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Show Results For
- All HBS Web
(941)
- People (7)
- News (341)
- Research (465)
- Events (2)
- Multimedia (9)
- Faculty Publications (156)
- 06 Mar 2012
- First Look
First Look: March 6
Identification Authority of India. India had no nationally accepted way to prove identity and hence 42% of the population at the base View Details
Keywords: Sean Silverthorne
- 2013
- Tool
Harvard Business Review's Go to Market Tools: Customer Lifetime Value
By: Thomas Steenburgh and Jill Avery
How much are your customers worth? Has your marketing budget been slashed? Need to figure out the best place to invest your time and effort to reach your growth target? HBR's Go to Market Tool helps calculate your customer's lifetime value, allowing you to prioritize... View Details
Keywords: Quantitative Analysis; Tools; Customer Lifetime Value; Customer Defection; CRM; Customer Relationship Management; Marketing; Marketing Strategy; Customer Focus and Relationships
Steenburgh, Thomas, and Jill Avery. Harvard Business Review's Go to Market Tools: Customer Lifetime Value. Tool. Harvard Business Review Press, 2013. Electronic.
- 17 Jan 2012
- First Look
First Look: January 17
the paper: http://www.hbs.edu/research/pdf/12-057.pdf Earnings Management from the Bottom Up: An Analysis of Managerial Incentives Below View Details
Keywords: Sean Silverthorne
- 01 May 2013
- What Do You Think?
Why Isn’t ‘Servant Leadership’ More Prevalent?
the people are barely aware . The Sage is self-effacing and scanty of words. When his task is accomplished and things have been completed, all View Details
Keywords: by Jim Heskett
- 01 Nov 2021
- What Do You Think?
How Long Does It Take to Improve an Organization’s Culture?
(iStockphoto/skynesher) Most CEOs recognize the power of organizational culture and the impact that it can have on the View Details
Keywords: by James Heskett
- 02 Oct 2012
- First Look
First Look: October 2
better CSR performance face significantly lower capital constraints. Moreover, we provide evidence that both of the hypothesized mechanisms, better stakeholder engagement and transparency around CSR... View Details
Keywords: Sean Silverthorne
- 07 Dec 2021
- Op-Ed
Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge
the Day, Harrison, and Halpin’s view of leader development, which argues that improving leaders’ knowledge, skill, and attitudes will increase their capacity. The View Details
Keywords: by Hise Gibson and Shawnette Rochelle
- 30 Apr 2021
- Research & Ideas
Why Anger Makes a Wrongly Accused Person Look Guilty
relying on a person’s facial expressions, try and get the data and see if the claim has merit before you decide on guilt." “That’s not always easy to do,” admits John, but the... View Details
Keywords: by Michael Blanding
- Program
Leading Professional Service Firms
clients and motivate staff, build a strong vision and implement an effective strategy, and employ the fiscal discipline to maintain a sound bottom line and maximize enterprise value. Details Design and... View Details
- 17 May 2017
- Research & Ideas
Minorities Who 'Whiten' Job Resumes Get More Interviews
Minority job applicants are “whitening” their resumes by deleting references to their race with the hope of boosting their shot at jobs, and research shows the strategy is... View Details
Keywords: by Dina Gerdeman
- Program
Finance for Senior Executives
Summary When you can speak the language of finance, you have the power to build stronger strategies, expand your influence, and make better business decisions. Finance for... View Details
- Web
Video Clips - Creating Emerging Markets
children at their school, the Institution Tahar Sebti. Duration: 04:36 Hani Berzi Hani Berzi Base Of The Pyramid Hani Berzi, founder and CEO... View Details
- 07 Feb 2022
- Research & Ideas
Digital Transformation: A New Roadmap for Success
This is the second of our three-part "Leading in the Digital Era" series. Read parts one and three. For the past two years, we've been asking... View Details
- 04 Mar 2024
- What Do You Think?
Do People Want to Work Anymore?
while the partners are able to more than double the percentage of revenue brought to the bottom line. View Details
Keywords: by James Heskett
- Program
Leading Change and Organizational Renewal
innovation and agility across your organization Diagnose organizational problems that hinder innovation Embed new ways of doing things within your corporate culture Build a shared vision of success around... View Details
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
prior to incarceration, and when they did have jobs, their median earnings were a mere $6,250 per year. In addition, one in 10 boys born to families in the bottom 10 percent income bracket were incarcerated... View Details
- Fast Answer
Bloomberg: yield curves
bottom of the screen, or type GC and hit GO, to view the yield curves full-screen and get more options. To see View Details
- 25 Jul 2023
- Research & Ideas
Could a Business Model Help Big Pharma Save Lives and Profit?
leveraged the formula in Egypt and in more than 100 other countries. In fact, Gilead generated substantial revenues through this hybrid approach for viral hepatitis and HIV. In doing so, this method helped patients regardless View Details
- Web
Marketing - Faculty & Research
strategy beyond branding and performance advertising, called full-funnel advertising. Branding ads focused on brand building at the top of the funnel by generating consumer... View Details
- 21 Nov 2011
- Working Paper Summaries