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  • June 2010
  • Case

Playa Dorada Tennis Club: Expansion Strategy

By: W. Earl Sasser Jr. and Brent Kazan
Playa Dorada Beach & Resort in Boca Raton, Florida, faces a growing seasonal demand for tennis services. The number of guests is expected to double in the next few years, and while the tennis facilities are a popular and well-promoted amenity at the resort, court space... View Details
Keywords: Service Operations; Planning; Price; Expansion; Accommodations Industry; Accommodations Industry; Accommodations Industry; Florida
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  • March 2011 (Revised August 2012)
  • Case

Caesars Entertainment: CodeGreen

By: George Serafeim, Robert G. Eccles and Tiffany A. Clay
The case describes the development of Caesar's sustainability initiative program, the effect of the initiative on employee engagement and motivation, and on customer satisfaction. View Details
Keywords: Customer Satisfaction; Employees; Corporate Social Responsibility and Impact; Environmental Sustainability; Motivation and Incentives; Accommodations Industry; Entertainment and Recreation Industry
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  • 11 May 2010
  • First Look

First Look: May 11

Amyris' marketing team was investigating the commercial interest for both types of products, while the research and development team and the operations group were building processes that could accommodate both as well. CEO John Melo hoped... View Details
Keywords: Martha Lagace
  • 25 Sep 2000
  • Research & Ideas

More Than the Sum of Its Parts: The Impact of Modularity on the Computer Industry

whole system. In effect, each module was free to evolve along its own trajectory. By accommodating unforeseen, after-the-fact improvements, the modular approach unleashed value for the system as a whole. At the request of Working... View Details
Keywords: by Staff; Computer; Consumer Products; Technology
  • 19 May 2021
  • News

Alumni Convene to Support Nonprofit Boards; Seven Clubs Mix It Up Online

together to present the first-ever Global HBS Spring Alumni Mixer on April 23. Thirty alumni from the HBS Clubs of Chicago, Houston, Toronto, London, New York, Boston, and India joined the 90-minute mixer, which featured one-on-one “speed-networking” breakout sessions.... View Details
Keywords: Margie Kelley
  • 01 Jun 2006
  • News

India Arrives

the airport’s few runways. On the ground, there’s traffic congestion of an entirely different sort. Cars, trucks, three-wheelers, bicycles, rickshaws, and even a couple of horsemen jockey for position on a road far too small to View Details
Keywords: Julia Hanna
  • Blog

Inside the Learning: How Faculty Prepare for Class

understand and—I hope—enables me to better accommodate their expectations, aspirations, and unique areas of concern and opportunity. WITH THE BUSINESS WORLD ALWAYS CHANGING, HOW DO YOU ENSURE THAT THE LECTURES AND DISCUSSIONS REMAIN... View Details
  • 01 Jun 2015
  • News

Learning from Global Immersion Experiences

research, Executive Education, and other programs and activities.” Thanks to the generosity of Ajay Piramal (AMP 110, 1992), chairman of the Piramal Group, and his wife, Dr. Swati Piramal (MPH 1992), the IRC has a new home in Mumbai’s Piramal Tower. The... View Details
  • Article

The Market Design and Policy of Online Review Platforms

By: Benjamin Edelman
I present the institutions and incentives of online reviews, including attracting initial reviews, assuring truthful reviews of genuine experiences, and avoiding inflated or deceptive reviews. I also explore the competition and consumer protection concerns associated... View Details
Keywords: Reviews; Reputation; Platforms; Marketplaces; Deception; Market Design; Multi-Sided Platforms; Law; Online Technology; Accommodations Industry; Accommodations Industry; Accommodations Industry; Accommodations Industry
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  • 01 Sep 2024
  • News

From the Classroom to Casablanca

Space officially launched its 18-month-long in-person entrepreneurship program, and now each cohort can accommodate more than 20 enterprises across a range of services and products. Participants aged 18 to 45 who have been accepted into... View Details
Keywords: Jennifer Gillespie
  • 01 Mar 2010
  • News

Slum for Sale

idea is that the slum dwellers are living on very valuable land in one- or two-story shacks,” says Iyer. “If you build multistory buildings, you can give them accommodation and still have space to sell so that it will be a for-profit... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Educational Services; Administration of Housing Programs, Urban Planning, and Community Development; Government
  • 01 Jun 2012
  • News

Letters to the Editor

über-rich and the elimination of the Bush tax cuts (I support both), why would I ever allow that to happen when it doesn’t address government’s insatiable feeding of an ever-expanding bureaucracy, its unwillingness to confront unsustainable entitlements, and its... View Details
Keywords: Administration of Economic Programs; Government; Management, Scientific, and Technical Consulting Services; Professional Services
  • December 2012
  • Case

Blink Booking

By: William R. Kerr, Magnus Thor Torfason and Alexis Brownell
Rebeca Minguela hopes to create an arbitrage platform, similar to Rocket Internet, that can bring start-up ideas and opportunities to Spain. However, Blink Booking, her first venture and proof of concept, is rocked by a co-founder's breach of confidence and departure.... View Details
Keywords: Clones; Cloning; Rocket Internet; Start-up; Equity Split; Arbitrage; Incubator; Mobile App; Expansion; Spain; Europe; Entrepreneurship; Ethics; Internet and the Web; Accommodations Industry; Accommodations Industry; Accommodations Industry; Spain; Europe
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  • 25 May 2023
  • Blog Post

Interview Strategies to Connect with a Wider Range of Candidates

Groups, codes of conduct, and other company-wide initiatives to help candidates understand how your organization supports its employees. Also include a reasonable accommodations statement that ensures candidates with mobility, vision, or... View Details
Keywords: All Industries
  • 28 Oct 2024
  • Blog Post

It Takes a Village: Global Field Courses at Harvard Business School

checklists. Whenever there is a new IFC location, or if it’s been a few years since an assessment visit, they need to check and update details such as hotel Wi-Fi quality, access to smaller meeting rooms, restaurants that can accommodate... View Details
  • Web

IFC: Japan; Exploring Japan's Innovation Ecosystem - Course Catalog

come to appreciate unique business protocols practiced in Japanese companies - e.g., exchange of name cards, silence in elevators, empathy to co-workers, being on time, etc. - that contribute to Japan’s unique approach to innovation and entrepreneurship. View Details
  • 01 Sep 2012
  • News

Curb Your Smartphone Habit

changes where individuals’ lives are better and the work is better. Once the collective goal is established, conversations about how to achieve the goal allow team members to surface issues and experiment with new ways of doing things. People begin planning work to... View Details
Keywords: Deborah Blagg; smartphones; Colleges, Universities, and Professional Schools; Educational Services; Telecommunications; Information
  • Web

Design: At, Into, & Beyond - Race, Gender & Equity

your conversations and observations and ultimately contribute to your bottom line. Becoming aware of the ways we’re impacted by our environments is key. Developing a kind of metaempathy that holds space for perspectives beyond your own makes us better able to tackle... View Details
  • 23 Apr 2001
  • Research & Ideas

The Gulf: It’s a Family Affair

much as many people think. I say that culture is a 5 percent factor, not a 50 percent factor. The issues facing families in business are surprisingly similar across cultures. The way you would go about addressing an issue in a family business does need to View Details
Keywords: by Wendy Guild & Andrea Schulman
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

coefficients aggregate discrete choice model-which accommodates heterogeneity in preferences for school quality and athletic success-and an extensive set of school fixed effects to control for unobserved quality in athletics and... View Details
Keywords: Sean Silverthorne