Operation Management - Publications - Faculty & Research

01 Sep 2014
News

Afghanistan’s Hope and Light

country riven by tribal factions and lacking roads, electricity, and a well-functioning government—required the mindset of a manager who half-jokingly refers to himself as a “lovable dictator.” Khoja below a billboard on Bibi Mahru Hill,... View Details

Keywords: Julia Hanna

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Doctoral Affiliates - Business & Environment

Ashley Palmarozzo is a doctoral student in the Technology and Operations Management (TOM) unit at Harvard Business School. Kala Viswanathan Doctoral student Kala Viswanathan is a doctoral student in the... View Details

05 Feb 2021
News

Are Your Diversity Efforts Othering Underrepresented Groups?

22 Nov 2013
News

A Passion for Film

Africa, China, and Eastern Europe," he recalls. "There's always pressure to take a somewhat trodden path, but I saw people from completely different backgrounds, and I realized how many opportunities had been given to me." His classmates inspired him, but so did the... View Details

Keywords: Jill Radsken; Motion Picture and Sound Recording Industries; Information

01 Jun 2018
News

Up by the Roots

revolutionizing everything from online payments and wealth management to cybersecurity and insurance through digital technologies as diverse as blockchain and artificial intelligence. Despite being the world’s financial capital and home... View Details

Keywords: Alexander Gelfand; illustrations by Dan Page

08 Dec 2015
First Look

December 8, 2015

Argentina and Chile over recent decades. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50182 forthcoming Management Science Creating Reciprocal Value Through Operational Transparency By:... View Details

Keywords: Sean Silverthorne

September 2005 (Revised January 2006)
Case

Yum! Brands, Inc: A Corporate Do-Over

By: Frances X. Frei, Amy C. Edmondson, James Weber and Eliot Sherman

Describes the successful turnaround of the restaurant company Yum! Brands after its spin off from PepsiCo and covers how the company's leadership planned and executed on virtually every dimension of the employee experience. The main dilemma centers on what the company... View Details

Keywords: Product; Brands and Branding; Service Operations; Expansion; Trade; Leadership Development; Business or Company Management; Food and Beverage Industry; Retail Industry

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24 Apr 2020
News

Spreading the Love

2015), a bioengineer and entrepreneur, and Emilio LaTorre, Lovepop’s head of supply chain. The team also collaborated with working groups at Partners Healthcare (which operates Massachusetts General Hospital, Brigham and Women’s Hospital,... View Details

April 2024
Teaching Note

Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain

By: Shirley Lu and Robert S. Kaplan

Teaching Note for HBS Case No. 123-076. View Details

Keywords: Carbon Emissions; Blockchain; Supply Chain; Green Technology; Climate Change; Environmental Sustainability

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01 Jun 2017
News

Case Study: Something New

launching Anomalie in 2016, she was a supply-chain manager for Apple Watch—and a bride-to-be in search of a wedding gown. In the process, the self-described TOM nerd discovered that one city in China produces 75 percent of the world’s... View Details

Keywords: April White

29 Nov 2022
News

Here are the Five Benefits US Employees Want Most

Profile

Kurt White

currently running things?” Kurt hopes that the operations role will serve as a transition to his postgraduate ambitions to be “a general manager and ultimately a leader of a company.” View Details

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Search Fund Fellowship | MBA

operating companies in underserved communities, specifically those that have not traditionally attracted Harvard Business School (HBS) MBAs. The Search Fund Fellowship provides financial support of $65,000 per year to a select number of... View Details

02 Oct 2015
News

The ‘F’ Word

studio and uplink center. Not bad for a kid who received a “low pass” in Production and Operations Management and thought he could get away with not having to buy a pocket calculator to do the math for... View Details

Keywords: Walt Disney Studios

01 Feb 2001
News

In Dot-Calm Era, Conference Examines Options for Entrepreneurs

Is the bloom off the entrepreneurial rose? Do B2B and B2C mean "Back to Banking" and "Back to Consulting," as the current joke would have it? Where are the opportunities for those who still believe starting their own business is the way to go? The 2000 HBS... View Details

Keywords: Information

06 Oct 2003
Research & Ideas

The Growth of the Social Enterprise

same 501(c) (3) as the central organization. Branches are managed and controlled by the central organization, with local staff operating the branch but reporting directly to the central office. Local... View Details

Keywords: by Carla Tishler

01 Apr 2024
News

Generosity Multiplied

There’s little doubt that James Reed (MBA 1990) loves his job. After all, he’s the chairman and CEO of Reed, the United Kingdom’s first and largest jobs website, and he takes the company’s slogan—“Love Mondays”—to heart. Even so, he admits he has a side hustle. When... View Details

10 Aug 2022
News

Generosity Multiplied

Photo courtesy James Reed There’s little doubt that James Reed (MBA 1990) loves his job. After all, he’s the chairman and CEO of Reed—the United Kingdom’s first and largest jobs website—and he takes the company’s slogan, “Love Mondays,” to heart. Even so, Reed admits... View Details

Keywords: Margie Kelley

01 Nov 2020
News

Getting Serious About Diversity: Enough Already with the Business Case

Keywords: Robin J, Ely and David A. Thomas

June 1997
Case

Massachusetts General Hospital: CABG Surgery (B)

By: Steven C. Wheelwright and Mikelle Eastley

Once the CABG care path is implemented and other care paths begun, hospital staff and administration examine the resulting data. Further methods of improving care and reducing cost are presented for analysis. View Details

Keywords: Cost Management; Policy; Retention; Management Analysis, Tools, and Techniques; Operations; Performance Improvement; Health Industry

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