Filter Results:
(1,039)
Show Results For
- All HBS Web
(2,170)
- People (7)
- News (547)
- Research (1,039)
- Events (3)
- Multimedia (13)
- Faculty Publications (344)
Show Results For
- All HBS Web
(2,170)
- People (7)
- News (547)
- Research (1,039)
- Events (3)
- Multimedia (13)
- Faculty Publications (344)
Sort by
- 18 Jun 2020
- Research & Ideas
What Is an "Essential" Purchase for a Low-Income Family?
garage, a safe and secure neighborhood, interior walls in good condition, and natural light. Of the 20 attributes tested, 17 of them were rated significantly less necessary for the lower-income family. "The gap emerged for things like a View Details
Keywords: by Rachel Layne
- 01 Nov 1999
- Research & Ideas
John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922
all the benefits of the register, Patterson gave them scripts to memorize. The practice of writing out sales arguments was rare, but not as new as some of Patterson's biographers claim. Booksellers and other canvassers had used scripts... View Details
Keywords: by Walter A. Friedman
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
people desperately need and want but often do not get in organizational life. To accomplish this, HCHP firms establish and institutionalize human resource management policies and practices that look fairly similar. Capacity for learning... View Details
Keywords: by Martha Lagace
- 21 Jun 2010
- Research & Ideas
Strategy and Execution for Emerging Markets
producers and customers in an efficient manner. Q: How can intermediaries grow as businesses in their own right? Khanna: Emerging markets can't mandate intermediaries into existence. Entrepreneurs must first recognize an institutional void and deem it in the View Details
Keywords: by Martha Lagace
- 01 Mar 2011
- First Look
First Look: March 1
they may fail to notice when the moment is right for action on one path. They may also seem too remote and aloof to their staffs. The best leaders can zoom in to examine problems and then zoom out to look for patterns and causes. They... View Details
Keywords: Sean Silverthorne
- Research Summary
Social Innovation
My intellectual agenda addresses this question: How to innovate to solve the world’s toughest challenges? Out of the earth’s population, about 2 billion can afford good products whereas the remaining 5 billion are poor and therefore are nonconsumers.... View Details
- 04 Sep 2013
- What Do You Think?
How Relevant is Long-Range Strategic Planning?
conclusions resulting from a reading of responses to this month's column. In defense of strategic planning, Greg Martin said, "Same story, different day: in times of change it is practically irresistible to not throw the baby out... View Details
Keywords: by James Heskett
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
best in our industry.” For years that was the case in too many organizations. Then organizations like Google started adding loftier aspirations such as “organize and make available the world’s information.” More recently, Microsoft CEO... View Details
Keywords: by James Heskett
- 03 Mar 2009
- First Look
First Look: March 3, 2009
Department, must decide if this approach is still the best way to fulfill his organization's goal of protecting and increasing the pension assets of 17 million Canadians. Purchase this case:... View Details
Keywords: Martha Lagace
- 30 May 2018
- Research & Ideas
Should Retailers Match Their Own Prices Online and in Stores?
brick-and-mortars, including Best Buy, Target, Staples, and Sears, will gladly match their online prices in-store if a customer asks for them. However, others, like Home Depot, Bloomingdale’s, and Macy’s, are usually quite firm about... View Details
- 13 Jun 2022
- Research & Ideas
Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen
rather than maintaining genuine interest. Unexpected result amplified in pandemic workplaces While extroverted managers and employees may feel discouraged by the results, the research points to practical methods for improving business... View Details
Keywords: by Pamela Reynolds
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
relationships between those who regulate them, serve them, and invest in them. That’s a lot of substance among responses to this month’s column. As Ulrich Nettesheim put it, “It is an excellent time to be reexamining how we currently View Details
Keywords: by James Heskett
- January 1990 (Revised June 1995)
- Case
Colliers International Property Consultants
By: Nitin Nohria
Describes the origins, organizational structure, management practices, and use of information technology (IT) in Colliers, a real estate network. Colliers provides local firms with a way to maintain local autonomy while gaining national and international coverage.... View Details
Keywords: Property; Organizational Structure; Information Technology; Management Practices and Processes; Partners and Partnerships; Business Model; Mission and Purpose; Business Growth and Maturation; Conflict and Resolution; Quality; Real Estate Industry
Nohria, Nitin. "Colliers International Property Consultants." Harvard Business School Case 490-049, January 1990. (Revised June 1995.)
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
share best practices across the business units and shared service units. The meeting was called the "Balanced Scorecard Conference," but, of course, the meeting was about the division's strategy... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 28 Apr 2009
- First Look
First Look: April 28, 2009
behaviors led to undesirable consequences, even if they saw those behaviors as acceptable before they knew the consequences. Furthermore, our results demonstrate that a rational, analytic mindset can override the effects of one's intuitions in ethical judgments.... View Details
Keywords: Martha Lagace
- 16 Apr 2001
- Research & Ideas
Strategy and the Internet
best practice, its rivals tend to copy it quickly. Best practice competition eventually leads to competitive convergence, with many companies doing the same things in the same... View Details
Keywords: by Michael E. Porter
- 2015
- Working Paper
Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services
By: Alvin J. Silk and Marta M. Stiglin
This paper provides an update on the current state of in-house agencies. Whereas traditional consideration of internalizing advertising services was framed as a binary choice of build or buy, today's advertisers frequently pursue hybrid policies of build and buy to... View Details
Silk, Alvin J., and Marta M. Stiglin. "Build It, Buy It or Both? Rethinking the Sourcing of Advertising Services." Harvard Business School Working Paper, No. 15-093, June 2015.
- 24 Aug 2010
- First Look
First Look: August 24
achieved higher profits when employees were passive (proactive). Study 2 constructively replicates these findings in the laboratory: passive (proactive) groups achieved higher performance when leaders acted high (low) in extraversion. We discuss theoretical and View Details
Keywords: Sean Silverthorne
- 21 Jul 2021
- Research & Ideas
What Does an ESG Score Really Say About a Company?
Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
Keywords: by Kristen Senz
- 31 May 2023
- HBS Case
Why Business Leaders Need to Hear Larry Miller's Story
View Video Editor's note: Watch the video in "full screen" mode for the best viewing experience. If Larry Miller hadn’t concealed his criminal record, would he ever have been given the chance to turn his life around? Would his talent have... View Details