Publications

July 2024 (Revised January 2025)
Case

Rockefeller Philanthropy Advisors: Bringing Systematic Investment to Philanthropy

By: Lauren Cohen, Hao Gao, Alexander Bischoff and Sophia Pan

Melissa Berman, CEO of Rockefeller Philanthropy Advisors (RPA), evaluated her client’s philanthropy project and its mediocre performance. RPA was a segment of the Rockefeller Family Office’s Philanthropy Department, becoming an independent charity in 2002. Consistently... View Details

21 Nov 2023
Op-Ed

The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?

In my recently published book Deeply Responsible Business, I write about business leaders since the 19th century who have acted responsibly, often by putting the welfare of their communities above the idea of maximizing profits. I make a sharp distinction between... View Details

Keywords: by Geoffrey Jones; Beauty & Cosmetics

08 May 2014
Working Paper Summaries

Corporate and Integrated Reporting: A Functional Perspective

Keywords: by Robert Eccles & George Serafeim

01 Jun 2012
News

A Better World, One Idea at a Time

A dozen budding social entrepreneurs pitched their ideas for innovative products and services during the annual Social Enterprise Conference in February, and four came away with top honors. The sold-out... View Details

Keywords: contests; awards; cosmetics; Crop Production; Agriculture; Chemical Manufacturing; Manufacturing; Nonstore Retailers; Retail Trade

01 Dec 2017
News

A ‘One Harvard’ Perspective

leverage learning across the University and encourage Harvard students to think more broadly about their role as leaders in society.” Tunnell, who has worked at Hellman & Friedman for most of his career, is View Details

05 Jun 2017
News

Women on Boards: A Course Becomes a Movement

Boris Groysberg addresses attendees of the HBS Executive Education program Women on Boards. (photo by Evgenia Eliseeva) Last year, Paula Davila Martinez (GMP 18, 2015) decided she wanted to have an impact beyond her corporate role as... View Details

Keywords: Margaret Kelley

March 2014 (Revised September 2017)
Case

salaUno: Eliminating Needless Blindness in Mexico

By: Richard Hamermesh, Regina Garcia Cueller and Valeria Moy

In May 2013 the co-founders and co-CEOs of salaUno, Javier Okhuysen and Carlos Orellana, were encouraged by the results of their fledgling start-up. salaUno was founded as a for-profit enterprise in order to have the capital needed for rapid growth and to fulfill its... View Details

Keywords: Medical Services; Developing Countries; Developing Markets; Health Care Industry; Health Services; Healthcare Ventures; Healthcare Startups; Health Care and Treatment; Health; Business Startups; Developing Countries and Economies; Growth and Development Strategy; Health Industry; Mexico; Mexico City

December 2007 (Revised July 2008)
Supplement

MINI USA: Finding a New Advertising Agency (B)

Selling an intangible like advertising services is a difficult task. The first step is to understand how brands buy these services. What are they looking for? What do they need to learn? How do they go about assessing things like creativity, trust, and loyalty? This... View Details

Keywords: Advertising; Acquisition; Service Operations; Sales; Strategy; Advertising Industry

01 Feb 2001
News

What Makes a Good Leader

Is it the ability to navigate in the choppy waters of change? Do leaders see the hidden opportunity in every setback? Is there really any such thing as a "born leader"? Five HBS faculty and some prominent... View Details

Keywords: Management

Video

A Tribute to Dean Emeritus John H. McArthur

01 Mar 2013
News

A Healthy Profit

recipients are offered health services in a variety of settings as a voluntary part of their interactions with the organization. Photos courtesy... View Details

Keywords: Garry Emmons; Educational Services; Educational Services; Educational Services

September 2023 (Revised December 2023)
Case

Twiddy & Company: Trust in a Chaotic Environment

By: Sandra J. Sucher, Shalene Gupta and Tom Quinn

Twiddy & Company, known for Southern hospitality rooted in personal interactions, needed to adjust to contactless remote customer service as fear of the contagious virus prevented person-to-person contact. Local elected officials, in a bid to stop tourists from... View Details

Keywords: Trust; Health Pandemics; Organizational Culture; Disruption; Government Legislation; Transportation; Tourism Industry; North Carolina; United States

05 Oct 2021
Blog Post

First-Gen Voices: Eric Westphal on Tapping into the Global Alumni Network & Making a Difference Across Borders

alumni-founded e-commerce startup for his HBS internship. Yet what might seem like a direct entrepreneurial path was anything but. Westphal’s life and career have crossed country lines, cultures, and... View Details

01 Mar 2009
News

Having a Ball

and social service organizations, Stafford, who grew up as one of twelve children of a Baptist minister, invited his guests from all over the country and provided beauty... View Details

Keywords: Personal Services; Personal Services; Personal Services; Personal Services

01 Sep 2013
News

A Hollywood Backstory

an abrupt halt: Ellen will not be involved in anything that even remotely suggests cruelty to animals. Similarly, a friend of mine who's an Oscar-nominated cinematographer will not even consider working on... View Details

Keywords: Armbruster, Michael; Broadcasting (except Internet); Information; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

December 2007 (Revised July 2008)
Case

MINI USA: Finding a New Advertising Agency (A)

Selling an intangible like advertising services is a difficult task. The first step is to understand how brands buy these services. What are they looking for? What do they need to learn? How do they go about assessing things like creativity, trust, and loyalty? This... View Details

Keywords: Strategy; Advertising; Sales; Advertising Industry

01 Sep 2010
News

A Day’s Pay

Times (June 3, 2010). “It’s kind of hard to take the farmworker out of the kid and the legislator when you come from farmworker stock and you see what your parents and grandparents have gone through.” As for the future, Florez said public... View Details

Keywords: overtime pay; Crop Production; Agriculture

February 2022 (Revised March 2022)
Case

National Electric Vehicles Sweden (NEVS): Materializing a Vision

By: Shane Greenstein and Elena Corsi

In 2021, the car manufacturer National Electric Vehicle Sweden (NEVS) faced the challenge of securing funding from its investor to launch an innovative mobility solution based on fleets of shared autonomous driving (AD) cars. The system was complex as it required the... View Details

Keywords: Autonomous Vehicles; Product Design; Sustainable Cities; Transportation Networks; Auto Industry; Sweden; Europe