever. As a nascent field, leadership education is... View Details

Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education

24 Oct 2024
Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

they conclude they can’t stay given the requirements of the job. Unless employers assist them so they can stay in the job, they give up a productive worker. Their replacement is an unknown quantity. Employers constantly make speculative bets on new employees based on... View Details

Keywords: by Christine Pazzanese, Harvard Gazette

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

While much of Luca’s work focuses on the tech sector, he sees opportunities for valuable tests in a variety of business settings. Here are just a couple of the many questions that experiments can help answer: How do employees value... View Details

Keywords: by Danielle Kost

06 Sep 2005
Research & Ideas

When Product Variety Backfires

replicate the effects across a bunch of different domains ranging from Web service to vacations to cameras. Q: What is your practical advice to managers to avoid overchoice? A: There are a couple of different ways to deal with overchoice.... View Details

Keywords: by Poping Lin; Consumer Products

11 Aug 2014
HBS Case

The Business of Behavioral Economics

couple it with loss aversion, and you put people in a position where they're more likely to go out and exercise." StickK has incorporated another economic principle—the power of social norms—to keep people on track. Users create an online... View Details

Keywords: by Michael Blanding; Food & Beverage; Health

14 Apr 2003
Research & Ideas

Andy Grove on the Confident Leader

well understand that you don't know what you're doing. Christensen: If you look back in history at companies that have successfully launched new disruptive-growth businesses, with only a couple of exceptions they were run by the founder.... View Details

Keywords: by Walter Kiechel; Technology

23 Dec 2002
Research & Ideas

Setting the Stage: A Young Scholar at HBS

historians can use for a number of purposes. I am also planning on writing a couple of journal articles related to the book. In addition, I am beginning a comparative examination of savings institutions in collaboration with Professor... View Details

Keywords: by Laura Linard; Banking; Financial Services

21 Oct 2014
First Look

First Look: October 21

in an overarching aspiration coupled with a contradictory strategic challenge. The challenge to simultaneously explore and exploit provides the logic, tension, and requirement for experimentation that helps an extended management... View Details

Keywords: Sean Silverthorne

28 May 2008
First Look

First Look: May 28, 2008

& Education 6, no. 3 (September 2007): 345-365 Abstract As professional schools, business schools aspire to couple research rigor with managerial relevance. There has been, however, a concern that business schools are increasingly... View Details

Keywords: Martha Lagace

19 Mar 2006
Research & Ideas

Do I Dare Say Something?

leaders simply stopping by in the cafeteria, or pulling them aside in the hallway for a couple minutes and really listening. This sounds a lot like "management by walking around" but it seems to be worth a lot in this regard. Q:... View Details

Keywords: by Sarah Jane Gilbert

26 May 2003
Research & Ideas

What Your Competition is Telling You

in general apparel, but we may be able to identify a couple of categories—high-quality jewelry and high-end kids' apparel—that we can lock up," says Anthony W. Deering, chairman of the board and CEO of The Rouse Company, of Columbia,... View Details

Keywords: by David Stauffer

12 Nov 2001
Research & Ideas

Facing the New World Order

be honest with ourselves about what our true profitability is and stop playing games with restructuring charges and other needs. On the policy maker side, focusing on the microeconomic part of the economy, I think [there are] a couple of... View Details

Keywords: by Staff

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

their own revenue contributions and business expenses in Will. Four times a year, the balances of individual P-Will accounts were converted to real currency and paid out as bonuses. In the last couple of years, about 10 companies,... View Details

Keywords: Dina Gerdeman

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

example, that company would not be selling a “lifestyle” so successfully on a global basis today to its customer base of students, younger singles, and married couples moving into their first apartment or house together. Aisner: We live... View Details

Keywords: by Jim Aisner; Retail

21 Nov 2005
Research & Ideas

Making Credibility Your Strongest Asset

players have agreed to autograph baseballs that we can auction off for fundraising," the officer told Lucci. "Could you could contribute a couple dozen?" "Absolutely," said Lucci. "By the way, Officer, could... View Details

Keywords: by Michael Wheeler

02 Feb 2004
Research & Ideas

Where Does Apple Go From Here?

focused in his first couple of years. He got rid of a huge number of product lines. He streamlined the operations and he bet on a very small number of products. The combination of the early success of the iMac, the booming marketing in... View Details

Keywords: by Sean Silverthorne

Publications