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All HBS Web
(1,473)
- People (28)
- News (491)
- Research (537)
- Events (1)
- Multimedia (22)
- Faculty Publications (230)
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Financial Accounting Online Course | HBS Online
students. A few weeks into the course, accounting terminology came alive as I realized why accounting is the language of business. I can now talk confidently with clients and understand the business aspect of their problems. Gaurang...
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- 14 Mar 2023
- In Practice
What Does the Failure of Silicon Valley Bank Say About the State of Finance?
the confidence is eroded—banks tend to face revolving credit runs and market funding runs. The deposits run in the US might feel like a thing of the past, but the history of the 2008 crisis saw many such examples. Regulation and...
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- 25 Jan 2016
- Research & Ideas
When Negotiating a Price, Never Bid with a Round Number
in zero. (See Show Me the Numbers: Precision as a Cue to Others’ Confidence by Alexandra Jerez-Fernandez, Ashley N. Angulo, and Daniel P. Oppenheimer.) The most rounded bids (made at the share-price precision of $5 or $1) were associated...
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by Carmen Nobel
- 30 Nov 2021
- In Practice
What's the Role of Business in Confronting Climate Change?
The 26th annual United Nations Climate Change Conference of the Parties, also known as COP26, ended with a hard-fought pact that called on businesses and governments to meet their climate change goals faster. The event followed an August report by the Intergovernmental...
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by Lynn Schenk and Dina Gerdeman
- 05 Apr 2024
- Blog Post
How I Spent my 2+2 Deferral: Zoe Bhargava
at Andreessen Horowitz (a16z). In this role I got to see another side of tech and startups – the investor and VC world. Did 2+2 change your path or alter your post-undergraduate plans? The risk-free nature of the four-year deferral period allowed me to View Details
- 01 Mar 2024
- News
Game On
capitalize on this tremendous trend. We’re willing to sacrifice some of the short-term benefits because in the long run I think we’ll win.” One hedge that gives them extra confidence as they chase down this ambitious plan, by the way, is...
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- 18 Sep 2012
- First Look
First Look: September 18
PublicationsSidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan Authors:Francesca Gino Publication:Harvard Business Review Press, forthcoming Abstract You may not realize it but simple, irrelevant factors can have profound consequences on...
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Sean Silverthorne
- 01 Mar 2019
- News
The Burden Legacy
incoming MBA Class of 2004 to restore confidence in America’s free enterprise system after public trust in business had been shaken by the Enron and WorldCom scandals. And in the wake of the global financial crisis, former Treasury...
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Linda Kush
- 24 Apr 2018
- Op-Ed
Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks
wasted his opportunity to address data privacy issues; instead, he is inviting government regulators to do it for him. As a result, Facebook’s employees lack direction for using this crisis to rebuild confidence with 2 billion users. #6:...
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- 01 Dec 2023
- News
Leadership Transition for External Relations
MESSAGE FROM ANGELA CRISPI AND DEAN SRIKANT DATAR To: HBS Faculty and Staff From: Angela Crispi and Srikant Datar Re: Leadership Transition – Janet Cahill, External Relations We write to let you know that Janet Cahill (AMP 189) has decided to step down from her...
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- 16 Jul 2020
- Research & Ideas
Restaurant Revolution: How the Industry Is Fighting to Stay Alive
make raising restaurant employee wages nearly impossible absent increased menu prices, which customers hard hit by the crisis are likely to reject. "The most important thing we are all facing is really the confidence and comfort that...
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- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
key was to prevent a prospect from feeling manipulated. "Avoid giving the impression to the merchant that you are trying to force him to buy.... No man likes to feel he is being sold." At the same time, it was important for the salesman to exude View Details
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by Walter A. Friedman
- Person Page
Course Development
General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done. Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,...
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- 16 Jun 2021
- HBS Case
Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm
including the massive infusion of liquidity and confidence into capital markets that took place under the Federal Reserve’s and US government’s various COVID-relief programs, a belief in the long-term growth prospects of the cruise...
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- 19 Jan 2023
- Research & Ideas
What Makes Employees Trust (vs. Second-Guess) AI?
When an algorithm recommends ways to improve business outcomes, do employees trust it? Conventional wisdom suggests that understanding the inner workings of artificial intelligence (AI) can raise confidence in such programs. Yet, new...
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by Rachel Layne
- Article
Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter
The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give...
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Standards;
Interests;
Decision Making;
Behavior;
Value;
Groups and Teams;
Performance Expectations;
Organizational Culture;
Leadership;
Business Cycles;
Forecasting and Prediction;
Motivation and Incentives
Kanter, Rosabeth M. "Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter." Alabama Law Review 62, no. 5 (2011).
- 31 Mar 2008
- HBS Case
JetBlue’s Valentine’s Day Crisis
to think there's more than just an accident happening here," Huckman remarks. "Now that you suspect this, how do you react as a manager? How do you restore confidence among your customers?" Neeleman apologized publicly to...
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- Web
Dispelling Myths About HBS Through My Summer Venture in Management Program Experience - MBA
supportive, with diverse and accomplished students who were not competitive, but rather sources of support. Everyone was different and talented in their own ways. The openness and welcoming nature of the SVMP cohort led me to embrace my differences and speak View Details
Trust
Entrepreneurial ventures often fail in the developing world because of the lack of something taken for granted in the developed world: trust. Over centuries, the developed world has built customs and institutions such as enforceable contracts, an impartial legal...
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- 01 Jun 2022
- Blog Post
Five Lessons From My First Year at HBS
protagonists to make critical decisions in the face of conflict, uncertainty, and ambiguity. There are some cases where I come to class extremely confident that my viewpoint is the only right one. In class, however, my stance swings like...
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