Publications

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01 Feb 2001
News

Books

world: dot-coms, dot-com enablers (technology and service providers), and "wannadots" (established companies seeking to incorporate the Internet into their activities). These organizations must find ways to thrive in a digital age that Kanter believes is defined as... View Details

Keywords: books; research; Publishing Industries (except Internet); Information

18 Sep 2000
Research & Ideas

Big Deals: Financing Large-Scale Investments

has chosen to examine make them difficult to manage and generate conflicts between actual and optimal investment behavior. Indeed, he points out that managers often forgo large, risky projects—even those... View Details

Keywords: by Julia Hanna

October 2014 (Revised July 2015)
Case

Indus Towers: From Infancy to Maturity

By: Ranjay Gulati, Maxim Sytch and Rachna Tahilyani

Indus Towers, the world's largest telecom tower company, is a joint venture between three telecom rivals in India. These rivals—Bharti Airtel, Vodafone India, and Idea Cellular—combined their telecom towers to provide "shared telecom infrastructure" to wireless telecom... View Details

Keywords: Decisions; Judgments; Customer Focus and Relationships; Management; Information Technology; Mobile and Wireless Technology; Information Infrastructure; Telecommunications Industry; India

August 2000 (Revised February 2001)
Case

Plum Creek Timber (A)

By: Max H. Bazerman, Hannah Bowles, Dov Brachfeld and Jack Troast

Plum Creek Timber Co., the nation's sixth largest private timberland owner and forest products company, must decide whether to enter negotiations with the U.S. government to establish a Habitat Conservation Plan (HCP) on its Pacific Northwest properties for a... View Details

Keywords: Conflict of Interests; Negotiation Process; Negotiation Participants; Environmental Sustainability; Business and Government Relations; Forest Products Industry; United States

Find at Harvard

May 2016 (Revised January 2018)
Case

Improving Repurchase Rates at zulily

By: Thales Teixeira and Sarah McAra

In February 2015, zulily cofounder and CEO Darrell Cavens faced a major challenge in his business, a Seattle-based daily deals site that catered to moms. The more he spent to acquire new customers, the less he retained them in the form of repeat purchases. This was an... View Details

Keywords: Zulily; Repurchase; E-commerce; Online Shopping; Fashion; Customer Relationship Management; Internet and the Web; Digital Marketing; Customer Satisfaction; Fashion Industry; Retail Industry; Seattle

10 Apr 2023
News

Health Care Systems Need to Better Understand Patients as Consumers

01 Feb 1997
News

OPM Celebrates 21st Anniversary at Gala Florida Reunion

Florida's Walt Disney World®, this year marking 25 years of extraordinary entrepreneurial success, was the venue for the celebration of the 21st anniversary of Harvard Business School's Owner/President Management Program (OPM). Under the... View Details

01 Dec 1999
News

African-American Alumni Conference Considers Success and the Bottom Line

Jackson, Sr.; John H. Johnson of Johnson Publishing; Robert Johnson, CEO of Black Entertainment Television; and Stuart Alden Taylor (MBA '87), senior managing director at Bear Stearns. Interactive sessions explored private equity deal... View Details

Keywords: Mary Ellen Gardner

27 Oct 2009
First Look

First Look: October 27

a firm's innovative model reinforce each other and what happens when the environment changes. Purchase this case: http://cb.hbsp.harvard.edu/cb/product/410056-PDF-ENG The Risk Management Foundation of the Harvard Medical Institutions,... View Details

Keywords: Martha Lagace

18 Jul 2005
Research & Ideas

Identify Emerging Market Opportunities

hard for multinationals to figure out the value of South African companies and affects their assessments of potential partners. Executives would do well to identify a country's power centers and figure out if there are checks and balances in place. The thorny View Details

Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha

01 Jun 2007
News

Letters

he always remained open to a better idea if someone truly believed in it. I only had a few days before I would have to cancel my HBS trip. Knowing that Grove by reputation was, above all, a manufacturing maven, I called Professor Bob Hayes, who was head of the... View Details

22 Dec 2003
Research & Ideas

Why Negotiation is Like Jazz

substantive dimension and sidestepping the relational dimension of the manager's statement, the sales rep helped the negotiation proceed smoothly. Managing a negotiation at the micro level means identifying and directing the multiple... View Details

Keywords: by Kathleen L. McGinn

18 Nov 2016
Sharpening Your Skills

Sharpening Your Skills: Making a Fast Start on a New Job

opportunity. How Female Stars Succeed in New Jobs Women who are star performers on Wall Street tend to fare better than men after changing jobs. Why? They place greater emphasis than men on external business relationships and conduct... View Details

Keywords: by Sean Silverthorne

November 2005 (Revised February 2009)
Case

Publicis Groupe: Leading Creative Acquisitions

By: Rosabeth M. Kanter and Ryan Raffaelli

The CEO of a French-based advertising agency network led a series of high-profile acquisitions that created the world's 4th largest global communications company, after a failed strategic alliance taught him lessons about leadership and business relationships. View Details

Keywords: Mergers and Acquisitions; Leadership; Management Succession; Partners and Partnerships; Cooperation; Integration; France

July 1995 (Revised April 1996)
Case

Cambridge Technology Partners (A)

By: Teresa M. Amabile, George P. Baker III and Michael Beer

Cambridge Technology Partners uses a highly innovative product strategy, supported by a human resources strategy, that has been very successful. However, high growth rates jeopardize product quality while tension about relative compensation levels between sales and... View Details

Keywords: Growth Management; Compensation and Benefits; Organizational Culture; Quality; Human Resources; Relationships; Innovation and Invention; Consulting Industry; Massachusetts