• 12 PM – 1:15 PM EDT, 14 Apr 2021
• Virtual Programming

Unlocking Opportunity for America's Workforce

Professor?Bill Sahlman?will discuss his new case, Guild Education: Unlocking Opportunity for Americas Workforce, with CEO and cofounder?Rachel Carlson. Guild connects employers and universities to provide employees with education as a benefit, transforming traditional... View Details

• 25 Jul 2013
• Research & Ideas

Why Unqualified Candidates Get Hired Anyway

information right in front of your eyes is not as helpful." Yet hope is not lost. Having identified the pervasive, often harmful effects of this universal error, the researchers' next steps will work toward formulating new methods of... View Details

Keywords: by Anna Secino; Education; Employment

• 2009
• Book

Entrepreneurs, Managers, and Leaders: What the Airline Industry Can Teach Us About Leadership

By: Anthony J. Mayo, Nitin Nohria and Mark Rennella

'Entrepreneurs, Managers, and Leaders' examines the role that business leaders play in shaping industries and how the evolving context of industries shapes leaders in turn. This co-evolutionary process of leadership and industry development is told through the story of... View Details

Keywords: Business Model; Entrepreneurship; Leadership Development; Managerial Roles; Supply and Industry; Industry Growth; Air Transportation Industry

Citation

Find at Harvard

Related

Mayo, Anthony J., Nitin Nohria, and Mark Rennella. Entrepreneurs, Managers, and Leaders: What the Airline Industry Can Teach Us About Leadership. New York: Palgrave Macmillan, 2009.

• 30 Aug 2016
• First Look

August 30, 2016

agility, ensuring the continued alignment of a firm’s capabilities with a changing business environment. Despite advances in our understanding of the role of IT, however, we lack robust empirical data on the precise mechanisms by which IT... View Details

Keywords: Carmen Nobel

• Research Summary

Growing as a Purposeful Leader

By: Leonard A. Schlesinger

Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit),... View Details

• 23 Oct 2013
• Research & Ideas

Overcoming Nervous Nelly

Harvard Business School Assistant Professor Alison Wood Brooks. “It was surprising to see such a devious twist that people would take advantage of someone in an anxious state” "People who are perfectly healthy feel anxious many times... View Details

Keywords: by Michael Blanding

• 2009
• Chapter

Creating Superior Customer Value in a Connected World

By: Ranjay Gulati

"In the early twenty-first century, customers are more demanding than ever, and difficult economic times make them all the more so. As customers tighten their wallets and increase their demands, firms face greater pressure to provide superior customer value. Reducing... View Details

Keywords: Customer Satisfaction; Customer Value and Value Chain; Consumer Behavior; Product Design; Social and Collaborative Networks; Value Creation

Citation

Related

Gulati, Ranjay. "Creating Superior Customer Value in a Connected World." In Business Network Transformation: Strategies to Reconfigure Your Business Relationships for Competitive Advantage, edited by Jeffrey Word. Jossey-Bass, 2009.