Publications

November 2000
Case

Clust.com: Dream More and Pay Less

Clust is a French group-buying Web site. Instead of marketing products to consumers, Clust is marketing aggregated consumer demands to manufacturers. Consequently, beyond the usual act of choosing among predefined alternatives, consumers are expected to bring up their... View Details

Keywords: Customer Value and Value Chain; Marketing

February 1997 (Revised July 2004)
Case

Walden Woods

By: William J. Poorvu and Arthur I Segel

In 1984, Mortimer Zuckerman and Ed Linde, through their firm, Boston Properties (BP), acquired land in Concord, MA to build a 147,000-square-foot, first-class suburban office building. BP proceeded to go through the permitting and approval process with the town and was... View Details

Keywords: Risk and Uncertainty; Decision Choices and Conditions; Entrepreneurship; Property; Environmental Sustainability; Conflict and Resolution; Real Estate Industry; Massachusetts

24 Apr 2019
HBS Seminar

Dimitris Papanikolaou, Kellogg School of Management, Northwestern University

October 2009
Article

Influence and Inefficiency in the Internal Capital Market

By: Julie Wulf

I model inefficient resource allocations in M-form organizations due to influence activities by division managers that skew capital budgets in their favor. Corporate headquarters receives two types of signals about investment opportunities: private signals that can be... View Details

Keywords: Capital Markets; Resource Allocation; Business Processes; Capital Budgeting; Business Headquarters; Investment; Opportunities; Cost; Value; Motivation and Incentives; Equity

Find at Harvard

Read Now

01 Jun 2023
News

Curb Appeal

1890s, a commissioner and Civil War veteran named Col. George Waring introduced such modern practices as street-sweeping and a uniformed workforce organized along military lines. He even launched something resembling a modern recycling... View Details

Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government

22 Sep 2023
News

Skydeck Voices: The Most Important Person I Met at HBS

MBA 2013. Marisa Kozachenok (MBA 2014): And I am Marisa Kozachenok, HBS 2014. Dmitry: I was in my second year. I think I had six weeks before leaving campus, and I'd never met Marissa before. She was a year below, and we never overlapped through social circles. So I... View Details

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

has been consistent for years: involuntary turnover in sales organizations has remained at 13 percent, since peaking at 14.6 percent in 2009, and total turnover (involuntary and voluntary—i.e., retirements, moves, etc.) in both good and... View Details

Keywords: by Carmen Nobel

Web

Online Business Strategy Courses | HBS Online

hrs/week Pay by August 28 $1,850 Certificate Business Strategy Professor Felix Oberholzer-Gee Formulate strategies to give your organization a competitive advantage, using a proven framework that creates value for customers, employees,... View Details

10 May 2022
News

The Digital Mindset: What It Really Takes to Thrive in the Age of Data, Algorithms, and AI

September 2017 (Revised July 2018)
Case

CyberArk: Protecting the Keys to the IT Kingdom

By: Raffaella Sadun, David Yoffie and Margot Eiran

CyberArk was the recognized leader in the Privileged Account Management (PAM) space, a cybersecurity subsegment it had essentially created to secure organizations’ IT systems and sensitive data. Over 17 years, the Israeli company had grown to a market capitalization of... View Details

Keywords: Strategy; Growth and Development Strategy; Organizational Culture; Competitive Advantage; Information Technology; Cybersecurity; Information Technology Industry; Israel; United States

09 Jun 2022
News

From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages

Web

Online Leadership Principles Course | HBS Online

Transform Your Organization Whether you represent a large multinational corporation or a small local business, we have a solution for your learning and development needs. Learn More Our Difference Leadership Principles is designed to help... View Details

Research Summary

Mastering Strategy Execution

By: Robert Simons

Professor Robert Simons’ research encompasses three areas of management accountability that are the foundation for successful strategy execution: organization design, performance measurement and control, and risk management. In addition, Simons is interested in the... View Details

Web

Women’s Leadership Summit - Alumni

Circles . Beyond the Summit: Connection Session – Harness the momentum from the Summit! Elaine MacDonald (MBA 1998) organized virtual sessions for small groups of attendees to reflect on key takeaways, share personal action plans, and... View Details

March 2025 (Revised June 2025)
Case

No One Left Behind (A)

By: Lynn S. Paine, Herman B. "Dutch" Leonard, Max Hancock and David Lane

In September 2021, the board of directors for the nonprofit No One Left Behind (NOLB) faced a crucial decision. Since its 2013 founding, NOLB had helped resettle in the United States thousands of Afghans and Iraqis who had assisted U.S. forces as combat translators;... View Details

Keywords: Business Growth and Maturation; Governance; Governing and Advisory Boards; Mission and Purpose; Nonprofit Organizations; Conflict and Resolution; Service Industry; Afghanistan; United States

February 2012
Case

Henkel: Building a Winning Culture

By: Robert Simons and Natalie Kindred

This case illustrates a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability. When Kasper Rorsted became CEO of Henkel, a Germany-based producer of personal care, laundry, and adhesives products, in 2008, he was... View Details

Keywords: Performance Measurement; Performance Appraisals; Human Resource Management; Values; Organizational Transformations; Pay For Performance; Strategy Execution; Values and Beliefs; Work-Life Balance; Organizational Culture; Human Resources; Performance Evaluation; Compensation and Benefits

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

organizations might ease racial tensions among a diverse workforce by stressing multiculturalism over racial colorblindness. "Shutting our eyes to the complexities of race does not make them disappear, but it does make it harder to see... View Details

Keywords: by Carmen Nobel

10 Jan 2023
Op-Ed

Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage

transition. Document your feels There is lots of research proving that writing what’s going on in our brains is an important way to process and organize our thoughts. Whether you keep a journal or are just taking a moment in transition to... View Details

Keywords: by Julia Austin

2007
Other Unpublished Work

Mind Over Matter? Similarities and Differences Between Perceived and Observed Networks

In spite of the rapid development of new methods for network analysis—relying on electronic data sources and sophisticated computational analysis—organizational scholars continue to rely largely on more traditional survey-based methods. We believe that the... View Details

Keywords: Surveys; Organizations; Social and Collaborative Networks