Management Practices and Processes - Publications - Faculty & Research

24 Oct 2017
Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

process to protect against the chaos that would come if we brought it out in the open. I agree that it's not going to lead to a great outcome if we do it all just from one side. Silverthorne: Let's talk about businesses. As business... View Details

Keywords: by Sean Silverthorne

25 Apr 2005
Research & Ideas

New Learning at American Home Products

in moving out of lower-value into higher-value paths as technologies and markets changed. Before World War II those managers became proficient in monitoring the processes of... View Details

Keywords: by Alfred D. Chandler Jr.; Chemical; Health; Manufacturing; Pharmaceutical

25 Apr 2018
Research & Ideas

We May Have Taken Too Much Credit for Easing Workplace Segregation

management ranks. Koning and Ferguson took a broader approach. They reviewed data collected by the Equal Employment Opportunity Commission between 1971 and 2014, determining... View Details

Keywords: by Dina Gerdeman

07 Mar 2013
Research & Ideas

Video: Harvard Business School at the Kumbh Mela

for instance. All these considerations resonate in India, where it's estimated that some 400 million people are moving into urban areas. They all can't go to Mumbai and Calcutta. They will have to go to new cities. Might there be best... View Details

Keywords: by Jim Aisner; Construction; Real Estate

23 Feb 2015
Research & Ideas

How to Break the Expert’s Curse

says. "Their advice reflected that." Corporate Field Studies Zhang and her faculty advisors hope to study the effects of rediscovery in a corporate setting, where mentorship and training programs are often... View Details

Keywords: by Carmen Nobel; Education

12 Oct 1999
Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

management systems used by direct marketers; software for creating and managing graphics, video, and sound; and... View Details

Keywords: by Peter K. Jacobs; Advertising

01 Oct 2001
What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

the process is a long one, is it even practical to begin it in organizations with "continuity-challenged" leadership? Is there any real purpose served by academics in continuing to spread the word... View Details

Keywords: by James Heskett

01 Aug 2008
What Do You Think?

Has the Time Come for “Stretch” in Management?

knowledge workers confronted with a barrage of data and distractions delivered by new information technologies? A reluctance on the part of managers to relinquish "ownership" over activities View Details

Keywords: by Jim Heskett

04 May 2010
First Look

First Look: May 4

and on becoming the leader in the Online Care Industry? Purchase this case:http://cb.hbsp.harvard.edu/cb/product/510061-PDF-ENG Sheila Mason & Craig Shepherd (Abridged) Michael J. RobertsHarvard Business School Case 810-114 The case... View Details

Keywords: Martha Lagace

26 May 2003
Research & Ideas

Corporate Transparency Improves For Foreign Firms in U.S. Markets

Are international firms that interact with U.S. capital, labor, and product markets more likely to be more transparent than companies without those interactions? In this e-mail interview, HBS Suraj Srinivasan delves into a recent working... View Details

Keywords: by Cynthia Churchwell

09 Aug 2013
Research & Ideas

Read All About It: Digital CEO Buys Traditional Media!

requirements are essential for newspapers going forward. It turns out that few companies exemplify these attributes better than Bezos's Amazon. And it's hard to think of another digital CEO who is better at View Details

Keywords: by Jim Aisner; Journalism & News; Publishing

04 Sep 2001
Lessons from the Classroom

Getting Back on Course

families. As Professor of Management Practice and co-head of the HBS Entrepreneurial and Service Management unit,... View Details

Keywords: by Martha Lagace

23 Jun 2003
Research & Ideas

Historically Speaking: A Roundtable at HBS

British Parliament replaced common land with private property--a process that prompted better management and made Great Britain the leader in the Industrial Revolution. I then... View Details

Keywords: by Jim Aisner

12 Oct 1999
Research & Ideas

Building Competitive Advantage Through Operations

running operations across the Internet as well as having a heavier IT component that examines subjects such as Enterprise Resources Planning (ERP) and Internet Commerce EE: What are the main objectives of the program? Upton: BCAO's... View Details

Keywords: by Staff

11 Dec 2006
Research & Ideas

Fixing Price Tag Confusion

partition the price in the hope that consumers will be fooled and overlook small fees altogether can only backfire. Previous work, in contrast, focused on the mistakes that people make when processing... View Details

Keywords: by Sean Silverthorne; Retail

09 Aug 2004
Research & Ideas

A Diagnostic for Disruptive Innovation

interaction, coordination, communication, and decision making employees use to transform resources into products and services of greater worth. A company's processes determine... View Details

Keywords: by Scott D. Anthony, Mark W. Johnson & Matt Eyring

08 Jan 2014
What Do You Think?

Do Productivity Increases Contribute to Social Inequality?

once was considered thinking and will increasingly do so." Bill Barker agreed, in the process offering his solution: In the past, he wrote, the portion of the working population employed in agriculture... View Details

Keywords: by James Heskett

02 Sep 2015
Research & Ideas

Explaining China's Crash

MBA 1988) is a professor of management practice at Harvard Business School. For two decades, he ran equity capital markets for Goldman Sachs, Merrill Lynch, and Morgan Stanley.... View Details

Keywords: by Christina Pazzanese; Financial Services

05 Nov 2021
Op-Ed

How to Tap the Talent Automated HR Platforms Miss

As the global staffing shortage grinds on, corporate recruiters everywhere are relying on their online hiring platforms and automated systems to deliver the candidates they need. Too often, these tools will fail them, sidelining many qualified workers in the process.... View Details

Keywords: by Joseph B. Fuller

10 Apr 2013
Research & Ideas

Learning Curve: Making the Most of Outsourcing

model fits the practice of teleradiology. The article, titled "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services," was written by Huckman; Jonathan R. Clark... View Details

Keywords: by Paul Guttry; Health

Publications