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  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

their lettuce. It's worth noting that the companies and business units in my study were tracked between 2001 and 2007. I picked these firms for no other reason than their genuine commitment and actions toward embracing an outside-in... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 11 Dec 2023
  • Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

knows they stem from financial and strategy decisions, but also decisions the company is making around culture and values. “We're very committed to having a modern, diverse workforce and so we're embracing... View Details
  • 23 Jan 2007
  • First Look

First Look: January 23, 2007

committed to pioneering all avenues of technology and distributing them to wide audiences. The journey wasn't without its trials for both CEOs. Gates' antitrust lawsuit of the mid-90s and Jobs' separation from Apple in the late 80s... View Details
Keywords: Martha Lagace
  • August 2024 (Revised October 2024)
  • Case

Discerene Group: Long-Term Public-Markets Investing

By: Luis M. Viceira and Brent Schwarz
This case discusses active investing based on fundamental valuations and price distortions created by market events, and whether contractual terms between investment managers and their investors can help align incentives between long-term investors and active managers.... View Details
Keywords: Financial Strategy; Investment Funds; Valuation; Financial Markets; Financial Services Industry; Connecticut
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  • Web

Social Enterprise - Faculty & Research

Social Enterprise Social Enterprise April 2013 Article Who Is Governing Whom? Executives, Governance, and the Structure of Generosity in Large U.S. Firms By: Christopher Marquis and Matthew Lee We examine how organizational structure influences View Details
  • 19 Sep 2023
  • Blog Post

2023 Summer Internships in Business & Environment

modeling financial returns of customer DERs, such as behind-the-meter batteries and smart thermostats. Dennis' role prior to HBS was a Strategy Manger, Global Operations at Google. Nabig Chaudhry (MBA 2024, Section J), Summer Internship:... View Details
  • 17 Apr 2012
  • First Look

First Look: April 17

we are committed to see such change continue to happen in the finance of today. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1985594 Is India's Manufacturing Sector Moving Away from Cities? Authors:Ejaz Ghani,... View Details
Keywords: Carmen Nobel
  • Web

Financial Accounting Online Course | HBS Online

the financial state and strategy of a business 8.5 hrs Module 7 Accounting for the Future Use financial forecasting to predict future revenue, expenses, and cash flow and understand key concepts and metrics in valuation, including time... View Details
  • May 2017 (Revised February 2024)
  • Case

Battle for the Soul of Capitalism: Unilever and the Kraft Heinz Takeover Bid (A)

By: William W. George and Amram Migdal
This case describes Kraft Heinz Company’s (KHC) February 2017 unsolicited $143 billion takeover offer to acquire Unilever. The offer was made to Unilever CEO Paul Polman by KHC chairman Alexandre Behring, who was also co-founder and CEO of Brazilian-based 3G Capital... View Details
Keywords: Acquisition; Value Creation; Decision Choices and Conditions
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  • 29 Jul 2021
  • Blog Post

Exploring the Intersection of Business & Health Care: Summer Fellow Derek Soled (MD/MBA 2022)

Equity Team in the Vaccine Operations Center, whose goals are to achieve maximum vaccination levels in New York City, to close the vaccination gap between different boroughs and ethnic groups, and to tackle structural racism in healthcare through public health View Details
  • Web

Curriculum - Business & Environment

through sustainability. In Polman's eight years at the helm, Unilever had delivered a 190% return to its shareholders. The case presents Polman's dilemma: a takeover of Unilever by KHC/3G could erode the company's commitment to... View Details
  • 16 Jul 2020
  • Research & Ideas

Restaurant Revolution: How the Industry Is Fighting to Stay Alive

However, we also heard that restaurateurs remained steadfastly committed to their goal of nurturing and nourishing people, providing a place of succor and community in a strange new world. Our conversations with the panel and our field... View Details
Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
  • 25 Mar 2021
  • Blog Post

Meet the Student Academic Services Support Team at HBS!

life transitions as well as HBS-specific concerns including class participation and time-management challenges, navigating relationships, as well as extenuating circumstances that may arise during your time at HBS. Academic Support The SAS staff is View Details
  • March 2020 (Revised June 2023)
  • Case

EyeControl: Inspiring Communication

By: Paul A. Gompers and Danielle Golan
Eye-controlled communication device startup EyeControl was founded in Tel Aviv, Israel in 2016 by cofounders with a shared personal connection to locked-in syndrome—a neurological disorder that left sufferers cognitively sound, yet paralyzed, with the exception of eye... View Details
Keywords: Health Disorders; Communication Technology; Business Startups; Expansion; Finance; Decision Making; Social Enterprise; Medical Devices and Supplies Industry
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  • 19 Mar 2013
  • First Look

First Look: March 19

  PublicationsSetting Health Priorities: Strategy versus Tactics Authors:Chu, Michael, David E. Bloom, and Elizabeth Cafiero Publication:Impact: The Magazine of PSI Abstract Health decision makers throughout the world are faced with a... View Details
Keywords: Sean Silverthorne
  • Web

Symposium - Race, Gender & Equity

claim. Our intent is to turn a critical eye toward current ideas about how to eradicate inequality and, in the process, to engender new ones. Even as many activists and academics continue to wrestle with whether and how “master’s tools” can be turned toward liberatory... View Details
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

for our second module: Resourcing the Business Model . Leading the firm by: 1) making tough tradeoffs when setting strategy, resolving cross-functional conflict, and making hiring/firing decisions; and 2) communicating a vision that motivates employees and secures... View Details
  • 19 Jan 2024
  • News

The Values and Virtues of a Quick Fix

example? AM: Yeah, and it was really her partnership with her CEO, Satya Nadella, the two of them together. And there were other people on that team, but they both stood out in how they revealed their commitment to inclusion, led this... View Details
  • 24 Apr 2023
  • HBS Case

What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks

which come in flavors ranging from grapefruit rosemary to lemon lavender, as alternatives to alcohol. As queer founders, the duo also committed themselves to inclusive marketing aimed at the LGBTQIA+ community. Initially launched with... View Details
Keywords: by Jay Fitzgerald; Consumer Products; Food & Beverage
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

professor at Stanford University. The book examines how the best corporate explorers create new enterprises inside large corporations. The authors explain the challenges explorers face, along with the strategies they need to gather... View Details
Keywords: by Lane Lambert