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  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

about their counterpart's inventory levels and warranty coverage, further exacerbating the conflict. Neither side did its due diligence on their mutual perceptions of the real underlying social contract.—Ron S. Fortgang, David A. Lax, and James K. Sebenius Despite the... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

employees is "a competitive world, in which you come to work every day just a little bit scared." Making The Pie Bigger If you're an independent operator and an industry giant like Wal-Mart or Barnes & Noble enters your... View Details
Keywords: by David Stauffer
  • 18 Aug 2011
  • Lessons from the Classroom

Business Plan Contest: 15 Years of Building Better Entrepreneurs

the Aldrich classrooms on the Harvard Business School campus where other people's ventures are the usual topic of discussion. Judges—a mix of angel investors, VCs, serial entrepreneurs, and industry executives—score the plans on criteria... View Details
Keywords: by Julia Hanna; Education
  • February 2023 (Revised February 2024)
  • Case

Doing Business in Seoul, South Korea

By: Sara Fleiss, Leonard A. Schlesinger, Bonnie Yining Cao and Dawn H. Lau
This case examines the challenges and opportunities of doing business in Seoul, South Korea. It highlights South Korea's economic development in the decades leading up to 2024 in the context of its history, culture, and politics. View Details
Keywords: Emerging Markets; Strategy; Management; Social Enterprise; Technology Industry; Technology Industry; South Korea; United States
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Fleiss, Sara, Leonard A. Schlesinger, Bonnie Yining Cao, and Dawn H. Lau. "Doing Business in Seoul, South Korea." Harvard Business School Case 323-091, February 2023. (Revised February 2024.)
  • March 2008 (Revised February 2009)
  • Case

Russell Reynolds Associates, Inc.

By: Robert G. Eccles and David Lane
This brief document presents the schedule of events for Russell Reynolds Associates 2007 New Associates Program, an opportunity for recent hires to spend time with each other and the firm's senior leadership while learning subtleties of the search process amid bonding... View Details
Keywords: Talent and Talent Management; Learning; Recruitment; Leadership; Organizational Culture; Programs; Consulting Industry; Consulting Industry
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Eccles, Robert G., and David Lane. "Russell Reynolds Associates, Inc." Harvard Business School Case 408-067, March 2008. (Revised February 2009.)
  • April 1997 (Revised July 1997)
  • Case

KPMG Peat Marwick U.S.: One Giant Brain

Demonstrates how organizations can move toward creation of processes and information technology infrastructures for effective knowledge management in order to enhance performance and productivity. More specifically, describes the knowledge management strategy of KPMG... View Details
Keywords: Internet; Information Technology; Knowledge Management; Service Industry; Service Industry; United States
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Alavi, Maryam. "KPMG Peat Marwick U.S.: One Giant Brain." Harvard Business School Case 397-108, April 1997. (Revised July 1997.)
  • 03 Jan 2019
  • Research & Ideas

Everyone Knows Innovation is Essential to Business Success—Except Board Directors

Spencer Stuart, directed by Julie Hembrock Daum; and independent researcher and management consultant Deborah Bell. The team worked for over a year before that to identify board members from more than 60 countries, in View Details
Keywords: by Michael Blanding
  • April 2011
  • Teaching Note

Congressional Candidate Dan Silver and KNP Communications (TN)

By: Amy J.C. Cuddy and Nithyasri Sharma
Teaching Note for 910013. View Details
Keywords: Political Elections; Voting; Personal Characteristics; Competency and Skills; Reputation; Consulting Industry
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Cuddy, Amy J.C., and Nithyasri Sharma. "Congressional Candidate Dan Silver and KNP Communications (TN)." Harvard Business School Teaching Note 911-062, April 2011.
  • March 2011 (Revised March 2013)
  • Supplement

a-connect: In Search of Talent Partners (B)

By: Robert G. Eccles and Penelope Rossano
The a-connect: In Search of Talent Partners (B) case updates company changes since the (A) case. Key updates include leadership and management appointments and organizational changes. View Details
Keywords: Business Model; Selection and Staffing; Leadership; Growth and Development Strategy; Organizational Change and Adaptation; Organizational Structure; Consulting Industry
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Eccles, Robert G., and Penelope Rossano. "a-connect: In Search of Talent Partners (B)." Harvard Business School Supplement 411-085, March 2011. (Revised March 2013.)
  • July 2009 (Revised June 2011)
  • Case

RiskMetrics Group

By: Jay W. Lorsch and Kaitlyn Simpson
RiskMetrics Group, a risk and governance consultancy, had a great deal of influence on U.S. companies. This case examines the history and growth of the company, the governance services it offers, the extent of its impact on shareholders, the controversy surrounding its... View Details
Keywords: Conflict of Interests; Risk Management; Governing and Advisory Boards; Corporate Governance; Power and Influence; Consulting Industry; United States
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Lorsch, Jay W., and Kaitlyn Simpson. "RiskMetrics Group." Harvard Business School Case 410-008, July 2009. (Revised June 2011.)
  • November 2008 (Revised February 2010)
  • Case

Rebranding at Oliver Wyman Group

By: Robert G. Eccles and Kaitlyn Simpson
Keywords: History; Integration; Organizational Change and Adaptation; Marketing Strategy; Service Operations; Organizational Structure; Organizational Culture; Brands and Branding; Consulting Industry
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Eccles, Robert G., and Kaitlyn Simpson. "Rebranding at Oliver Wyman Group." Harvard Business School Case 409-055, November 2008. (Revised February 2010.)
  • September 2006 (Revised April 2007)
  • Supplement

Tim Keller at Katzenbach Partners LLC (C)

By: Boris Groysberg, Christopher Marquis and Ayesha Kanji
Supplements the (A) case. The (C) case includes Keller's actual 2006 mid-year and self evaluations. View Details
Keywords: Projects; Management; Leadership; Organizations; Situation or Environment; Competition; Rank and Position; Attitudes; Motivation and Incentives; Performance Evaluation; Consulting Industry
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Groysberg, Boris, Christopher Marquis, and Ayesha Kanji. "Tim Keller at Katzenbach Partners LLC (C)." Harvard Business School Supplement 407-039, September 2006. (Revised April 2007.)
  • March 2001
  • Teaching Note

Russell Reynolds Associates, 1999 TN

By: Tarun Khanna
Teaching Note for (9-100-039). View Details
Keywords: Consulting Industry
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Khanna, Tarun. "Russell Reynolds Associates, 1999 TN." Harvard Business School Teaching Note 701-115, March 2001.
  • April 2000
  • Background Note

e-Consulting

By: Ashish Nanda, Thomas J. DeLong, Thomas E. Agan and Scot H. Landry
Provides an overview of the history and development of the e-consulting industry, as well as the issues facing it. View Details
Keywords: History; Internet and the Web; Growth and Development; Consulting Industry
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Nanda, Ashish, Thomas J. DeLong, Thomas E. Agan, and Scot H. Landry. "e-Consulting." Harvard Business School Background Note 800-312, April 2000.
  • November 1999
  • Case

Interactive Minds (B)

By: Ashish Nanda, Thomas J. DeLong, Christina L. Darwall and Scot H. Landry
Two recent Harvard Business School graduates start a venture capital/consulting firm focused on opportunities related to the Internet. View Details
Keywords: History; Venture Capital; Internet and the Web; Capital Structure; Entrepreneurship; Consulting Industry
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Nanda, Ashish, Thomas J. DeLong, Christina L. Darwall, and Scot H. Landry. "Interactive Minds (B)." Harvard Business School Case 800-114, November 1999.
  • November 1997 (Revised October 2000)
  • Case

Interactive Minds (A)

By: William A. Sahlman, Michael J. Roberts and Christina L. Darwall
The efforts of two recent Harvard Business School graduates to start a venture capital/consulting firm focused on opportunities related to the Internet are recounted. Raises the question of what the nature of this opportunity is, how well-positioned the protagonists... View Details
Keywords: Venture Capital; Internet and the Web; Market Entry and Exit; Financing and Loans; Business Startups; Consulting Industry
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Sahlman, William A., Michael J. Roberts, and Christina L. Darwall. "Interactive Minds (A)." Harvard Business School Case 898-072, November 1997. (Revised October 2000.)
  • July 1995 (Revised April 1996)
  • Case

Cambridge Technology Partners (A)

By: Teresa M. Amabile, George P. Baker III and Michael Beer
Cambridge Technology Partners uses a highly innovative product strategy, supported by a human resources strategy, that has been very successful. However, high growth rates jeopardize product quality while tension about relative compensation levels between sales and... View Details
Keywords: Growth Management; Compensation and Benefits; Organizational Culture; Quality; Human Resources; Relationships; Innovation and Invention; Consulting Industry; Massachusetts
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Amabile, Teresa M., George P. Baker III, and Michael Beer. "Cambridge Technology Partners (A)." Harvard Business School Case 496-005, July 1995. (Revised April 1996.)
  • 13 Jan 2003
  • Research & Ideas

Making Biotech Work as a Business

create safer and more effective treatments and, of course, reap profits—industry executives, like hopeful patients, still restlessly wait for relief. Given its scientific potential, said Pisano, biotech continues to bump against several economic barriers that need to... View Details
Keywords: by Martha Lagace; Biotechnology; Health; Technology
  • 05 Jul 2022
  • Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

efforts, so adding Teams management to that regime is also one-stop shopping. In my information governance consulting practice, I adopted Zoom as the pandemic hit (moving away from older products like WebEx and GoToMeeting), but quickly... View Details
Keywords: by Danielle Kost
  • 16 Jul 2012
  • Research & Ideas

Book Excerpt: ‘The Strategist’

Editor's Note: Back in the day, crafting and owning the company strategy was at the forefront of a business leader's priorities. Over the years, though, more and more, the responsibility has tended to be outsourced to consultants armed... View Details
Keywords: by Cynthia A. Montgomery
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