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Show Results For
- All HBS Web
(11,666)
- People (96)
- News (4,333)
- Research (4,079)
- Events (80)
- Multimedia (275)
- Faculty Publications (2,565)
- 27 May 2015
- Blog Post
What is an HBS Section?
backgrounds: section mates with in-depth finance experience from investment banking and private equity, with marketing expertise from CPG, who have successfully started and sold companies, who have served in the Navy and who are from the... View Details
- Web
Terrill L. Drake | About
faculty, staff, and students, as well as with alumni and other constituents across HBS and beyond. He works closely with the School’s leadership on strategic planning, programming, training, curriculum development, and recruiting and hiring. Terrill brings over two... View Details
- 18 Feb 2020
- Blog Post
A Vision of Love@HBS in 2020
sharing one of the most formative experiences of our lives together as Stanford undergrads. Never could we have imagined getting married one week after graduation. Never could we have imagined being blessed with travel opportunities from... View Details
- 20 Nov 2023
Q&A with Current Students
Join this event to connect directly with current HBS students. During this event, current students will speak about their HBS experience as well as answer your questions. This session will be primarily Q&A-based so please come ready with... View Details
- 06 Aug 2021
- Book
Steve Jobs and the Rise of the Celebrity CEO
to watch one’s back. Amelio was an able technologist. He held a PhD in physics from Georgia Tech. He had extensive experience in the semiconductor industry and deeper knowledge of technology than Steve. He might have been a successful CEO... View Details
Keywords: by Dina Gerdeman
- 08 Feb 2021
- News
How to Make the World Better, Not Perfect
- 13 Jun 2019
- Blog Post
Expanding My Worldview Through FIELD Global Immersion
companies to expand their brands. FGI teaches you how to grab a blank sheet of paper and innovate in the globally competitive 21st century economy. You will exercise your leadership skills and 200+ cases of classroom experience in a... View Details
- 03 Sep 2013
- Working Paper Summaries
How the Zebra Got Its Stripes: Imprinting of Individuals and Hybrid Social Ventures
Keywords: by Matthew Lee & Julie Battilana
- May 2024 (Revised May 2024)
- Case
Market by Met Council: Revolutionizing Food Pantries in the Digital Age
By: Elisabeth Paulson and Michael W. Toffel
In fall 2023, the Food Program of Met Council—America’s largest Jewish charity dedicated to fighting poverty—completed the rollout of the newest version of its digital pantry platform to twelve food pantries in the Met Council food pantry network. The digital... View Details
Keywords: Customer Focus and Relationships; Digital Transformation; Nonprofit Organizations; Service Operations; Human Needs
Paulson, Elisabeth, and Michael W. Toffel. "Market by Met Council: Revolutionizing Food Pantries in the Digital Age." Harvard Business School Case 624-060, May 2024. (Revised May 2024.)
- March 2023
- Supplement
Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (B)
By: Linda A. Hill and Emily Tedards
In 2018, Ana Owczarzak was appointed to lead Google Ads' new innovation and accelerator team - the Sales Acceleration and Innovation Labs (SAIL). The purpose of SAIL was to offer testing and incubation services for individuals within Google Ads who were developing new... View Details
Keywords: Innovation Leadership; Organizational Culture; Technology Industry; Information Technology Industry; Advertising Industry; United States
Hill, Linda A., and Emily Tedards. "Innovation at Google Ads: The Sales Acceleration and Innovation Labs (SAIL) (B)." Harvard Business School Supplement 423-077, March 2023.
- 2021
- Working Paper
Does Observability Amplify Sensitivity to Moral Frames? Evaluating a Reputation-Based Account of Moral Preferences
By: Valerio Capraro, Jillian J. Jordan and Ben Tappin
A growing body of work suggests that people are sensitive to moral framing in economic games involving prosociality, suggesting that people hold moral preferences for doing the “right thing”. What gives rise to these preferences? Here, we evaluate the explanatory power... View Details
Keywords: Moral Preferences; Moral Frames; Observability; Trustworthiness; Trust Game; Trade-off Game; Moral Sensibility; Reputation; Behavior; Trust
Capraro, Valerio, Jillian J. Jordan, and Ben Tappin. "Does Observability Amplify Sensitivity to Moral Frames? Evaluating a Reputation-Based Account of Moral Preferences." Working Paper, January 2021.
- July 2019
- Article
'Forward Flow': A New Measure to Quantify Free Thought and Predict Creativity
By: Kurt Gray, Stephen Anderson, Eric Evan Chen, John Michael Kelly, Michael S. Christian, John Patrick, Laura Huang, Yoed N. Kenett and Kevin Lewis
When the human mind is free to roam, its subjective experience is characterized by a continuously evolving stream of thought. Although there is a technique that captures people’s streams of free thought—free association—its utility for scientific research is undermined... View Details
Gray, Kurt, Stephen Anderson, Eric Evan Chen, John Michael Kelly, Michael S. Christian, John Patrick, Laura Huang, Yoed N. Kenett, and Kevin Lewis. "'Forward Flow': A New Measure to Quantify Free Thought and Predict Creativity." American Psychologist 74, no. 5 (July 2019): 539–554.
- 2018
- Working Paper
Business, Governments and Political Risk in South Asia and Latin America since 1970
By: Geoffrey Jones and Rachael Comunale
This working paper provides a new perspective on how businesses have responded to political risk in South Asia and Latin America over the last half century. The existing business history literature on political risk is focused on the experiences of Western... View Details
Keywords: Business and Government Relations; Risk Management; Government and Politics; Business History; South Asia; Latin America
Jones, Geoffrey, and Rachael Comunale. "Business, Governments and Political Risk in South Asia and Latin America since 1970." Harvard Business School Working Paper, No. 18-102, May 2018.
- 27 Mar 2025
- HBS Seminar
John Horton, MIT Sloan
- 01 Jun 1998
- News
Simmons Family Endows Professorship
siblings cited a deep regard for the School and a desire to pay tribute to their parents. "We wanted to give back to an institution that means a lot to us," says Harris H. Simmons (MBA '80), who succeeded his father as president of Zions Bancorporation in 1986. "Our... View Details
- 13 Jun 2014
- Working Paper Summaries
Handshaking Promotes Cooperative Dealmaking
- 07 Aug 2012
- Working Paper Summaries
When Supply-Chain Disruptions Matter
Keywords: by William Schmidt & Ananth Raman
- 26 Jan 2011
- Working Paper Summaries
Conveniently Upset: Avoiding Altruism by Distorting Beliefs about Others
- March 2025 (Revised April 2025)
- Case
Perplexity: Redefining Search
By: Suraj Srinivasan, Michelle Hu, Sriraghav Srinivasan and Radhika Kak
By early 2025, Perplexity had rapidly evolved from a modest startup into a popular "answer engine" valued at $9 billion. The company had boldly positioned itself as the disruptor to Google aiming to redefine search for the AI age. Through novel AI... View Details
Keywords: AI and Machine Learning; Venture Capital; Innovation Leadership; Technological Innovation; Internet and the Web; Business Startups; Competitive Strategy; Business Model; Technology Industry; United States
Srinivasan, Suraj, Michelle Hu, Sriraghav Srinivasan, and Radhika Kak. "Perplexity: Redefining Search." Harvard Business School Case 125-093, March 2025. (Revised April 2025.)
- Forthcoming
- Article
Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact
By: Michelle A. Kinch and Ryan W. Buell
Prior research in social psychology has shown that when people feel anxious, they seek advice from others. However, companies that operate in high-anxiety settings (like financial services, health care, and education) are increasingly deploying self-service... View Details
Keywords: Anxiety; Self-service; Empirical Operations; Behavioral Operations; Communication Technology; Behavior; Customer Focus and Relationships; Trust; Satisfaction; Financial Services Industry
Kinch, Michelle A., and Ryan W. Buell. "Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact." Management Science (forthcoming). (Pre-published online March 31, 2025.)