Management Practices and Processes - Publications - Faculty & Research

20 Jan 2017
Research & Ideas

Here’s How Businessman Trump Is Likely to Approach the Presidency

likes to do operations like housekeeping and food and beverage. And there’s a third entity that has the brand. Companies like the Four Seasons or Ritz Carlton, we say they... View Details

Keywords: by Christina Pazzanese

02 Dec 2019
What Do You Think?

How Does a Company like Boeing Respond to Intense Competitive Pressure?

two fatal crashes of the Boeing 737 Max jet plane, after management refused to honor an engineering request for a safety device. Apparently, adding the safety device would have led to FAA required, and... View Details

Keywords: by James Heskett; Air Transportation

17 Jul 2000
What Do You Think?

Where Is the Microsoft Board?

Microsoft caused by (2) a defense personally led by Bill Gates and (3) by the failure of the company's board to provide counsel. In the case of a high-tech company where significant ownership rests in the hands of View Details

Keywords: by James Heskett

19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

risks—a process that can release more equity capacity. Finally, Merton argues, the job of managing the company's derivatives portfolio should not be delegated to in-house financial experts. The strategic... View Details

Keywords: by Ann Cullen; Financial Services

04 May 2016
What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

the brand. They immediately seized control of the discussion by enthusiastically endorsing the name and its further use. So much for scientific inquiry by blog. On the plus side, however, the issue brought out the best in British humor,... View Details

Keywords: by James Heskett; Advertising

06 Jun 2013
Op-Ed

How to Do Away with the Dangers of Outsourcing

Staffing, risks, benefits, and regulatory compliance are all increasingly externalized, most often to parts of the world where need routinely trumps prudence. Rather than manage their own corporate assets,... View Details

Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion

09 Mar 2020
Research & Ideas

Warring Algorithms Could Be Driving Up Consumer Prices

requires substantial resources, both in terms of computing power and human capital. Even companies that contract with third-party providers to run pricing algorithms on their websites need significant data storage capacity, View Details

Keywords: by Kristen Senz; Retail

07 Apr 2003
Research & Ideas

XTV: Xerox’s Attempted Recovery From “Fumbling the Future”

share the remaining 20 percent among themselves. For investments below $2 million, the XTV principals had sole discretion in whether and when to invest. For investments over $2 million, an oversight group called the View Details

Keywords: by Henry Chesbrough

18 Sep 2013
Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

seemed odd to study the socialization processes of faculty while at the same time being a faculty member caught up in the socialization process. How did you separate or integrate the two experiences? A: Historically, many seminal research... View Details

Keywords: by Sean Silverthorne; Education

14 Jun 2004
Research & Ideas

The Big Money for Big Projects

financing requirements—typically north of $500 million. Why study large projects? Because they offer clear examples into the process used by managers to make important financing View Details

Keywords: by Ann Cullen; Financial Services

28 Mar 2004
Research & Ideas

HBS Celebrates Social Enterprise Initiative

broader and deeper engagement. It becomes a virtuous circle of social entrepreneurship. Q: Can you tell us about some of your favorite SEI achievements in bringing social enterprise to the forefront of View Details

Keywords: by Manda Salls

04 Sep 2012
Research & Ideas

Why Most Leaders (Even Thomas Jefferson) Are Replaceable

including Thomas Jefferson and Jack Welch. More on them later.) Under most circumstances, a leader is elected or appointed. And it makes no difference who ends up in power so long as the person is... View Details

Keywords: by Kim Girard

02 May 2008
What Do You Think?

What is the Future of State Capitalism?

companies with ample money to invest. Among the largest investors have been Abu Dhabi's and Kuwait's Investment Authorities and the China Investment Corporation. There have been outcries for measures... View Details

Keywords: by Jim Heskett

16 May 2016
HBS Case

Food Safety Economics: The Cost of a Sick Customer

Business School and Professor in Health Policy and Management at the Harvard T.H. Chan School of Public Health. Even though Chipotle’s supply chain is shorter, with fewer... View Details

Keywords: by Dina Gerdeman; Food & Beverage

21 Jan 2013
Research & Ideas

Altruistic Capital: Harnessing Your Employees’ Intrinsic Goodwill

and to show up at interviews when invited. The government deliberately hired candidates from each group. It's too soon to gauge which group will yield the best performers, since the candidates have just started working. But the initial... View Details

Keywords: by Carmen Nobel

16 Jun 2014
Research & Ideas

The Unfulfilled Promise of Educational Technology

the Public Education Leadership Project (PELP), a joint project of HBS and Harvard Graduate School of Education. He is also founder and CEO of the District Management Council,... View Details

Keywords: by Michael Blanding; Education

13 Feb 2006
Research & Ideas

The Hidden Market for Babies

process of thinking about possibly adopting a third child (we already had two through old-fashioned means). And as I was doing personal research into adoption, it struck me one day that adoption was really... View Details

Keywords: by Manda Salls; Biotechnology; Health; Technology

01 Jun 2021
What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

talent that we know is on the way. A personal experience, however anecdotal it is, may provide food for thought. Last month, a female acquaintance with a long work record, a positive attitude, a high level of motivation, and familiarity... View Details