Publications

18 Feb 2015
First Look

First Look: February 18

Performance enables future managers and business owners to attain the core skills they need to become integral members of their company's decision-making teams. This new program from established authors... View Details

Keywords: Sean Silverthorne

September 1998 (Revised July 1999)
Case

Costco Companies, Inc.

By: David E. Bell and Ann Leamon

Costco Companies, one of the major players in the wholesale club industry, has developed a new class of membership that offers discounted services--auto, health, and home insurance, business credit card processing, real estate services--in exchange for a higher annual... View Details

Keywords: Cost vs Benefits; Cost Management; Brands and Branding; Marketing Strategy; Supply and Industry; Service Delivery; Service Operations; Risk and Uncertainty; Retail Industry

TeachingInterests

Designing and Executing Corporate Revitalization

By: Ranjay Gulati

Given today's turbulent environment, business leaders are seeking a new path to success for their companies. But while many firms talk about transforming themselves around current trends such as digitization and remote work, most struggle when it comes to... View Details

25 Jun 2024
Research & Ideas

How Transparency Sped Innovation in a $13 Billion Wireless Sector

which a supplier could act independently of a buyer. Potential innovations were also achieved through a very specific mechanism: expansion of firms’ ability to do business with others. For instance, when a large Wi-Fi firm opened up, such... View Details

Keywords: by Jay Fitzgerald; Technology

October 2024
Supplement

Hakluyt: from Corporate Intelligence to Trusted Advisors (B)

By: Joseph B. Fuller and Lena Duchene

This case is a continuation of an earlier study chronicling Hakluyt & Company (Hakluyt)’s transformation from an obscure boutique to a global corporate advisory firm with an outsized reputation. In August 2024, the firm faced a pivotal moment as managing partner Varun... View Details

25 Feb 2002
Research & Ideas

The Country Effect: Does Location Matter?

important for any company doing business in multiple countries. While it is simplistic to suggest that there is no country effect at play in determining the success of companies—Deshpandé and Farley do not... View Details

Keywords: by Sean Silverthorne

07 Jul 2015
First Look

First Look: July 7, 2015

economies. But only a handful of companies have managed to do it successfully until now. In this article, an MIT engineering professor and a Tuck professor of management... View Details

Keywords: Sean Silverthorne

December 2019 (Revised July 2020)
Case

Ray White

By: Boris Groysberg and Tricia Gregg

Ray White is an Australian real estate business that has been owned and operated by the White family for four generations. The business has expanded and prospered. However, as the industry faces new challenges and opportunities, how should the White family respond?... View Details

Keywords: Crisis; COVID-19; Pandemic; Family Business; Entrepreneurship; Leadership; Disruption; Information Technology; Health Pandemics; Crisis Management; Real Estate Industry; Australia

28 Feb 2011
Research & Ideas

The Importance of ‘Don’t’ in Inducing Ethical Employee Behavior

the issue in a new research paper, "Bringing Ethics into Focus: How Regulatory Focus and Risk Preferences Influence (Un)ethical Behavior," in which they distinguish between two ways a company can encourage ethical conduct among... View Details

Keywords: by Carmen Nobel

20 Oct 2008
Research & Ideas

The Seven Things That Surprise New CEOs

By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business View Details

Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria

February 2006 (Revised September 2006)
Case

Tad O'Malley: June 2005

By: G. Felda Hardymon, Josh Lerner and Ann Leamon

Tad O'Malley, a new associate at Empire Investment Group, a top-tier leveraged buyout firm, must evaluate three different deals and recommend which should receive additional resources for further investigation. He must consider the specifics of each company and each... View Details

Keywords: Negotiation Deal; Resource Allocation; Private Equity; Projects; Management Analysis, Tools, and Techniques; Performance Evaluation; Leveraged Buyouts