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  • All HBS Web  (10,665)
    • People  (64)
    • News  (2,505)
    • Research  (4,557)
    • Events  (27)
    • Multimedia  (94)
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  • 16 Aug 2010
  • Lessons from the Classroom

HBS Introduces Marketing Analysis Tools for Managers

decisions? A: Calculating CLV allows managers to identify opportunities for growing the value of their customer portfolio. CLV can guide segmentation and targeting analysis to decide which customer segments... View Details
Keywords: by Sarah Jane Gilbert
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

severe, a company shouldn’t be afraid to fire the worker. Leaders can’t worry too much about whether that worker might sue for wrongful termination. “Fear of lawsuits is not an excuse for not taking action,” Goldberg says. And when an... View Details
Keywords: by Dina Gerdeman
  • 03 Dec 2001
  • What Do You Think?

What Happens When the Sumo Master Learns Judo?

is happening is business as usual. Microsoft is facing a race with time and the markets to re-deploy monopoly profits from a waning desktop opportunity in order to become more competitive with sumos in other parts View Details
Keywords: by James Heskett
  • 15 Sep 2011
  • Research & Ideas

High Ambition Leadership

underdeveloped.) Nokia's CEO knew, however, that the passion and capabilities of the company lay in its cell phone business, and that there was a unique market opportunity to transform [cell phones] from an... View Details
Keywords: by Martha Lagace
  • 03 Mar 2003
  • What Do You Think?

Are Conditions Right for the Next Accounting Scandal?

to arise periodically in the future than it did in the past? Does it suggest an opportunity for a would-be fifth or sixth entrant to the global elite of accounting firms? Will such an organization, probably... View Details
Keywords: by James Heskett; Accounting; Financial Services
  • 16 Dec 2015
  • Research & Ideas

What Happens When Zambian Schoolgirls Receive Negotiation Training

a learned ability to capitalize when opportunities to communicate arose, as well as to discern when situations offered a chance for discussion. “Even though negotiation is taught around the world, there is limited research showing its... View Details
Keywords: Re: Kathleen L. McGinn
  • 12 Dec 2016
  • HBS Case

Business Lessons from Dwayne 'The Rock' Johnson

There is a theme to Dwayne Johnson’s life, and that theme is never settling. Johnson vividly remembers a moment in the mid-90s when he was being driven back home to Tampa, Florida, by his father after getting cut from a Canadian Football League team, his dreams View Details
Keywords: Re: Anita Elberse; Motion Pictures & Video; Entertainment & Recreation
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • 17 Dec 2001
  • Research & Ideas

Becoming the Next Real Estate Mogul

Potential real estate moguls at the 2001 Harvard Business School Entrepreneurship Conference received an earful about profiting in a down market, creating value where there is none, and the addiction of playing in a deal-driven industry.... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 30 Mar 2015
  • Research & Ideas

Managing the Family Business: Preparing to Sell

On important occasions, we gather for family portraits. If you were to take a picture of your family business today, what would it show? Family businesses represent the aspirations, achievements, and struggles View Details
Keywords: by Jonathan Pellegrin; Food & Beverage; Retail
  • 29 May 2001
  • Research & Ideas

How Technological Disruption Changes Everything

HBS Professor Clayton Christensen sees disruptive innovation as a threat to everything from Microsoft to Japan—and even to a certain prominent business school. But through that disruption comes improved quality of life—and major View Details
Keywords: by Sean Silverthorne; Health
  • 02 Feb 2004
  • Research & Ideas

Where Does Apple Go From Here?

Apple Computer knows how to make headlines. The company is celebrating the 20th anniversary of the Macintosh and is enjoying the fruits of its launch into the digital entertainment business. In its December... View Details
Keywords: by Sean Silverthorne
  • 18 May 2021
  • Book

Launching a Career in the COVID Economy? Here Are 5 Tips.

Right, a new book by HBS research associate Gorick Ng. Educated during the grip of the COVID-19 pandemic, the class of 2021 concludes an unusual academic experience only to face an unsteady global economy.... View Details
Keywords: by Carolyn DiPaolo
  • 05 Nov 2024
  • Research & Ideas

AI Can Help Leaders Communicate, But Can't Make Employees Listen

the CEOs of Hershey, General Motors, Nvidia, and Amazon during earnings conference calls against AI-generated responses to the same questions: Hershey CEO: “We’ve continued to invest in capacity in brands and businesses across the... View Details
Keywords: by Ben Rand; Information Technology; Technology
  • 25 Aug 2022
  • Research & Ideas

It’s All in a Name: Reputable Investors Help Startups Shine

suppliers, Bernstein speculates. More broadly, “It begs the question: If you have the opportunity to raise money from more reputable investors, would you be willing to agree to lower valuations in order to be affiliated with reputable... View Details
Keywords: by Rachel Layne
  • 12 Oct 1999
  • Research & Ideas

Paid for Success: Options for Compensating CEOs

new options; these offer another opportunity to reach the pot of gold and even recoup previous losses. "The upshot of this approach," says Hall, "is that CEOs... View Details
Keywords: by Judith A. Ross
  • 02 Apr 2010
  • What Do You Think?

Why Are Fewer and Fewer U.S. Employees Satisfied With Their Jobs?

for low job satisfaction among those surveyed in The Conference Board survey. More than half, Nanninga reports, said "there were no career advancement opportunities in their current roles," but "81 percent View Details
Keywords: by Jim Heskett
  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

for blocking hackers and preventing online invasion. There is a trend to invest in application and infrastructure hardware, said John G. Simon, a partner at General Catalyst. An opportunity exists, he said, for add-ons and plug-ins that... View Details
Keywords: by Wendy Guild & Martha Lagace; Financial Services; Technology; Communications; Telecommunications
  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

spoken with and advised a steady stream of young, middle-, and later-stage professionals who excelled for a period but then began to struggle professionally and to experience doubt about what they wanted. In the early stages View Details
  • 30 May 2005
  • Research & Ideas

Germany’s Pioneering Corporate Managers

to react to new problems or take advantage of new opportunities and make themselves heard. Delegate but supervise. Q: As you point out, it is not well understood that today's multidepartmental organizational... View Details
Keywords: by Sean Silverthorne
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