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  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

between Antigone and King Creon. Antigone wants to bury her brother, while the king has refused the burial because the brother was a traitor who led a violent civil war. Each position can be viewed as "moral." Antigone acts out... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 17 Oct 2006
  • First Look

First Look: October 17, 2006

Course. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307011 iPod vs. Cell Phone: A Mobile Music Revolution? Harvard Business School Case 707-419 In 2006, a nascent market for music-enabled mobile phones was emerging to challenge... View Details
Keywords: Sean Silverthorne
  • 12 Jul 2006
  • Research & Ideas

Competition the Cure for Healthcare

begin? A: One of the most hopeful things we discovered in the course of this research is that the revolution, if you will, has already started. The U.S. [healthcare] system can be reformed from the bottom up. Any hospital, physician practice, health plan, or employer... View Details
Keywords: by Roger Thompson; Health
  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

different pricing components on purchase likelihood, we find that list prices have a strong influence on purchase outcomes, with a $1 increase in the list price having the same positive effect on purchase likelihood on average as a $0.77... View Details
Keywords: Dina Gerdeman
  • 22 Aug 2011
  • Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

wins were more frequently associated with the positive emotions and intrinsic motivation that in turn generated the creativity needed to develop innovative approaches to problems. That doesn't mean that managers don't have some control... View Details
Keywords: by Michael Blanding
  • 07 Dec 2010
  • First Look

First Look: Dec. 7

most affected by proxy access, as measured by institutional ownership, lost value on that day. The value drop was 55 basis points for a 10 percentage point change in activist institution ownership. These results suggest that financial markets placed a View Details
Keywords: Sean Silverthorne
  • 29 Sep 2009
  • First Look

First Look: September 29

retention rates over one-, two-, and three-year horizons. The documented relationship between the use of online banking and customer retention remains positive even after controlling for self-selection into the online channel. We also... View Details
Keywords: Martha Lagace
  • 24 Feb 2014
  • Research & Ideas

Busting Six Myths About Customer Loyalty Programs

a number of unintended consequences can overshadow these positive effects for the retailer. First, loyalty programs can negatively influence the consumer's price perception of retailers. This conclusion directly follows from the arguments... View Details
Keywords: by Marcel Corstjens & Rajiv Lal; Retail; Consumer Products
  • 29 Sep 2008
  • Research & Ideas

Financial Crisis Caution Urged by Faculty Panel

could not understand some of the assets on the balance sheets of these firms. The assets were complicated, and were not traded, so there was no open market, and the models were difficult to understand. Commercial banks, however, were in a different View Details
Keywords: by Martha Lagace; Financial Services
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

pioneered the vast amount of paperwork required by modern firms, which innovations such as the Hollerith punchcard machine (a predecessor to IBM) only multiplied. At DuPont, a manager was required to submit eight copies of the application form, Number 16822 (!), to... View Details
Keywords: by Sean Silverthorne
  • 27 Sep 2011
  • First Look

First Look: September 27

Aggregation Pilot (GCAP), Edna McConnell Clark Foundation had seen positive results in taking a "syndicate" approach to funding a select group of nonprofits. With it being named an SIF intermediary, Edna McConnell Clark was... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

relentless execution—efficient, timely, consistent production and delivery of goods or services—is the surefire path to customer satisfaction and positive financial results. But this is a myth in the knowledge economy, argues Edmondson, a... View Details
Keywords: Martha Lagace
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

gained a dominant position in Internet search and advertising, and what Microsoft has done so far in its as-yet-unsuccessful effort to catch up with Google. The case then challenges students to construct a strategy that will allow... View Details
Keywords: Martha Lagace
  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman

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