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  • All HBS Web  (11,687)
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  • April 1998
  • Case

Jim Lyons and GenRad

Lyons, currently CEO of Harry Gray Associates, a consulting and investment firm, had just been approached by an executive recruiter representing GenRad, a 78-year-old electronics company headquartered in Concord, MA. The company, which manufactured integrated software... View Details
Keywords: Technology; Management Succession; Personal Development and Career; Consulting Industry; Massachusetts
Citation
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Related
Zschau, Ed, and Matt Verlinden. "Jim Lyons and GenRad." Harvard Business School Case 698-095, April 1998.

    Rational Habit Formation

    Regular handwashing with soap is believed to have substantial impacts on child health in the developing world. Most handwashing campaigns have failed, however, to establish and maintain a regular practice of handwashing. Motivated by scholarship that suggests... View Details

    • 01 Jun 2024
    • News

    Leveraging Generative AI

    Four decades after HBS became the first business school in the country to require the use of personal computers in the MBA Program, the School is undergoing a different kind of technological transformation, one that leverages generative artificial intelligence (GenAI)... View Details
    Keywords: Jennifer Gillespie
    • 11 Jul 2019
    • Sharpening Your Skills

    Deconstructing 'Customer Experience'

    evolved to the concept of the “customer experience,” essentially the ability to capture customer loyalty and promote evangelism by offering top-notch service and a delightful experience at every interaction, from browsing products on a... View Details
    Keywords: by Sean Silverthorne; Retail; Service
    • 01 Mar 2004
    • News

    Derek Ferguson

    Derek T. Ferguson (MBA 1990) could be mistaken for a minister by fellow commuters on the train from Connecticut to Manhattan. Yet his calling is not to the pulpit, but to the midtown headquarters of Bad Boy Worldwide Entertainment Group, a privately held enterprise... View Details
    Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
    • 01 Jun 2015
    • Research & Ideas

    The Surprising Benefits of Oversharing

    I. Norton and Kate Barasz, conducted an experiment asking participants to decide between two different dating partners based on their online profiles. Each profile contained answers to intimate and provocative questions, such as... View Details
    Keywords: by Michael Blanding
    • 24 May 2017
    • News

    Ilene H. Lang, MBA 1973

    Return to Alumni Achievement Awards main page TIMELINE 1943 Born, Chicago, Illinois 1965 Earns AB, History and Literature, Radcliffe College 1966 Joins PHI as Technical Editor 1968 Joins Cambridge Computer Associates as Technical Writer 1972 Launches Frameworks 1973... View Details
    Keywords: Susan Young
    • 12 Jul 2016
    • News

    Prof. Howard Raiffa, Giant in Game Theory and Decision Analysis, Dies at 92

    Keywords: Managerial Economics
    • 31 Jan 2007
    • Working Paper Summaries

    Behavioral Decision Research, Legislation, and Society: Three Cases

    Keywords: by Max H. Bazerman
    • Research Summary

    Trust

    By: Sandra J. Sucher

    In this research, I aim to provide a practical orientation to trust—how to build it, how it can be damaged, how it might be repaired—grounded in my experience as an executive and in the research on organizational trust and moral philosophy. As a case researcher, I... View Details

    Keywords: Power; Globalization; Leadership; Corporate Culture; Future Of Work; Innovation; Human Resources; Technology Strategy; Automation; Stakeholder Engagement; Employee Attitude; Customer Behavior; Shareholder Value; Government And Business; Impact Investing; Corporate Accountability; Corporate Change And Sustainability; Asia; Europe; South America; Middle East; North And Central America; Trust; Asia; Europe; South America; Middle East; North and Central America
    • Article

    Megastudies Improve the Impact of Applied Behavioural Science

    By: Katherine L. Milkman, Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Pepi Pandiloski, Yeji Park, Aneesh Rai, Max Bazerman, John Beshears, Lauri Bonacorsi, Colin Camerer, Edward Chang, Gretchen Chapman, Robert Cialdini, Hengchen Dai, Lauren Eskreis-Winkler, Ayelet Fishbach, James J. Gross, Samantha Horn, Alexa Hubbard, Steven J. Jones, Dean Karlan, Tim Kautz, Erika Kirgios, Joowon Klusowski, Ariella Kristal, Rahul Ladhania, Jens Ludwig, George Loewenstein, Barbara Mellers, Sendhil Mullainathan, Silvia Saccardo, Jann Spiess, Gaurav Suri, Joachim H. Talloen, Jamie Taxer, Yaacov Trope, Lyle Ungar, Kevin G. Volpp, Ashley V. Whillans, Jonathan Zinman and Angela L. Duckworth
    Policy-makers are increasingly turning to behavioural science for insights about how to improve citizens’ decisions and outcomes. Typically, different scientists test different intervention ideas in different samples using different outcomes over different time... View Details
    Keywords: Policy Making; Behavioral Science; Behavior; Change; Decision Making; Policy
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    Milkman, Katherine L., Dena Gromet, Hung Ho, Joseph S. Kay, Timothy W. Lee, Pepi Pandiloski, Yeji Park, Aneesh Rai, Max Bazerman, John Beshears, Lauri Bonacorsi, Colin Camerer, Edward Chang, Gretchen Chapman, Robert Cialdini, Hengchen Dai, Lauren Eskreis-Winkler, Ayelet Fishbach, James J. Gross, Samantha Horn, Alexa Hubbard, Steven J. Jones, Dean Karlan, Tim Kautz, Erika Kirgios, Joowon Klusowski, Ariella Kristal, Rahul Ladhania, Jens Ludwig, George Loewenstein, Barbara Mellers, Sendhil Mullainathan, Silvia Saccardo, Jann Spiess, Gaurav Suri, Joachim H. Talloen, Jamie Taxer, Yaacov Trope, Lyle Ungar, Kevin G. Volpp, Ashley V. Whillans, Jonathan Zinman, and Angela L. Duckworth. "Megastudies Improve the Impact of Applied Behavioural Science." Nature 600, no. 7889 (December 16, 2021): 478–483.
    • December 2016 (Revised October 2018)
    • Case

    U.S. Digital Service

    By: Mitchell Weiss, Nick Sinai and Michael Norris
    Mikey Dickerson and Haley Van Dyck found themselves far from home and far from certain about where to take the U.S. Digital Service (USDS) next. In the summer of 2015, they had landed in London to meet with Mike Bracken, director of the United Kingdom’s Government... View Details
    Keywords: Public Entrepreneurship; Haley Van Dyck; Mikey Dickerson; United States Digital Service; Digital Services; Innovation Teams; Scaling Innovation; 18F; Presidential Innovation Fellows; Government Digital Service; Mike Bracken; Innovation Fellowships; Entrepreneurship; Government Administration; Innovation and Management; United States; United Kingdom
    Citation
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    Related
    Weiss, Mitchell, Nick Sinai, and Michael Norris. "U.S. Digital Service." Harvard Business School Case 817-032, December 2016. (Revised October 2018.)
    • 2014
    • Working Paper

    The Contract Year Phenomenon in the Corner Office: An Analysis of Firm Behavior During CEO Contract Renewals

    By: Ping Liu and Yuhai Xuan
    This paper investigates how executive employment contracts influence corporate financial policies during the final year of the contract term, using a new, hand-collected data set of CEO employment agreements. On the one hand, the impending expiration of fixed-term... View Details
    Keywords: Management Style; Contracts; Behavior; Employment
    Citation
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    Liu, Ping, and Yuhai Xuan. "The Contract Year Phenomenon in the Corner Office: An Analysis of Firm Behavior During CEO Contract Renewals." Working Paper, April 2014.
    • 11 Mar 2015
    • HBS Seminar

    Ernest Wilson, University of Southern California, Annenberg School

      Amy W. Schulman

      Amy W. Schulman joined Harvard Business School’s Faculty as a Senior Lecturer in July 2014.

      In addition to her responsibilities at Harvard, Ms. Schulman is a managing partner at Polaris Partners, who focuses on investing in healthcare... View Details

      • Profile

      Dusty Register

      wanted an in-person MBA experience which has (for the most part) come to fruition this year! Coming to HBS is like Jumping off a cliff into an ice-cold creek. First, it took a leap of faith for both me and my wife to leave established... View Details
      Keywords: CPG
      • 22 Apr 2022
      • Research & Ideas

      Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

      if restricting background checks might backfire, especially if employers resort to racial stereotypes to guess who might have a criminal record—and avoid hiring those people. So the researchers conducted field experiments involving the... View Details
      Keywords: by Jay Fitzgerald
      • 14 Sep 2018
      • Blog Post

      10 Things I Learned During My First Month in the MS/MBA: Engineering Sciences Program

      and data science. We even have a political-science-major-turned-software-engineer who learned to code at Dev Bootcamp.  2. There’s a wide range of industry experience I also expected everyone to come from a big tech company. While there’s... View Details
      • Web

      Research & Development, Project Code SX-70 - Edwin H. Land & Polaroid | Harvard Business School

      simple techniques. . . . Land would talk to the laboratory people several times a day and look at what had happened and then suggest some new experiments to do and of course the technicians would also have their own ideas." 52 In an early... View Details
      • 16 Dec 2022
      • Research & Ideas

      Why Technology Alone Can't Solve AI's Bias Problem

      efficacy of algorithms, the researchers set up an online experiment with more than 1,000 participants who were told to imagine they were employers hiring on TaskRabbit for one of three jobs—shoppers, event staffers, or moving workers. The... View Details
      Keywords: by Michael Blanding; Technology
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