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Show Results For
- All HBS Web
(13,327)
- People (32)
- News (3,554)
- Research (8,523)
- Events (40)
- Multimedia (359)
- Faculty Publications (6,952)
- 01 Jun 2005
- News
One-on-One with Grover Norquist
eyebrows with his provocative rhetoric. A master of hyperbole, he once declared that he wanted to “reduce government to the size where I can drag it into the bathroom and drown it in the bathtub.” Rhetorical flourishes aside, his stock in... View Details
Keywords: Government
- 16 Jul 2013
- First Look
First Look: July 16
clear; 4) Taking the wrong approach to performance assessment. Milestones relevant to each stage of an initiative's development should be established, and key assumptions in the business plan should be linked to the financial forecast; 5) Not knowing how to fund and... View Details
Keywords: Anna Secino
- 2020
- Working Paper
Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach
By: Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Customer Value and Value Chain; Consumer Behavior; Analytics and Data Science; Mathematical Methods; Retail Industry
Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Harvard Business School Working Paper, No. 19-091, February 2019. (Revised May 2020. Accepted at the Journal of Marketing Research.)
- August 2018
- Case
Christine Lagarde
By: Julie Battilana, Carin-Isabel Knoop, Vanessa Ampelas and Noemie Assenat
For a modular presentation of the same material, please see “Christine Lagarde (A): A French Prime Minister Calls” (HBS No. 419-017), “Christine Lagarde (B): Being a Public Servant” (HBS No. 419-018), and “Christine Lagarde (C): Managing the IMF” (HBS No. 419-019).... View Details
Keywords: Change; Personal Development and Career; Power and Influence; Leadership; Gender; Leading Change
Battilana, Julie, Carin-Isabel Knoop, Vanessa Ampelas, and Noemie Assenat. "Christine Lagarde." Harvard Business School Case 419-016, August 2018.
- 01 Dec 2015
- HBS Seminar
Nicola Lacetera, University of Toronto
- Research Summary
The Panama Canal
The Big Ditch is the first quantitative economic history of the Panama Canal and its effect on Panama, the United States, and the world economy. It makes three general arguments. First, that the Panama Canal was very important to... View Details
- Research Summary
The Evolution of Corporate Structure, Internal Governance, and Leadership
My research documents the evolution of the internal governance of senior management in large US firms over a 20-year period and explores, via multiple methods, the causes and consequences of these changes. My findings suggest that... View Details
- 2013
- Working Paper
International Health Economics
By: Mark Egan and Tomas J. Philipson
Perhaps because health care is a local service sector, health economists have paid little attention to international linkages between domestic health care economies. However, the growth in domestic health care sectors is often attributed to medical innovations whose... View Details
Egan, Mark, and Tomas J. Philipson. "International Health Economics." NBER Working Paper Series, No. 19280, August 2013.
- 2013
- Working Paper
Clusters and the New Growth Path for Europe
By: Christian Ketels and Sergiy Protsiv
This paper outlines elements of a conceptual framework that clarifies the role that clusters play relative to government policies and actions of individual companies in supporting the emergence of "High Road" strategies that lead to better New Growth Path–related... View Details
Keywords: Technological Innovation; Competition; Industry Clusters; Globalization; Economic Growth; Europe
Ketels, Christian, and Sergiy Protsiv. "Clusters and the New Growth Path for Europe." WWW for Europe Working Paper Series, No. 14, July 2013. (WIFO, Vienna.)
- 01 Mar 2014
- News
Faculty Q&A: The Future of Foreign Aid
Eric Werker You spent much of 2009 to 2011 in Liberia advising President Ellen Johnson Sirleaf while on leave from HBS. What did you learn from that experience? Good ideas and great strategies are cheap and easy; what's expensive and difficult is implementing change.... View Details
- 01 Dec 2017
- News
Diagnosing DC’s Dysfunction
election process, from moving to a single primary ballot for all candidates to instituting nonpartisan redistricting. They also propose restructuring the governing process by aligning legislative and View Details
- 2010
- Casebook
Global Capital and National Institutions: Crisis and Choice in the International Financial Architecture
By: Laura Alfaro
All managers face a business environment in which international and macroeconomic phenomena matter. International capital flows can significantly affect countries' development efforts and provide clear investment opportunities for businesses. During the 1990s and early... View Details
Keywords: Financial Crisis; Capital; International Finance; Globalized Economies and Regions; Policy; Government and Politics; Business and Government Relations
Alfaro, Laura. Global Capital and National Institutions: Crisis and Choice in the International Financial Architecture. Singapore: World Scientific Publishing, 2010.
- 02 Jul 2013
- First Look
First Look: July 2
mitigation policies within its supply chain and in government policy. Publisher's link: http://sloanreview.mit.edu/article/caesars-entertainment-betting-on-sustainability/ Working Papers Market Reallocation and Knowledge Spillover: The... View Details
Keywords: Anna Secino
- 01 Jun 2001
- News
On the Inside
Top billing, of course, goes to her boss, George W. Bush (MBA ’75), but Labor Secretary Elaine L. Chao (MBA ’79) is also making a name for herself in the new administration. Chao, who has previously served in several government posts and... View Details
Keywords: Government
- 20 Mar 2014
- Working Paper Summaries
Waste, Recycling and Entrepreneurship in Central and Northern Europe, 1870-1940
Keywords: by Geoffrey Jones & Andrew Spadafora
- Research Summary
Research Thrust
By: Rakesh Khurana
I am trained in organizational sociology and my main areas of interest lie in macro-organizational theory and the dynamics of executive labor markets. To date, my research has focused on two themes. The first revolves around understanding the forces that govern the... View Details
- 19 Aug 2009
- Working Paper Summaries
The Optimal Taxation of Height: A Case Study of Utilitarian Income Redistribution
Keywords: by N. Gregory Mankiw & Matthew Weinzierl
- Research Summary
The Toyota Production System: Rules for Activity, Connection, and Pathway Design and Improvement
Researchers have established that Toyota enjoys advantages in cost, quality, lead time, and flexibility when compared to its competitors in automobile assembly. Differences in generating value have been attributed to differences between the Toyota Production System... View Details
- Research Summary
Overview
Professor Begenau’s research agenda is directed at better understanding how financial markets work and how they affect the real economy. She uses quantitative analysis to build both prescriptive and descriptive models concerning financial risk in banking, and she also... View Details