Communication Complexity - Publications - Faculty & Research

23 May 2012
Research & Ideas

Five Ways to Make Your Company More Innovative

communication and encouragement, they can find the courage to try, fail, redo, and try again. Carliss Baldwin How can companies tap their customers for innovative ideas? Firms have a tendency to look at their navels. The first thing I... View Details

Keywords: by Garry Emmons, Julia Hanna & Roger Thompson

10 Jul 2007
What Do You Think?

How Much of Leadership Is About Control, Delegation, or Theater?

Summing Up Summarizing this month's rich stew of comments regarding leadership is a hazardous task. The subject is far too complex for four paragraphs. So please bear with me. The strongest messages I received were that if leadership... View Details

Keywords: by Jim Heskett

13 Nov 2019
Research & Ideas

Don't Turn Your Marketing Function Over to AI Just Yet

learning leverages Big Data, giving managers new tools to help unravel complex marketing puzzles and understand consumer behavior like never before. Tomomichi Amano, assistant professor in the Marketing Unit at Harvard Business School, is... View Details

Keywords: by Kristen Senz

Web

Power and Influence for Positive Impact | HBS Online

a particular subject area or further develop their career." Corina Cristea Lavoie Corporate Services Manager at Debevoise & Plimpton LLP Understand power and how to use it responsibly to make a positive impact on society. The program expertly leads you through... View Details

20 Jan 2023
News

Free Spirits

colada, the standard offerings for non-drinkers—even at special occasions—can feel like real kids’ table fare. Royle and Wood saw a demand for adult beverages as interesting and complex as a satisfying cocktail, just without the alcohol.... View Details

Keywords: Jen McFarland Flint; Food Services and Drinking Places; Hospitality

11 Jul 2019
Blog Post

Meet the MBA Class of 2020

University PREVIOUS EXPERIENCE The Coca-Cola Co., Eurasia Africa Group, Pacemaker International, Teach for China Jacob Meiner “I WANT TO GET SMACK-DAB IN THE MIDDLE OF THE MOST COMPLEX PROBLEMS.” HOME REGION New Rochelle, NY UNDERGRAD... View Details

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

10,000 senior marketing executives based in San Jose, California. “There is often a disconnect between practitioners and academics, who tend to be far removed from operational complexities and market dynamics.” Donovan Neale-May,... View Details

Keywords: by Carmen Nobel; Education

28 May 2020
Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

Bankruptcy Code if continuation of the company’s business doesn’t make economic sense. And Chapter 11 can be expensive. For large, complex companies, professional fees paid for legal, financial, and other advice can amount to hundreds of... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

Web

2024 Reunion Presentations - Alumni

expanding trade, ever more efficient logistics, and a relatively benign trading environment. Revolutions in transportation and communications empowered the reconfiguration of global supply chains and a dramatic shift in production to... View Details

13 Apr 2009
Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

firm specializing in improvisational collaboration and communication in high-performance teams. In their case, "Miles Davis: Kind of Blue", they reflect on the beauty of the music as well as the unusual story behind its... View Details

Keywords: by Martha Lagace; Music

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

creative or integrative thinking, or experiential learning and project work. A few schools were cutting-edge in one or more of these areas. Other schools felt that the business school community as a whole had a long way to go. So while... View Details

Keywords: by Martha Lagace; Education

02 Jul 2013
First Look

First Look: July 2

positive earnings surprises and positive analyst revisions in the months following passage of the bill, as well as significantly higher future sales and profitability. We show that the more complex the legislation, the more difficulty the... View Details

Keywords: Anna Secino

2013
Working Paper

Visualizing and Measuring Enterprise Application Architecture: An Exploratory Telecom Case

By: Robert Lagerstrom, Carliss Y. Baldwin, Alan MacCormack and Stephan Aier

We test a method for visualizing and measuring enterprise application architectures. The method was designed and previously used to reveal the hidden internal architectural structure of software applications. The focus of this paper is to test if it can also uncover... View Details

Keywords: Communication Technology; Complexity; Applications and Software; Product Design; Telecommunications Industry

Citation

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July 2016
Article

The Capital Market Consequences of Language Barriers in the Conference Calls of Non-U.S. Firms

By: Francois Brochet, Patricia L. Naranjo and Gwen Yu

We examine how language barriers affect the capital market reaction to information disclosures. Using transcripts from the English-language conference calls of non-U.S. firms, we find that the calls of firms in countries with greater language barriers are more likely... View Details

Keywords: Voluntary Disclosure; Capital Market Consequences; Non-plain English; Spoken Communication; Complexity; Capital Markets; Cross-Cultural and Cross-Border Issues

Citation

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01 Mar 2005
News

One-on-One with Edwin Reed

describe some of the church’s projects? The central components of Allen’s outreach are economic and community development, housing, and education. Our first project was a 300-unit, senior-citizen housing View Details

Keywords: Mary Ellen Gardner; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

01 Feb 2000
News

William Jones: Builder with a Mission

to incorporate all these needs into "an urban village," which would also include a library, a Head Start facility, a swimming and tennis center, a performing arts annex, and a community services center. "All of a sudden the whole thing... View Details

Keywords: Thomas Frick

Profile

Chao Zeng

case, I become a different person with multiple responses to complex situations. Second, it’s the interaction with people – as section representative, as a class member, or as a member of a FIELD team. By working with people from diverse... View Details

Keywords: Manufacturing/Energy; Financial Services

01 Dec 2009
News

Robert Goodwin

Goodwin Illustration by Jack Unruh Over the past two decades, Robert Goodwin (GMP 3, 2007) has made a career of getting involved in complex and intractable global crises, from helping to rebuild the Iraqi Ministry of Health to directing... View Details

Keywords: Deborah Blagg; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services

29 May 2019
News

HBS Career Coaches Hit the Road to Serve Alumni

recently wrapped up workshops in Seattle and Indianapolis. Other cities on the tour include Toronto, Salt Lake City, Charlotte, Houston, and St. Louis. Northern California Alumni Consider the High Cost of Complexity Etienne Deffarges at... View Details

Keywords: Margie Kelley

01 Dec 2022
News

The Potential of Business to Improve Lives

says, people throughout the business community are interested in diversity in the workplace and looking to scholars to guide their decision making. Studying the complex and multifaceted topic requires a... View Details

Keywords: April White

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