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Show Results For
- All HBS Web
(6,298)
- People (3)
- News (1,207)
- Research (4,494)
- Events (35)
- Multimedia (67)
- Faculty Publications (2,918)
- May 16, 2016
- Article
Food Safety Economics: The Cost of a Sick Customer
By: Dina Gerdeman and John A. Quelch
Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Agriculture and Agribusiness Industry; Consumer Products Industry; Food and Beverage Industry; Insurance Industry; Public Administration Industry; Public Relations Industry; Retail Industry; Service Industry; Mexico; North America; United States; Canada
Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
- 2001
- Working Paper
Virtuous Cycles: Improving Service and Lowering Costs in E-Commerce
- 04 Aug 2014
- News
‘Cowboy Doctors’ May Contribute To High Health Care Costs
- 24 Sep 2024
- Blog Post
Climate Finance in Africa: Health, Self-Interest, Avoided Future Cost
Kenya or Senegal does not care about global carbon; that’s a “global north” concern. However, they absolutely care day to day about air pollution, cost and availability of fuel, cost and availability of... View Details
- April 2014
- Article
The Cost of High-Powered Incentives: Employee Gaming in Enterprise Software Sales
By: Ian Larkin
This paper investigates the pricing distortions that arise from the use of a common non-linear incentive scheme at a leading enterprise software vendor. The empirical results demonstrate that salespeople are adept at gaming the timing of deal closure to take advantage... View Details
Keywords: Incentives; Motivation; Compensation; Gaming; Sales Force Management; Motivation and Incentives; Salesforce Management; Software; Compensation and Benefits; Information Technology Industry
Larkin, Ian. "The Cost of High-Powered Incentives: Employee Gaming in Enterprise Software Sales." Journal of Labor Economics 32, no. 2 (April 2014): 199–227.
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
poultry manufacturer that sold processed chicken parts to both retailers and fast food restaurants—was debating whether to outsource food safety tests to Mérieux NutriSciences at a cost of $1 million for 12 months of testing. As it turned... View Details
- Article
Product Positioning in a Two-Dimensional Vertical Differentiation Model: The Role of Quality Costs
By: Dominique Lauga and Elie Ofek
We study a duopoly model where consumers are heterogeneous with respect to their willingness to pay for two product characteristics and marginal costs are increasing with the quality level chosen on each attribute. We show that while firms seek to manage competition... View Details
Keywords: Duopoly and Oligopoly; Customers; Quality; Product Positioning; Competition; Management; Cost; Product
Lauga, Dominique, and Elie Ofek. "Product Positioning in a Two-Dimensional Vertical Differentiation Model: The Role of Quality Costs." Marketing Science 30, no. 5 (September–October 2011): 903–923.
- February 1998
- Teaching Note
Marriott Corporation: The Cost of Capital (Abridged), Teaching Note
Teaching Note for (9-289-047). View Details
- September 2011
- Other Article
How to Solve the Cost Crisis in Health Care
By: Robert S. Kaplan and Michael E. Porter
Keywords: Health
Kaplan, Robert S., and Michael E. Porter. "How to Solve the Cost Crisis in Health Care." Harvard Business Review 89, no. 9 (September 2011): 47–64.
- October 2013
- Article
The Costs of Favoritism: Is Politically-Driven Aid Less Effective?
By: Axel Dreher, Stephan Klasen, James Vreeland and Eric Werker
As is now well documented, aid is given for both political as well as economic reasons. The conventional wisdom is that politically motivated aid is less effective in promoting developmental objectives. We examine the ex-post performance ratings of World Bank projects... View Details
Keywords: World Bank; Aid Effectiveness; Political Influence; United Nations Security Council; International Finance; Prejudice and Bias; Outcome or Result; Projects; Government and Politics; Power and Influence
Dreher, Axel, Stephan Klasen, James Vreeland, and Eric Werker. "The Costs of Favoritism: Is Politically-Driven Aid Less Effective?" Economic Development and Cultural Change 62, no. 1 (October 2013).
- 29 Oct 2009
- News
Massachusetts Governor Says U.S. Health Plan Must Cut Costs
- March 2021
- Teaching Note
Capitalizing Development Costs at Fiat Chrysler Automobiles and Volkswagen
By: Paul M. Healy
Teaching Note for HBS Case No. 121-018. View Details
- July 2020 (Revised August 2021)
- Case
Capitalizing Development Costs at Fiat Chrysler Automobiles and Volkswagen
By: Paul M. Healy and Marshal Herrmann
Healy, Paul M., and Marshal Herrmann. "Capitalizing Development Costs at Fiat Chrysler Automobiles and Volkswagen." Harvard Business School Case 121-018, July 2020. (Revised August 2021.)
- June 2009
- Teaching Note
Midland Energy Resources, Inc.: Cost of Capital (Brief Case)
By: Timothy A. Luehrman and Joel L. Heilprin
Teaching Note for 4129 View Details
- April 1985 (Revised January 1991)
- Supplement
Mayers Tap, Inc.: Designing a Cost System, Software Module
- 23 Sep 2013
- News
Give Yourself 5 Stars? Online, It Might Cost You
- 04 Apr 2022
- News
Cost of Distancing May Outweigh Benefits for Healthy Adults
- 14 Apr 2021
- News
The High Cost of the Slow COVID Vaccine Rollout
- March 2002
- Article
The Potential Role of Economic Cost Models in the Regulation of Telecommunications in Developing Countries
What is the efficient cost of providing telecommunications services to a certain area or type of customer? As developing countries build up their capacity to regulate infrastructure monopolies, cost models are likely to prove increasingly important in answering... View Details
Keywords: Information; Cost; Mathematical Methods; Developing Countries and Economies; Telecommunications Industry
Ruzzier, Christian Alejandro, D. Benitez, A. Estache, and D. M. Kennet. "The Potential Role of Economic Cost Models in the Regulation of Telecommunications in Developing Countries." Information Economics and Policy 14, no. 1 (March 2002): 21–38.
- 22 Mar 2016
- Working Paper Summaries