Operations Management - Publications - Faculty & Research

July 1978
Teaching Note

Walton Instruments--1970, Teaching Note

By: Robert H. Hayes and Steven C. Wheelwright

Keywords: Asset Management; Production; Quality

Citation

18 Mar 2013
News

Sheryl Sandberg: The HBR Interview

Keywords: social media; Management; Management; Management; Management; Management

Profile

Jeremy Andrus

like? We went public in July 2011, a few months after I was put in the CEO role, so there wasn’t a lot of breathing time. I had worked closely on day-to-day operations with the firm’s founder since 2005, so I was up to speed on most... View Details

Keywords: Entrepreneurship; Consumer Products; Entertainment / Media

01 Sep 2006
News

Strange Bedfellows

overlooks the fact that managers don’t always do the right thing for shareholders. If managers are opportunistic, then the extra latitude provided by the dual- reporting system can be costly to investors.... View Details

Keywords: Mihir A. Desai; Government

24 Apr 2014
News

An engine of innovation in public education

Drawing upon his background as an entrepreneur and educator, Stig Leschly (MBA 1997/JD 1998) leads Match Education, a reform group that seeks to redefine effective teaching and improve the educational experience of low-income students. It runs four urban public charter... View Details

04 Apr 2011
Research & Ideas

Attention Medical Shoppers: What Health Care Can Learn from Walmart and Amazon

In order to get its financial and management woes under control, the health care industry might want to peek at the playbooks of retail giants like Walmart, Google, and Amazon.com. This was a key conversation point at "Perspectives... View Details

Keywords: by Carmen Nobel; Health

20 Jan 2021
News

Your Star Employee Just Quit. Will Others Follow?

Morton H. Meyerson

Meyerson is recognized as the operational and financial genius of Electronic Data Systems (EDS). During his CEO tenure, EDS grew from a $200 million consulting business into a $4 billion large-scale systems consulting enterprise... View Details

Keywords: Services

Web

South Asia - Global Activities 2021

the School’s current portfolio of comprehensive general management programs, and attract a new segment of business leaders from exciting companies operating in India.” SELPI’s success, Palepu notes, prompted... View Details

01 Jun 2003
News

New Course on Leadership, Values, and Corporate Accountability

and social responsibilities of organizations and their employees, including the relationship of corporations to society, the responsibilities of managers within organizations, and the role of personal values in individual decision-making.... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

28 Nov 2018
News

Elevating Women at Fidelity

of sexual harassment by a junior female employee. While the firm had named women to leadership positions and fund management roles before the misconduct allegations, the incident spurred Johnson to look even more closely at female talent... View Details

16 Nov 2017
News

The Business of Social Justice

Brooks operated at the intersection of business and community, overseeing $11 million in cash and in-kind services annually and managing the company’s employee-volunteer program and community giving. She... View Details

Keywords: Jennifer Myers

01 Sep 2015
News

Faculty Q&A: The Working World

takeaway for anyone operating a business today—global or local? People do not move between countries, or even states, in a generic way. We have affinities and particular skill sets for places that we connect back to—places where we have... View Details

Keywords: Julia Hanna

24 Apr 2014
News

Mentoring others to help "make the world a better place"

Charles Foster (MBA 1968) has turned to mentoring as a third-stage career, helping people better manage their lives and careers. (Published April 2014) View Details

01 Jun 1997
News

Blockbuster Deals

A wave of mergers is sweeping the country, activity that recalls the 1980s, the 1960s, and even, some say, the empire-building of a century ago. In the following article, nine HBS professors comment on the current M&As; phenomenon and how M&As; in general affect View Details

Keywords: Garry Emmons and Nancy O. Perry

01 Apr 2000
News

Rethinking Call Centers: Effective Delivery of Service is Key

call centers, with their attendant voice response units, need not be frustrating. When a company manages its call center well, effectively linking a triad of service, information technology, and internal processes, both the customer and... View Details

April 6, 2022
Article

In Uncertain Times, Big Companies Need to Take Care of Their Suppliers

By: Willy C. Shih

Many large original equipment manufacturers (OEMs) have long been ruthless with their suppliers, demanding extremely low prices and loading them up with risks. Given that the current turmoil buffeting global supply chains is unlikely to end anytime soon, OEMs should... View Details

Keywords: Supplier Relationship; Supply Chain Management; Supply Chain; Relationships; Risk and Uncertainty; Auto Industry; Industrial Products Industry; Manufacturing Industry; United States

Citation

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