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  • All HBS Web  (2,492)
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  • October 2000 (Revised November 2005)
  • Case

Hilton HHonors Worldwide: Loyalty Wars

By: John A. Deighton and Stowe Shoemaker
Hilton Hotels regards the frequent guest program as the industry's most important marketing tool, directing marketing efforts at the heavy user. What is Hilton to do then, when a competitor ups the ante? This case illustrates the economics of frequency marketing in... View Details
Keywords: Customer Relationship Management; Decision Choices and Conditions; Brands and Branding; Competitive Strategy; Accommodations Industry
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Deighton, John A., and Stowe Shoemaker. "Hilton HHonors Worldwide: Loyalty Wars." Harvard Business School Case 501-010, October 2000. (Revised November 2005.) (request a courtesy copy.)
  • August 1996
  • Exercise

Exercises in Negotiation Analysis

Two exercises designed to illustrate the relationship between BATNAs (best alternative to a negotiated agreement) and reservation prices and three exercises that illustrate the central ideas of Pareto efficiency are presented. The BATNA exercises involve multiple... View Details
Keywords: Negotiation
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Wu, George. "Exercises in Negotiation Analysis." Harvard Business School Exercise 897-037, August 1996.
  • 08 Jan 2022
  • News

Why Workers Are Fleeing the Hospitality Sector

    Randolph B. Cohen

    Randolph B. (Randy) Cohen is the MBA Class of 1975 Senior Lecturer of Entrepreneurial Management in the Finance Unit at Harvard Business School. Cohen’s main research focus has been the identification of top investment managers and the prediction of manager... View Details

    Keywords: financial services; investment banking industry
    • 17 Apr 2018
    • News

    Don't Blame Airbnb for Rising Rents

    • 06 Sep 2004
    • What Do You Think?

    How Do We Prepare for a World Without Cheap Oil?

    complemented by two major efforts to deal with the dilemma, at least in the U.S.—incentives to foster conservation and the development of alternative energy sources,... View Details
    Keywords: by James Heskett
    • August 2006 (Revised June 2007)
    • Case

    Shapiro Global

    By: Thomas J. DeLong, Michael Brookshire, Monica Haugen, Michelle Kravetz and Sarah Sommer
    Su Yee Goh, a director in a Singapore office, considers a proposal by a pregnant female executive for an alternative work arrangement so that she could both continue to work and spend more time with her family. Goh wants to keep the executive at Shapiro Global, but is... View Details
    Keywords: Disruption; Globalized Firms and Management; Employee Relationship Management; Retention; Work-Life Balance; Singapore
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    DeLong, Thomas J., Michael Brookshire, Monica Haugen, Michelle Kravetz, and Sarah Sommer. "Shapiro Global." Harvard Business School Case 407-003, August 2006. (Revised June 2007.)
    • November 1985 (Revised November 1987)
    • Case

    R&R

    By: Howard H. Stevenson
    Outlines alternative mechanisms for getting into business. Shows the means by which an experienced entrepreneur can gain control over the necessary resources in order to lower the fixed costs of business entry. Provides a mechanism for discussing the role of... View Details
    Keywords: Cost Management; Entrepreneurship
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    Stevenson, Howard H. "R&R." Harvard Business School Case 386-019, November 1985. (Revised November 1987.)
    • 30 Jun 2023
    • Blog Post

    Finding Pride

    This is an abridged version of the ''Finding Pride" story, originally published on the Harvard Business School's Alumni website. In the late 1970s, a dozen or so gay men found one another at HBS and decided to band together, calling... View Details
    • March 1994 (Revised April 1994)
    • Case

    Marriott Corporation - Restructuring

    Deals with the decision of whether to split Marriott into two companies Marriott International and Host Marriott. Marriott has run into problems owing to the decline in real estate valuation. At the time of the case, it has a significant percentage of assets in hotels... View Details
    Keywords: Restructuring; Ethics; Accommodations Industry
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    Fenster, Steven R., and Roy Burstin. "Marriott Corporation - Restructuring." Harvard Business School Case 294-090, March 1994. (Revised April 1994.)
    • July 1998
    • Supplement

    Organizational Change at Andersen Consulting - EMEAI

    By: Ashish Nanda
    Supplements Andersen Consulting - EMEAI: Reorganization for Revitalization. An alternative to video Organizational Change at Anderson Consulting - EMEAI, Video. View Details
    Keywords: Organizational Change and Adaptation; Consulting Industry
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    Nanda, Ashish. "Organizational Change at Andersen Consulting - EMEAI." Harvard Business School Supplement 899-035, July 1998.
    • 10 Apr 2019
    • HBS Case

    How Entrepreneurs Can Turn Lead Into Gold

    Entrepreneurs aren’t short on ideas for exciting new products or companies, but they are often short-sighted when it comes to finding ways to fund and build those projects. “There is a huge amount of... View Details
    Keywords: by Michael Blanding; Financial Services
    • April 1993
    • Supplement

    McCaw Cellular Communications, Inc. (C)

    Describes events in 1991 involving Fleet Call, Inc., a potential competitor who plans to introduce an alternative form of mobile communication. View Details
    Keywords: Business or Company Management; Competitive Strategy; Telecommunications Industry
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    Teisberg, Elizabeth O., and Sharon L. Rossi. "McCaw Cellular Communications, Inc. (C)." Harvard Business School Supplement 793-051, April 1993.
    • December 2004 (Revised October 2017)
    • Background Note

    Subscriber Models

    By: Mihir Desai, Robin Greenwood, Scott Mayfield and Lucy White
    Introduces the subscriber model as an alternative valuation framework for firms whose revenues can be traced to repeated transactions with customers. View Details
    Keywords: Valuation; Corporate Finance
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    Desai, Mihir, Robin Greenwood, Scott Mayfield, and Lucy White. "Subscriber Models." Harvard Business School Background Note 205-061, December 2004. (Revised October 2017.)
    • May 2007 (Revised July 2007)
    • Case

    JetBlue: Prepare for Financing

    The CFO of JetBlue is trying to decide which of two financing proposals to pursue. A straight equity issue will dilute his principal shareholders' ownership, but seems like the safer alternative in an industry that is notorious for its high failure rate. On the other... View Details
    Keywords: Decision Choices and Conditions; Private Equity; Public Equity; Financing and Loans; Air Transportation Industry; United States
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    El-Hage, Nabil N., Darren Robert Smart, and Christopher Edward James Payton. "JetBlue: Prepare for Financing." Harvard Business School Case 207-061, May 2007. (Revised July 2007.)
    • November 2015 (Revised June 2017)
    • Case

    Mission Impossible? Yummy77 Delivers Groceries within the Hour

    By: Benjamin Edelman
    Yummy77 considers alternative operational models to reduce cost, improve speed, and increase appeal. Can one of these approaches succeed where others have failed? View Details
    Keywords: Grocery Delivery; Operations; Platforms; Logistics; Distribution; Food; Food and Beverage Industry; Retail Industry; China
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    Edelman, Benjamin. "Mission Impossible? Yummy77 Delivers Groceries within the Hour." Harvard Business School Case 916-025, November 2015. (Revised June 2017.) (request a courtesy copy.)
    • October 2003
    • Case

    Financing Biodiversity Conservation by the Global Conservation Fund

    By: Mihir A. Desai and Julia Stevens
    The Global Conservation Fund is an international nonprofit organization with a $100 million endowment and an exclusive focus on land preservation. The fund and its director must decide which projects to fund over the next year and what financing mechanism to use.... View Details
    Keywords: Environmental Protection; Project Evaluation; Environmental Sustainability; Projects; Finance; Decision Making; Financial Instruments; Nonprofit Organizations
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    Desai, Mihir A., and Julia Stevens. "Financing Biodiversity Conservation by the Global Conservation Fund." Harvard Business School Case 204-019, October 2003.
    • September 1988 (Revised October 1992)
    • Case

    Suzuki Samurai

    By: John A. Quelch
    Suzuki and advertising agency executives are debating the product positioning and accompanying copy strategy alternatives for the Suzuki Samurai prior to its U.S. introduction. View Details
    Keywords: Product Positioning; Marketing Strategy; Market Entry and Exit; Advertising Campaigns; Advertising Industry; Auto Industry; Japan; United States
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    Quelch, John A. "Suzuki Samurai." Harvard Business School Case 589-028, September 1988. (Revised October 1992.)
    • December 2012 (Revised January 2015)
    • Technical Note

    Early Career LBOs Using the Search Fund Model

    By: Howard Stevenson, Michael Roberts and Jim Sharpe
    The funded search model is one alternative for individuals who, at some point in their career, want to run their own companies. This note looks at the funded search, as a means to entrepreneurship through acquisition and describes the path to buy and run a business... View Details
    Keywords: Search Funds; Search; Entrepreneurial Finance; Investor Behavior; Career Planning; Entrepreneurial Management; Fundraising; Negotiation; Entrepreneurship; Capital Structure; Borrowing and Debt; Personal Development and Career; Private Ownership; Acquisition; Finance; Leveraged Buyouts
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    Stevenson, Howard, Michael Roberts, and Jim Sharpe. "Early Career LBOs Using the Search Fund Model." Harvard Business School Technical Note 813-119, December 2012. (Revised January 2015.)
    • October 2001 (Revised March 2002)
    • Case

    Bluefin Robotics

    By: Joseph B. Lassiter III and David Kiron
    Concentrates on the consequences of the choice of corporate partners on the growth alternatives available to a new company, in a new industry, based on a new technology. View Details
    Keywords: Business Startups; Partners and Partnerships; Markets; Growth and Development Strategy; Technological Innovation
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    Lassiter, Joseph B., III, and David Kiron. "Bluefin Robotics." Harvard Business School Case 802-005, October 2001. (Revised March 2002.)
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