Publications

February 2006 (Revised November 2008)
Teaching Note

Banco Real: Banking on Sustainability (TN)

By: Rosabeth M. Kanter and Ryan Raffaelli

Keywords: Investment Funds; Banking Industry

August 1997
Case

European Bank for Reconstruction and Development in 1997, The

By: Hugo Uyterhoeven, Michael Y. Yoshino and Carin-Isabel Knoop

Keywords: Banking Industry; Europe

July 2002
Case

Federal Reserve Bank of Chicago's Mentoring Program, The (A)

By: David A. Thomas and Gina Carioggia

Describes steps taken to implement and manage a successful employee mentoring program at the Federal Reserve Bank of Chicago. A cultural change at the bank provided the context out of which the program grew. The case describes the development of the program,... View Details

Keywords: Design; Training; Human Resources; Employee Relationship Management; Public Ownership; Planning

24 Jan 2012
Working Paper Summaries

What Do Development Banks Do? Evidence from Brazil, 2002-2009

Keywords: by Sergio G. Lazzarini, Aldo Musacchio, Rodrigo Bandeira-de-Mello & Rosilene Marcon; Banking

05 Oct 2015
Research & Ideas

What Companies Should Not Do in the Next Banking Crisis

When banks failed across the globe in 2008, the resulting financial crisis sent businesses into a tailspin. As lenders cut back dramatically, companies trying to recover had to scramble for financing required to generate new business... View Details

Keywords: by Michael Blanding; Banking

March–April 1996
Article

Form Follows Function: The Transformation of Banking

By: D. B. Crane and Z. Bodie

Keywords: Banks and Banking; Transformation; Banking Industry

December 1975
Case

St. Joseph Bank & Trust Co.

By: Stephen A. Greyser and John A. Quelch

Keywords: Banks and Banking; Banking Industry

September 1999
Article

Process Variation as a Determinant of Bank Performance: Evidence from the Retail Banking Study

By: F. Frei, R. Kalakota, A. Leone and L. Marx

Keywords: Performance; Information

September 2023 (Revised July 2024)
Case

Going Mobile-First? The Digital Transformation of Davivienda Bank in Colombia

By: Jorge Tamayo and Jenyfeer Martinez Buitrago

Set in 2017, this case describes the digital transformation strategy of Davivienda—a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate. The case also describes the pioneer role... View Details

Keywords: Change Management; Transformation; Decision Choices and Conditions; Information Technology; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Banking Industry; Latin America; Central America; South America; Colombia

February 1999 (Revised April 2001)
Case

Guaranty Trust Bank PLC Nigeria (C)

By: Lynn S. Paine and Hal Hogan

Supplements the (A) case. View Details

Keywords: Banking Industry; Nigeria

2010
Article

Corporate Governance at the World Bank and the Dilemma of Global Governance

By: Ashwin Kaja and Eric Werker

Most major decisions at the World Bank are made by its Board of Executive Directors. While some countries enjoy the opportunity to serve on this powerful body, most countries rarely, if ever, get that chance. This gives rise to the question: does board membership lead... View Details

Keywords: Corporate Governance; Decisions; Governing and Advisory Boards; Banks and Banking; Financing and Loans; Management Analysis, Tools, and Techniques; Governing Rules, Regulations, and Reforms; Voting; Globalized Economies and Regions