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Show Results For
- All HBS Web
(3,539)
- People (5)
- News (796)
- Research (1,966)
- Events (27)
- Multimedia (32)
- Faculty Publications (1,036)
- 12 May 2023
- Blog Post
Independent Project: The Rise of Electric Heat Pumps
installation/repair is $3K/home [16,17]. Electrical paneling: Electrification of the home requires 100-200A of electrical service, meaning most homes will need some type of... View Details
Effects of an Information Sharing System on Employee Creativity, Engagement, and Performance
Many service organizations rely on information sharing systems to boost employee creativity to meet customer needs. We conducted a field experiment in a retail chain, based on a registered report accepted by JAR, to test whether an information sharing system recording... View Details
- 01 Dec 1997
- News
A Piece of the Action
There is electricity in the air at 7:00 a.m. at Il Fornaio, Palo Alto's hottest breakfast spot. The cappuccino maker runs nonstop, the energetic waitstaff hustles to and from the kitchen, a steady stream of Silicon Valley celebs walk in... View Details
Keywords: Susan Young
- 2013
- Working Paper
The Operational Consequences of Private Equity Buyouts: Evidence from the Restaurant Industry
By: Albert W. Sheen and Shai Bernstein
What, if anything, do private equity firms do with businesses they acquire? We find evidence of significant operational changes in 101 restaurant chain buyouts between 2002 and 2012. Analysis of health inspections conducted for over 50,000 stores in Florida shows that... View Details
Keywords: Safety; Quality; Private Equity; Food; Management Practices and Processes; Leveraged Buyouts; Performance Efficiency; Retail Industry; Food and Beverage Industry; Florida
Sheen, Albert W., and Shai Bernstein. "The Operational Consequences of Private Equity Buyouts: Evidence from the Restaurant Industry." Working Paper, June 2013.
- 2009
- Working Paper
Operational Failures and Problem Solving: An Empirical Study of Incident Reporting
By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel
Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage... View Details
Keywords: Communication Strategy; Legal Liability; Management Practices and Processes; Service Operations; Failure; Health Industry
Adler-Milstein, Julia Rose, Sara J. Singer, and Michael W. Toffel. "Operational Failures and Problem Solving: An Empirical Study of Incident Reporting." Harvard Business School Working Paper, No. 10-017, September 2009. (August 2009.)
- Article
Why Am I Seeing This Ad? The Effect of Ad Transparency on Ad Effectiveness
By: Tami Kim, Kate Barasz and Leslie K. John
Given the increasingly specific ways marketers can target ads, many consumers and regulators are demanding ad transparency: disclosure of how consumers’ personal information was used to generate ads. We investigate how and why ad transparency impacts ad effectiveness.... View Details
Keywords: Digital Marketing; Customization and Personalization; Information; Trust; Performance Effectiveness
Kim, Tami, Kate Barasz, and Leslie K. John. "Why Am I Seeing This Ad? The Effect of Ad Transparency on Ad Effectiveness." Journal of Consumer Research 45, no. 5 (February 2019): 906–932.
- March 2022
- Article
How Much Does Your Boss Make? The Effects of Salary Comparisons
By: Zoë B. Cullen and Ricardo Perez-Truglia
The vast majority of the pay inequality in an organization comes from differences in pay between employees and their bosses. But are employees aware of these pay disparities? Are employees demotivated by this inequality? To address these questions, we conducted a... View Details
Keywords: Salary; Inequality; Managers; Career Concerns; Pay Transparency; Wages; Equality and Inequality; Perception; Behavior
Cullen, Zoë B., and Ricardo Perez-Truglia. "How Much Does Your Boss Make? The Effects of Salary Comparisons." Journal of Political Economy 130, no. 3 (March 2022): 766–822.
- Research Summary
Do Leaders Lead in Business Process Innovation? The Case(s) of E-Business Adoption
This paper investigates how market position influences firm propensity to adopt new process innovations. Using detailed data from the U.S. Census of Manufactures, I study the adoption of frontier e-business practices during the early diffusion of the commercial... View Details
- Article
"Troll" Check? A Proposal for Administrative Review of Patent Litigation
By: Lauren Cohen, John Golden, Umit Gurun and Scott Duke Kominers
The patent system is commonly justified as a way to promote social welfare and, more specifically, technological progress. For years, however, there has been concern that patent litigation is undermining, rather than furthering, these goals. Particularly in the United... View Details
Cohen, Lauren, John Golden, Umit Gurun, and Scott Duke Kominers. "Troll" Check? A Proposal for Administrative Review of Patent Litigation. Boston University Law Review 97, no. 5 (October 2017): 1775–1841.
- 01 Apr 1996
- News
Stewards of the Seventh Generation
chairman of the privately held S.C. Johnson & Son, Inc. (more popularly known as SC Johnson Wax), thinks of the story as more than a charming anecdote. "In my dreams I fantasize that someday Johnson Wax will... View Details
- 11 Aug 2014
- HBS Case
The Business of Behavioral Economics
of these principles with individuals, can they be used by companies to help employees meet their health and other goals? Norton has been experimenting with one behavioral economic principle—social norming—in order to test incentives for... View Details
- 20 Sep 2019
- Research & Ideas
Solving the Riddle of How Companies Grow Over Time
years ago, he found the last serious analysis on firm growth was conducted in 1959, in Edith Penrose’s book The Theory of the Growth of the Firm. “I’d like to think we’ve... View Details
- 01 Dec 2017
- News
The Power of Cultural Understanding
years. As an endorsement of this international focus, Jafar has established a fund to support the MENA Research Center in Istanbul, its Dubai Research Office, and other HBS activities throughout the region. The expansion View Details
- May 2022
- Article
Coins for Bombs: The Predictive Ability of On-Chain Transfers for Terrorist Attacks
By: Dan Amiram, Evgeny Lyandres and Daniel Rabetti
This study examines whether we can learn from the behavior of blockchain-based transfers to predict the financing of terrorist attacks. We exploit blockchain transaction transparency to map millions of transfers for hundreds of large on-chain service providers. The... View Details
Keywords: Blockchain; Bitcoin; Accounting; AI and Machine Learning; National Security; Governing Rules, Regulations, and Reforms
Amiram, Dan, Evgeny Lyandres, and Daniel Rabetti. "Coins for Bombs: The Predictive Ability of On-Chain Transfers for Terrorist Attacks." Journal of Accounting Research 60, no. 2 (May 2022): 427–466.
Coins for Bombs: The Predictive Ability of On-Chain Transfers for Terrorist Attacks
This study examines whether we can learn from the behavior of blockchain-based transfers to predict the financing of terrorist attacks. We exploit blockchain transaction transparency to map millions of transfers for hundreds of large on-chain service providers.... View Details
- 16 Apr 2008
- Lessons from the Classroom
Chris Christensen: Legend of the Classroom
In the opening minutes of the only classroom video ever made of the man widely recognized as the world's leading authority on case-method teaching, Professor C. Roland ("Chris") Christensen... View Details
- 22 Sep 2010
- Working Paper Summaries
The Task and Temporal Microstructure of Productivity: Evidence from Japanese Financial Services
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
international norms in the area of stakeholder relations (e.g., human- and workers-rights issues, and environmental matters). Thus, among its other ramifications, globalization is forcing companies to operate and View Details
Keywords: by Garry Emmons
- 19 Dec 2011
- Research & Ideas
Climbing the Great Wall of Trust
of assessing ability and reliability," says Chua. "Affective trust is trust that comes from the 'heart.' This type of trust involves considerable emotional investments." To test the... View Details
Keywords: by Michael Blanding