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  • All HBS Web  (7,894)
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    • News  (1,598)
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    • Events  (29)
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  • 06 Sep 2005
  • Research & Ideas

When Product Variety Backfires

Gourville discusses the cause of "variety backfire" and gives practical advice to avoid it. Poping Lin: Traditionally, companies have followed the "more is better" route when offering... View Details
Keywords: by Poping Lin; Consumer Products
  • 08 Jul 2002
  • What Do You Think?

Have We Carried the Concept of Alignment Too Far?

Summing Up Don't throw out alignment while fighting greed and ignorance in corporate governance Respondents to this month's column have spoken: The cause of investor mistrust of management is not the concept... View Details
Keywords: by James Heskett
  • 26 May 2003
  • Research & Ideas

Corporate Transparency Improves For Foreign Firms in U.S. Markets

Are international firms that interact with U.S. capital, labor, and product markets more likely to be more transparent than companies without those interactions? In this e-mail interview, HBS Suraj Srinivasan delves into a recent working... View Details
Keywords: by Cynthia Churchwell
  • 01 Feb 2000
  • Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

managers put into practice in the late 1980s and 1990s. Most recently, we have tried to develop a holistic view of how performance measurement View Details
Keywords: Re: Robert Simons
  • 20 Aug 2001
  • Research & Ideas

Making an Ally of Uncle Sam

influence them. More specifically, this approach steers attention away from the political processes whereby administrative policies are formed and implemented . . . . These difficulties are compounded by the... View Details
Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar
  • 07 Jun 2004
  • Research & Ideas

The Competition of Countries

involved in a large-scale field study of best practice in environmental management. Having just completed a case text on competing countries, Vietor discusses globalization and national development... View Details
Keywords: by Cynthia Churchwell
  • 03 Mar 2014
  • HBS Case

Decommoditizing the Canned Tomato

the mid-1990s had slowed. Most of the management team were from the same area, were around the same age, and had been hired around the same time. Polpa, still a favorite among foodservice companies, was... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

'leadership'." Today's leadership heroes, however, stimulated debate about just what constitutes leadership. It is an important discussion, as several pointed out. Paul Stavrand put it this way: " we need to be concerned about the outcomes of business View Details
Keywords: by James Heskett; Service
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

model? A: Employers that currently provide insurance benefits advocate consumer-driven health care because it cannot be worse than the present managed care system, whose costs escalate at double-digit [rates] while quality concerns View Details
Keywords: by Martha Lagace
  • 29 Dec 2019
  • Research & Ideas

Read Our Most Popular Research Stories of 2019

Our most popular stories are those that help readers become better managers and outstanding leaders. Here are our most-read stories and faculty research papers in 2019. Tell us... View Details
Keywords: by Sean Silverthorne
  • 16 Jul 2012
  • Research & Ideas

Book Excerpt: ‘The Strategist’

tightly linked, have grown apart. Now specialists help managers analyze their industries and position their businesses for competitive advantage, and strategy has become... View Details
Keywords: by Cynthia A. Montgomery
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

was U.S.-owned, it had a history of stable lifetime employment and a union that enjoyed close relations with management. However, when the plant's first U.S. manager instigated downsizing to enhance... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 11 Dec 2006
  • Research & Ideas

Fixing Price Tag Confusion

partition the price in the hope that consumers will be fooled and overlook small fees altogether can only backfire. Previous work, in contrast, focused on the mistakes that people make when processing... View Details
Keywords: by Sean Silverthorne; Retail
  • 10 Sep 2001
  • Research & Ideas

The Negotiator’s Secret: More Than Merely Effective

untrustworthiness, miscommunication, bad timing, revealing too much or too little, a poorly designed agenda, sequencing mistakes, negotiating with the wrong person on the other side, personalizing issues, and so on. Even if you View Details
Keywords: by James K. Sebenius
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

slow, customers can become disgruntled from not being able to find enough agents. Lesson 4: Make customer registration easy Lal believes customers must quickly grasp the benefits and the sign-up process must... View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 12 Jan 2015
  • Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

because of what they did, but because of what they are? That's the question that intrigued Jonas Heese, who recently joined Harvard Business School as an assistant professor in the Accounting and Management... View Details
Keywords: by Michael Blanding
  • 12 Oct 1999
  • Research & Ideas

The Creativity Maze

have a different approach to the maze. She might actually find the process of wandering around the different paths — the challenge and exploration itself — fun and intriguing.... View Details
Keywords: by Teresa Amabile
  • 11 Sep 2019
  • Research & Ideas

Germany May Have the Answer for Reducing Drug Prices

cover 90 percent of patients, jointly negotiate drug prices with manufacturers. In America's more fragmented and secretive system, pharmacy benefit managers act as mediators during many price negotiations.... View Details
Keywords: by Danielle Kost; Health
  • 07 Apr 2011
  • What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

argues for the "public's right to know," but suggests two other questions in assessing the need for a takeover: "What's the cause of the problem? And what are the public interests at stake?" Gerald Nanninga suggests... View Details
Keywords: by Jim Heskett; Energy; Utilities
  • 02 Oct 2000
  • What Do You Think?

What Lies Beyond NAFTA?

of the Mexican labor force. In the words of Alejandro Jaime, "American society needs Mexico and vice versa." Nor was there any argument that illegal immigration into the U.S. from Mexico is a dehumanizing View Details
Keywords: by James Heskett
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