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  • All HBS Web  (8,756)
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  • 31 Jul 2015
  • Research & Ideas

The Faculty Reader: Who is Reading What This Summer?

Lovett, Bohlen, and Kennan. They had similar educational backgrounds (Groton, Harvard, Yale, Princeton). Four had successful private sector careers as well as extensive public service. They shaped the post-WWII international scene while... View Details
Keywords: by Carmen Nobel; Information; Publishing
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

words, you also need a management plan for your customers. To return to our manufacturing metaphor, the special challenge of service delivery is that your customers routinely wander onto the shop floor-unannounced-and tinker with the assembly line. And yet View Details
Keywords: by Deborah Blagg; Service
  • 23 Feb 2011
  • First Look

First Look: Feb. 23

as a turnaround expert, starting with its own portfolio. Iris must consider the advantages and drawbacks of each position and how each will help her achieve her personal goals. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810073-PDF-ENG Founder-CEO View Details
Keywords: Sean Silverthorne
  • 03 Aug 2010
  • First Look

First Look: August 3

proprietary technology, athenaNet, to a new business, athenaHealth, that would help physicians manage their practice, billing, and revenue cycles and maintain electronic patient records more efficiently and cost effectively using the service delivered via the Internet.... View Details
Keywords: Martha Lagace
  • 26 Jan 2010
  • First Look

First Look: Jan. 26

706-714 Abstract Background: The increased focus on quality and efficiency improvement within academic surgery has met with variable success among plastic surgeons. Traditional surgical performance metrics, such as morbidity and... View Details
Keywords: Martha Lagace
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

department stores and a new hypermarket—Nagesh was proud of the way the company had taken retail from its roots in simple transactions to a complete "experience" defined by the luxurious ambiance, food, events and educated staff in SSG's retail outlets... View Details
Keywords: Martha Lagace
  • 14 Jul 2008
  • Research & Ideas

HBS Cases: Reforming New Orleans Schools After Katrina

struggling. A new superintendent who is well-known and respected in education reform circles arrived this [past] school year. He asked Sarah and Matt to expand their strategy to assist him in building the success of traditional schools as... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 29 May 2018
  • First Look

New Research and Ideas, May 29, 2018

set to become the highest grossing film ever in the U.S. and earn over $2 billion worldwide. Frozen had just surpassed $1 billion in box office to become Disney animation’s biggest success ever. In live action movies, Disney franchises,... View Details
Keywords: Dina Gerdeman
  • 22 Mar 2016
  • First Look

March 22, 2016

https://cb.hbsp.harvard.edu/cbmp/product/916044-PDF-ENG Harvard Business School Case 816-003 Jibo: A Social Robot for the Home In January 2015, Jibo Inc. had completed a raise of $25.3 million in Series A financing after a successful 2014... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

three-part interview with Harvard Business School Marketing professors Rajiv Lal and José B. Alvarez, they discuss who is winning this revolution and which brands appear to be losing ground. Sean Silverthorne: Among the retailers you have found to be most View Details
Keywords: by Sean Silverthorne; Retail
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

portable, but with inferior performance characteristics, the Montague folding bicycle has the look, feel, and performance of a standard bicycle. However, while the firm has experienced notable success since its founding, it has yet to... View Details
Keywords: Martha Lagace
  • 01 Feb 2011
  • First Look

First Look: Feb. 1

Administration after World War II. This episode illustrates the increasingly successful claims of social scientists, backed by philanthropic foundations, on business education and the growing appeal of "scientific" approaches to... View Details
  • 03 Mar 2009
  • First Look

First Look: March 3, 2009

Lehman Brothers Harvard Business School Case 409-042 Explores how two senior Wall St. executives created a successful commercial opportunity for Lehman Brothers that focused on building relationships with minority- and women-owned... View Details
Keywords: Martha Lagace
  • 13 Mar 2018
  • First Look

March 13, 2018

mixed effectiveness, as people who deliver backhanded compliments erroneously believe that they will both convey high status and elicit liking (Studies 2a-2b), but recipients and third-party evaluators grant them neither (Studies 3a-3b); however, backhanded compliments... View Details
Keywords: Sean Silverthorne
  • 19 Oct 2015
  • Research & Ideas

Business Research that Makes for Smarter Public Policy

governments had tried to address them. So a congressional panel overlooking the Troubled Asset Relief Program (TARP) called him to report on what successful regulatory reform might look like. “Responding to this request, I took a close... View Details
Keywords: by Michael Blanding
  • 13 Nov 2012
  • First Look

First Look: November 13

ignores the implications of past successes when valuing future innovation. We show that two firms that invest the exact same in research and development (R&D) can have quite divergent, but predictably divergent, future paths. Our... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2007
  • First Look

First Look: August 7, 2007

orientation from marketing. The model has been used to analyze firm performance in business-to-business markets in a number of countries in the industrial and the industrializing worlds. In general, successful firms are found to be... View Details
Keywords: Martha Lagace
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

open platforms and then provide a brief history of open digital platforms. I go on to argue that the success of open platforms in competition with vertically integrated firms gave rise to the “vertical-to-horizontal” transition in the... View Details
Keywords: Dina Gerdeman
  • 08 Dec 2015
  • First Look

December 8, 2015

1970s–1990s era such as Hanson and BTR were also quite financially successful forms of business enterprise. The demise of many of them appears to owe at least as much to management fads as to serious financial underperformance. Download... View Details
Keywords: Sean Silverthorne
  • 24 Jun 2014
  • First Look

First Look: June 24

Pfizer, as well as nonprofits and international government agencies, the authors show how successful leaders of innovation don't create a vision and try to make innovation happen themselves. Rather, they create and sustain a culture where... View Details
Keywords: Sean Silverthorne
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