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Show Results For
- All HBS Web
(8,414)
- People (26)
- News (2,383)
- Research (4,473)
- Events (23)
- Multimedia (164)
- Faculty Publications (2,873)
- 22 Apr 2009
- Working Paper Summaries
Where is the Pharmacy to the World? International Regulatory Variation and Pharmaceutical Industry Location
- 2024
- Chapter
Corporations as the Central Institutions of Society
Mark Twain observed that, “Prediction is very difficult—particularly when it involves the future,” and he was right. One way to reduce the risk of becoming an infamous forecaster—like the experts who told us the Internet would quickly collapse, that Apple would never... View Details
Badaracco, Joseph L. "Corporations as the Central Institutions of Society." Chap. 4 in Justifying Next Stage Capitalism: Exploring a Hopeful Future, edited by Michel Dion and Moses Pava, 87–106. Springer, 2024.
- September 2014 (Revised February 2017)
- Case
Belk: Towards Exceptional Scheduling
By: Ethan Bernstein, Saravanan Kesavan, Bradley Staats and Luke Hassall
With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an automated software solution from Reflexis. Belk hoped the upgrade would simplify scheduling, reduce time employees spent in non-customer-facing roles,... View Details
Keywords: Retail; Scheduling; Local Autonomy; Automation; Metrics; Organizational Change; Human Resource Management; Process Improvement; Performance Measurement; Transparency; Southern United States; Retailing; Department Stores; System Outsourced Services; Employee Relationship Management; Selection and Staffing; Change Management; Governance Controls; Resource Allocation; Service Operations; Organizational Culture; Organizational Change and Adaptation; Performance Evaluation; Performance Improvement; Applications and Software; Family Business; Retail Industry; Technology Industry; United States
Bernstein, Ethan, Saravanan Kesavan, Bradley Staats, and Luke Hassall. "Belk: Towards Exceptional Scheduling." Harvard Business School Case 415-023, September 2014. (Revised February 2017.)
- March 24, 2014
- Article
Like a Boss: How Corporate Negotiators Would Handle Nuclear Talks With Iran
While the Obama team deserves high marks for launching the interim talks, its approach doesn't sell the upside of a comprehensive deal persuasively enough to transform more Iranian skeptics into active supporters—a necessary condition for success if there is an... View Details
Keywords: Negotiations; Nuclear; Conflict Resolution; Winning Coalition; Blocking Coalition; Strategy; France; Germany; Iran; China; Great Britain; United States; Russia; Negotiation; International Relations; Conflict and Resolution; Public Administration Industry; France; Germany; Iran; China; Great Britain; United States; Russia
Sebenius, James K. "Like a Boss: How Corporate Negotiators Would Handle Nuclear Talks With Iran." ForeignPolicy.com (March 24, 2014).
Angela Q. Crispi
Angela is the Executive Dean for Administration at Harvard Business School, leading an organization of nearly 2,000 staff with an operating budget of $1 billion. She oversees the execution of the School’s strategy ranging from academic programs to research, and the... View Details
Chip Bergh
Chip Bergh is a Senior Lecturer at Harvard Business School. Prior to joining HBS, Chip served as president and chief executive officer of Levi Strauss & Co. (LS&Co.) from September 2011 until January 2024. He also served on the Company’s Board of Directors... View Details
- 28 Apr 2022
- Research & Ideas
Can You Buy Creativity in the Gig Economy?
driving the commercial success of a complementary product.” Advice for creative gatekeepers The most important implication of the research may be for the powerful platforms that act as gatekeepers on the creative content we consume:... View Details
Keywords: by Pamela Reynolds
- 31 May 2017
- What Do You Think?
Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'?
category. His success raises a question: Can Amazon successfully defy a notion—the wheel of retailing—that has been debated in retailing for nearly sixty years? The wheel of retailing was first described by Malcolm McNair, a distinguished... View Details
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
products and services? Does it take a CXO to remind us of that? Do we really need CXOs? What do you think? Share your thoughts in the comments below. References: Clayton M. Christenson and Michael E. Raynor, The Innovator’s Solution: Creating and Sustaining View Details
Keywords: by James Heskett
- 12 Jul 2004
- Research & Ideas
Enron’s Lessons for Managers
said. They used "turbo incentives" but turbo incentives also require turbo controls. The innovation they sparked at the beginning was real, but it flew out of their hands. As amateurs, Salter said, "they unknowingly released forces and became subject to... View Details
Keywords: by Martha Lagace
- Web
2024 Reunion Presentations - Alumni
rates. The presentation will also explore implications of these changes for investing. Digital Platforms: The Business Model of the 21st Century Professor David Yoffie + More Info - Slides – Less Info - Slides Digital platforms have become the most View Details
- 10 Feb 2003
- Research & Ideas
Commodity Busters: Be a Price Maker, Not a Price Taker
for your product or service, as well as to remove the inhibitors to purchasing. The most successful companies follow this two-pronged strategy of providing a reason for the customer to buy, while eliminating annoying problems in the order... View Details
Keywords: by Benson P. Shapiro
- 25 Aug 2022
- News
Up on the Corner
figure out transformative projects on the edges of where it makes financial sense.” Dlodlo certainly fit that description; but the fact that she didn’t have a fat bankroll or a portfolio of successful projects still made her a risk—one... View Details
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
marketing to gather, catalogue, analyze, and share such information as current sales rates, customer response to new initiatives, competitive activity, and marketing communication literature including brochures, proposals, and presentations. Companies have found View Details
Keywords: by Benson Shapiro
- 05 Sep 2018
- Research & Ideas
The Hidden Benefit of Giving Back to Open Source Software
interacts with outside its boundaries, whether that’s open source software or the community or the environment, can start to have big implications for the competitive advantage and the success of the firm.” Do open source benefits scale?... View Details
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
continued success once the downturn ends.” As business leaders begin planning for the coming year in the midst of all the market turmoil and uncertainty, this is one lesson it might pay to remember. View Details
- Blog
Celebrating 100 Years of the HBS Case Method
was a one-page narrative about a management challenge facing leaders at the General Shoe Company. The case proved to be a very successful teaching tool, and many more cases followed. Today, the case method is just as relevant as it was... View Details
- 01 Jun 2024
- News
Alumni and Faculty Books
of these is a tool for readers to develop and deploy leadership capital in order to achieve whatever success means to them―their treasure. Jones lays out his own experience and walks the reader though the building blocks of developing and... View Details
- 01 Jan 2002
- News
Egon P.S. Zehnder (MBA '56)
us to hire consultants who have little interest in self-aggrandizement," he wrote last year in the Harvard Business Review. "We must hire people who are team players, who get more pleasure from the group's success than their own... View Details
- 12 Oct 2017
- News
Fighting Poverty One Neighborhood at a Time
usually hear about us by word of mouth or from press coverage of East Lake’s success,” Majors explains. Now a thriving community with desirable mixed-income housing, a successful charter school, and multiple educational enrichment and... View Details
Keywords: Deborah Blagg