Publications

Publications

Filter Results: (2,044) Arrow Down
Filter Results: (2,044) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 22 of 2,044 Results →
  • 07 Jun 2004
  • What Do You Think?

How Important are Big Ideas?

in a world where patents can be practically replicated through careful innovation. On a third front, however, Thomas Davenport and Laurence Prusak argue in What's the Big Idea? that the successful implementation of management concepts can... View Details
Keywords: by James Heskett
  • Web

Live from Klarman Hall - Alumni

resulting in difficulties for best practices to take hold in most organizations. Despite happy talk, most people would rather do anything but fail. Failure, it seems, is fine in theory, and fine for other... View Details
  • 22 Sep 2009
  • First Look

First Look: September 22

  Working PapersMixed Source Authors:Ramon Casadesus-Masanell and Gastón Llanes Abstract We study competitive interaction between profit-maximizing firms that sell software and complementary goods or services. In addition to tactical price competition, we allow firms... View Details
Keywords: Martha Lagace
  • February 2018
  • Article

Retention Futility: Targeting High-Risk Customers Might Be Ineffective.

By: Eva Ascarza
Companies in a variety of sectors are increasingly managing customer churn proactively, generally by detecting customers at the highest risk of churning and targeting retention efforts towards them. While there is a vast literature on developing churn prediction models... View Details
Keywords: Retention/churn; Proactive Churn Management; Field Experiments; Heterogeneous Treatment Effect; Machine Learning; Customer Relationship Management; Risk Management
Related
  • November 2009
  • Article

Is it Fair to Blame Fair Value Accounting for the Financial Crisis?

By: Robert C. Pozen
When the credit markets seized up in 2008, many heaped blame on "mark to market" accounting rules, which require banks to write down their troubled assets to the prices they'd fetch if sold on the open market - at the time, next to nothing. Recording those assets below... View Details
Keywords: Cost Accounting; Fair Value Accounting; Financial Crisis; Assets; Governing Rules, Regulations, and Reforms; Crisis Management; Standards; Banking Industry
Related
  • 16 Jul 2008
  • Op-Ed

What Should Employers Do about Health Care?

increasing employee attendance and productivity through comprehensive health and wellness programs. What is the best way for employers to address their health benefits issues? Here again, fuzzy thinking has made the problem worse. In... View Details
Keywords: by Michael E. Porter, Elizabeth O. Teisberg & Scott Wallace; Health
  • Program

Succeeding as a Strategic CFO

decision-making skills Review and practice applying frameworks and tools of value-based management Learn about financial policies and practices used by other organizations and determine which ones View Details
  • May 2011
  • Article

Extreme Productivity

By: Robert C. Pozen
A veteran top executive at two giant mutual fund companies, the author has also been an attorney, a government official, a law school professor, and a business school professor-sometimes simultaneously. Over the years, he has devised a number of principles and... View Details
Keywords: Managerial Roles; Time Management; Performance Capacity; Performance Effectiveness; Performance Productivity; Personal Development and Career
Related

    Who Guarantees Your Workplace is Safe for Return?

    As we start to think about returning to work, shopping, and recreation, there is much talk about transformed... View Details

    • 02 Jan 2024
    • Research & Ideas

    10 Trends to Watch in 2024

    The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
    Keywords: by Rachel Layne
    • April 2021 (Revised January 2022)
    • Supplement

    SA Taxi: A Vehicle for Empowerment? (B)

    By: Nien-he Hsieh, Dilyana Karadzhova Botha and F. Christopher Eaglin
    SA Taxi was a vertically integrated business that operated in South Africa’s distinctive taxi industry. Despite being plagued by violence, informal structures, unsafe road practices and lack of government support, the taxi industry had grown to become South Africa’s... View Details
    Keywords: Corporate Accountability; Ownership; Ownership Stake; Business and Stakeholder Relations; Equality and Inequality; Race; Situation or Environment; Transportation Industry; South Africa; Africa
    Related

      How to Really Motivate Salespeople

      Much of what we believe about the best ways to compensate and motivate the sales force is based on theory and lab experiments. But in the past decade, researchers have been moving out of the lab and into the field, analyzing companies' sales and pay data, and... View Details
      • 24 Jan 2012
      • First Look

      First Look: Jan. 24

      estimates of corruption and study its relationship with organizational ownership. Book: http://www.cmi.no/research/project/?1473=the-international-handbook-on-the-economics-of Knowledge-based Innovation: Emergence and Embedding of New View Details
      Keywords: Sean Silverthorne
      • 2014
      • Working Paper

      Management Practices, Relational Contracts and the Decline of General Motors

      By: Susan Helper and Rebecca Henderson
      General Motors was once regarded as one of the best managed and most successful firms in the world, but between 1980 and 2009 its share of the US market fell from 62.6 to 19.8 percent, and in 2009 the firm went bankrupt. In this paper we argue that the conventional... View Details
      Keywords: Organizational Change and Adaptation; Management Practices and Processes; Organizational Structure; Decision Making; Insolvency and Bankruptcy; Manufacturing Industry; Auto Industry
      Related
      • Program

      Risk Management for Corporate Leaders—Virtual

      innovative strategies by better identification and mitigation of the attendant risks. This program is eligible for the Certificate of Management Excellence. Learn More Key Benefits In this live online course, you will examine the latest research and View Details
      • 10 Jul 2023
      • In Practice

      The Harvard Business School Faculty Summer Reader 2023

      generally refers to spiritual dryness, or profound loneliness and doubt. The best social science indicates that across the globe, our communities are becoming lonelier and less fulfilled. John of the Cross teaches how to find deep meaning... View Details
      Keywords: by Dina Gerdeman
      • Research Summary

      Research Summary

      By: Leslie A. Perlow

      There has been tremendous change in the workplace — ubiquitous technology, 24/7 globalization, hyper-efficiency and now significant changes in work location. Professor Perlow’s research explores the implications for the ways we work and live, and what we can do to... View Details

      • 28 Apr 2023
      • Blog Post

      Creating a Workplace That Supports Employees in Work and Life

      If your company is actively asking the question “How can we best support our LGBTQ+ employees?” then you are already part of this important conversation. But it’s important to directly answer this question with concrete steps you can take... View Details
      Keywords: All Industries
      • Web

      The Value Chain - Institute For Strategy And Competitiveness

      embedded, are the basic units of competitive advantage. set of choices Strategy is reflected in the set of choices about how the activities in the value chain are configured and linked together. The Value Chain Best View Details
      • 25 Aug 2015
      • Blog Post

      Why an MD/MBA from HBS and HMS?

      includes not only students in the joint degree program, but also medical students from other schools, as well as physician-trainees and practicing physicians studying at HBS. Even though we are all interested in medicine and business, our... View Details