Publications

02 Nov 2022
News

Strong Finish

heard that classmate and former beauty industry executive Alicia Sontag (MBA 2001) was starting a growth equity fund focused on brands like hers, with an all-female leadership team, she was intrigued. “They knew the industry so well,”... View Details

June 2003
Case

In-N-Out Burger

By: Youngme E. Moon, Lucy Cummings, Sonali Sampat, Sam Thakarar and Kerry Herman

In-N-Out Burger is a fast-food chain with 171 company-owned locations in three states--California, Nevada, and Arizona. It has an extremely hardcore customer base and the company appears to be in good financial health. The primary issue in this case concerns expansion:... View Details

Keywords: Customer Relationship Management; Profit; Leadership Development; Brands and Branding; Product Marketing; Distribution; Expansion; Food and Beverage Industry; Arizona; California; Nevada

04 Apr 2022
What Do You Think?

As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding 'Don’t Say Gay'?

(Unsplash/Brian McGowan) Early in 2022, Bob Chapek, CEO of The Walt Disney Company—one of Florida’s largest employers with roughly 80,000 employees—and taxpayers, had reason to be satisfied with the company’s performance, having just logged one of the most successful... View Details

Keywords: by James Heskett

30 Nov 2023
Blog Post

College Students, Take a Sneak Peek at the HBS MBA

of grad school and want to learn more about an MBA. What can I expect during the event? Peek attendees are given the ability to participate in a case method session with HBS faculty, a leadership discussion, an HBS Career and Professional... View Details

18 Dec 2019
Book

6 Skills That Wise Companies Harness for World-Changing Innovation

and broaden their leadership and purpose beyond traditional business borders. Takeuchi uses Honda’s founder as an example to explain how each practice can be applied toward the goal of continuous innovation. 1. Learn to judge goodness,... View Details

Keywords: by Kristen Senz

December 2015 (Revised April 2019)
Case

Chicken Republic

By: Jose Alvarez and Natalie Kindred

Deji Akinyanju, founder of Nigerian fast-food chain Chicken Republic, and Ayo Oduntan, founder of an integrated Nigerian poultry operation (Amo Byng Group), are among a growing cadre of skilled food-industry entrepreneurs for whom the opportunities to serve the... View Details

Web

Working Groups Update | About

broadening learning, and leadership and policies. The team will host focus groups and one-on-one conversations to hear observations, concerns, and recommendations with the goal of creating and implementing action steps for HBS.... View Details

October 2023
Case

Leading Transformation at IHCL

By: Krishna G. Palepu, V.G. Narayanan and Malini Sen

In November 2017, Puneet Chhatwal, took charge as MD and CEO of IHCL, popularly referred to as the Taj Hotels. Despite being India’s largest hospitality company by market capitalization and respected for its values and service, IHCL had made losses for the last seven... View Details

Keywords: Turn Around Management; Hospitality Industry; Brand Management; Financial Strategy; Business Model; Restructuring; Asset Management; Leadership Style; Crisis Management; Brands and Branding; Product Positioning; Segmentation; Asia; India

01 Jun 2023
News

Cultivating Prosperity in Afghanistan

partners, especially the women serving in leadership positions. “We’re all working together towards a common goal.” As the founders note on the company’s website, they see “spice as a force for good,” which, Jung explains, aligns with an... View Details

Keywords: Jennifer Gillespie

1999
Book

John Kotter on What Leaders Really Do

By: J. P. Kotter

Keywords: Leadership

Find at Harvard

03 Nov 2023
News

Global Networking Night; Sweden Club Holds Climate Forum

Clubs News Clubs News Global Networking Night 2023 Another successful Global Networking Night (GNN) is in the books, after alumni around the world held nearly 60 separate events on October 25. The annual GNN features alumni gatherings—some in person, some... View Details

Keywords: Margie Kelley

01 Sep 2023
News

History Matters

The stunning collapse of three high-profile banks in recent months—Silicon Valley Bank, Signature Bank, and First Republic Bank—churned up a host of headlines and fears: Are these signs of major instability? The first dominos to fall? In the second edition of their... View Details

Keywords: Jen McFarland Flint; Publishing Industries (except Internet); Information

Web

Actions Organizations Can Take to Communicate Their Commitment to Diversity, Equity, Inclusion, and Belonging - Recruiting

05 Feb 2025 Leadership with Purpose: Redefining Success and Impact with Satpal Singh (SELP—India 4, 2019) 29 Jan 2025 Finding Professional Purpose: Building an Impactful Career that Reflects your Values with Lisa Tanzer (MBA 1993) Lisa... View Details

Article

The Impact of the 'Open' Workspace on Human Collaboration

By: Ethan Bernstein and Stephen Turban

Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on... View Details