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- Faculty Publications (162)
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- All HBS Web (1,520)
- Faculty Publications (162)
- 22 Feb 2024
- News
Combat-Tested Cancer Coaching
the way the system is. They have to see X number of patients a day. So the patient feels completely burdened by the system. And then, of course, they're fearful that they're not making the right decisions because they don't have the right... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
the one between coordination and cooperation. Coordination—the ability to work together—involves the alignment of "hard" phenomena: activities, processes, and information. Most companies begin with this and simply assume that mandating shared tasks and View Details
- January 2022 (Revised February 2022)
- Case
Introducing EVA at ISS: A Better Way to Evaluate CEO Performance and Compensation?
By: Jonas Heese, Charles C.Y. Wang and James Weber
In early 2019, Anthony Campagna, the global director of fundamental research at ISS EVA, a unit of the proxy advisory firm Institutional Shareholder Services (ISS), was preparing to release ISS's analyses of public company performance and CEO compensation ahead of Say... View Details
Keywords: Jobs and Positions; Compensation and Benefits; Performance; Performance Productivity; Measurement and Metrics; Analytics and Data Science; Value; Business or Company Management; Performance Evaluation; Business and Shareholder Relations
Heese, Jonas, Charles C.Y. Wang, and James Weber. "Introducing EVA at ISS: A Better Way to Evaluate CEO Performance and Compensation?" Harvard Business School Case 122-061, January 2022. (Revised February 2022.)
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
we refer to the situation in most emerging markets when specialist institutions and intermediaries—such as executive search firms and business schools—are either completely absent or not functioning as well as they might. So, in this... View Details
Keywords: by Martha Lagace
- Web
Global Opportunity Fellowship GO: AFRICA - Alumni
complete tax documents for submission to HBS. Failure to supply these forms within 30 days from notification of award will lead to forfeiture of your GO Fellowship award. We suggest you consult your tax professional for questions about... View Details
- Web
Business Finance Course Online | HBS Online
certificate and will not be eligible to retake the course. More detailed information on course requirements will be communicated at the start of the course. No grades are assigned for Leading with Finance. Participants will either be... View Details
- 21 Apr 2015
- First Look
First Look: April 21
agenda would, in our opinion, undermine the efforts we will recommend in our second and third papers. Download working paper: http://ssrn.com/abstract=2592630 Is No News (Perceived as) Bad News? An Experimental Investigation of View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 09 Jun 2022
- Blog Post
The MBA Class of 2022 Looks Back
nonprofit space, something completely different than what I was doing before. What is your favorite memory of your time at HBS?It was during my first semester. Due to COVID guidelines, we were very restricted in terms of section... View Details
- 12 Mar 2021
- News
My Favorite Case
so they completely miss the business opportunity presented to them in this case. Sadly, in my experience, this happens all the time. People use their own habits, feelings, and preferences as a basis for decision-making, View Details
- 11 May 2023
- News
How FOMO Became a Fixture
book, do a TED Talk, and create a podcast, all about how FOMO shapes decision-making in business and life. "Given the power of the term, I knew that I had to do something to ensure that my connection to FOMO was unambiguous, particularly in the areas where I use it in... View Details
- 28 Feb 2017
- First Look
First Look at New Research, February 28
interactions to remote medical scribes, thus freeing doctors from the burden of having to manually input information into an electronic medical record (EMR) and giving them additional time to focus on patients. Shakil and Tran had grown... View Details
Keywords: Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
highlight the pros and cons of each knowledge production model, help identify the scope of the empirical generalization of prior studies comparing the information quality of the two production models, and offer implications for... View Details
Keywords: Sean Silverthorne
- 16 Jan 2018
- Blog Post
How Can I Prepare to Apply for Financial Aid at HBS?
at Shad (our gym) - the Cost of Attendance covers only modest entertainment/social costs and does not have an allowance for significant leisure travel. 5. Collect the forms you’ll need to submitDomestic students will be asked to submit their federal tax returns for the... View Details
- Web
Design Thinking Course | HBS Online
requirements will not receive a certificate and will not be eligible to retake the course. More detailed information on course requirements will be communicated at the start of the course. No grades are assigned for Design Thinking and... View Details
- Web
Negotiation Course Online | HBS Online
elements of the course by offering feedback on others’ reflections and contributing to conversations on the platform. Participants who fail to complete the course requirements will not receive a certificate and will not be eligible to... View Details
- Web
Organizational Leadership Course | HBS Online
eligible to retake the course. More detailed information on course requirements will be communicated at the start of the course. No grades are assigned for Organizational Leadership. Participants will either be evaluated as View Details
- 02 Aug 2016
- First Look
August 2, 2016
and (ii) complete stability in the dispersion of attention across sites and in the intensity of attention within sites. We illustrate how this finding is difficult to reconcile with standard models of optimal attention allocation and... View Details
Keywords: Sean Silverthorne
- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
formal approach to managing people—instituting regular meetings, setting goals consistently, and providing frequent feedback to employees—grew 28% larger and were 10 percentage points less likely to fail than those who got advice from peers with an View Details
Keywords: Dina Gerdeman
- 11 Oct 2016
- First Look
October 11, 2016
case: https://cb.hbsp.harvard.edu/cbmp/product/415040-PDF-ENG Harvard Business School Case 717-001 HEINEKEN—Brewing a Better World (B) This is a follow-up to the “HEINEKEN—Brewing a Better World (A)” case, with updated information on... View Details
Keywords: Sean Silverthorne
- 19 Jul 2016
- First Look
July 19, 2016
training has a greater impact on improvement when coupled with a cooperative approach than with external compliance pressures. These findings suggest key considerations that should inform the design and implementation of monitoring... View Details
Keywords: Sean Silverthorne