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  • 09 Sep 2009
  • First Look

First Look: September 9

  Working PapersOperational Failures and Problem Solving: An Empirical Study of Incident Reporting Authors:Julia Adler-Milstein, Sara J. Singer, and Michael W. Toffel Abstract Operational failures occur in all industries with consequences... View Details
Keywords: Martha Lagace
  • Blog

What's the Right Fit for You–An In-Person or Virtual Program?

including human resources, internal audit, corporate governance, new business development, and investments and credit control. I am now responsible for digital strategy and new business development and part View Details
  • 09 Aug 2024
  • Blog Post

Addressing Inequities in Education: Social Enterprise Summer Fellow Amal Tariq (MBA 2025)

The HBS Summer Fellows Program enables students to apply their classroom training as they explore career opportunities in roles or regions where compensation is generally lower than the traditional MBA level. This summer, we are connecting with some View Details
  • 20 Sep 2004
  • Research & Ideas

How Consumers Value Global Brands

that people associate with global brands. Then we surveyed 1,800 people in twelve nations to measure the relative importance of those dimensions when consumers buy products. A detailed analysis revealed that consumers all over the world... View Details
Keywords: by Douglas B. Holt, John A. Quelch & Earl L. Taylor
  • 25 Aug 2015
  • First Look

First Look Tuesday

often. However, we find that both individual's own experience and others' experience alter their responses in predictable ways. Moreover, although individual and other experience act as substitutes prior to negative news, the two types... View Details
  • 03 Mar 2023
  • Blog Post

Celebrating Socioeconomic Diversity and Inclusion at HBS (Part 2)

despite having these same qualities, aren’t in school due to circumstances out of their control. I am grateful to represent my family and friends at HBS. I view it as my responsibility to imbibe learnings in... View Details
  • Mar 2012
  • Article

The Incentive Bubble

Awakening our monitors to their responsibilities and to the flaws of market-based compensation provides the best hope for correcting these imbalances and strengthening the U.S. economy for the challenges... View Details
  • 06 Dec 2011
  • First Look

First Look: Dec. 6

But the article also shows how individuals behave in concert because of the self-fueling trajectory in which response provokes response, in either positive or negative directions, in what are more popularly... View Details
Keywords: Sean Silverthorne
  • April 2024 (Revised October 2024)
  • Case

New Belgium Brewing and Climate Change

By: Michael W. Toffel, Kenneth P. Pucker and Michael Norris
In 2023, Colorado-based craft brewery New Belgium Brewing was considering how best to meet its emissions reduction targets. After decades of growth, the beermaker had grown to become one of the largest craft brewers in the U.S., and was purchased in 2019 by Japanese... View Details
Keywords: Beer; Carbon Accounting; Carbon Credits; Operation Management; Renewable Energy; Supply Chain; Environmental Sustainability; Climate Change; Corporate Social Responsibility and Impact; Environmental Accounting; Food and Beverage Industry; United States; Colorado
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  • 01 Mar 2021
  • Blog Post

Climate Finance SIP

responsibility but also where opportunities and returns will come in the future.” To learn more, read coverage of SIPs by Shona Simkin in her piece “SIPs in 2020” and watch Professor Vikram Gandhi’s video... View Details
  • 27 Feb 2018
  • First Look

First Look at New Research and Ideas, February 27, 2018

social-psychological studies of individual creative behavior. Little is known, however, about the everyday psychological experience and associated creative behavior in the life and work of ordinary... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

comment-letter reviews (CLs) on firms’ financial reporting. We exploit a major change in the SEC’s disclosure policy: in 2004, the SEC decided to make its CLs publicly available. Using a novel dataset of CLs, we analyze the capital-market... View Details
Keywords: Dina Gerdeman
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

Organizational Response to Environmental Demands: Opening the Black Box Authors:Magali A. Delmas and Michael W. Toffel Abstract This paper combines new and old institutionalism to explain enduring differences in organizational strategies.... View Details
Keywords: Martha Lagace
  • 11 Oct 2016
  • First Look

October 11, 2016

This strategic response is more pronounced for vendors whose stocks of patents are small and whose home markets have weak IP systems. Our study is the first to examine the relationship between heterogeneity... View Details
Keywords: Sean Silverthorne
  • November 2011
  • Article

How Great Companies Think Differently

By: Rosabeth Moss Kanter
Corporate leaders have long subscribed to the belief that the sole purpose of business is to make money. That narrow view, deeply embedded in the American capitalist system, molds the actions of most corporations, constraining them to focus on maximizing short-term... View Details
Keywords: Decision Choices and Conditions; Profit; Leadership; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Behavior; Social Issues; Competitive Advantage
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  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

misused to replace higher-paid Americans with entry-level workers from abroad, mainly India. Its use is largely confined to high-tech firms with substantial coding needs. That is the sense of responses to... View Details
Keywords: by James Heskett; Technology
  • November 2013
  • Case

GlaxoSmithKline in China (A)

By: John A. Quelch and Margaret L. Rodriguez
Four GlaxoSmithKline employees were accused of bribing Chinese health care workers to prescribe the company's drugs. The accusations brought to light the questionable incentive structures of the Chinese health care system and the pressure on companies to adhere to... View Details
Keywords: Public Health; Pharmaceuticals; China; Bribery; CSR; Hong Bao; Health Care; Drug; GlaxoSmithKline; GSK; Witty; Government; Marketing; Health; Health Care and Treatment; Corporate Social Responsibility and Impact; Corporate Strategy; Corporate Governance; Business and Government Relations; Ethics; Pharmaceutical Industry; China; United Kingdom; United States
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  • 03 Apr 2006
  • What Do You Think?

Has Globalization Reached Its Peak?

powerful as, and less responsible than, the countries in which they operated. Now the focus of interest seems to be different, if one believes the author of a book published... View Details
Keywords: by James Heskett
  • Profile

Monica Dodi

firm’s fiduciary responsibility to investors. Dodi’s past entrepreneurial experiences as cofounder of MTV Europe and CEO of AOL’s Entertainment Asylum keep her focused on the... View Details
Keywords: Venture Capital / Private Equity; Financial Services; Entertainment / Media
  • 09 Jul 2020
  • News

A Conversation with Sir Ronald Cohen on Impact Investing

Keywords: impact investing; social enterprise