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  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

Good venture capitalists are process literate: They have been through the game many times, they know where the traps are, and they know how to avoid them. They also have a strong set of relationships that they can bring to bear to help the entrepreneurial View Details
Keywords: by Susan Young
  • 29 Jan 2013
  • First Look

First Look: Jan. 29

of the CDC. Purchase this case:http://hbr.org/search/413064-PDF-ENG Predilytics Higgins, Robert F., and Annelena LobbHarvard Business School Case 813-023 The management team at Predilytics, a healthcare analytics firm, must decide whether... View Details
Keywords: Sean Silverthorne
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

to be more sustainable. IBM has put an enormous amount of time and energy behind its "A Smarter Planet" initiative. And Unilever's leadership team has announced publically that it plans to double the size of the company—a 40... View Details
Keywords: by Staff
  • 20 May 2008
  • First Look

First Look: May 20, 2008

Hong Kong to Wuxi, China to attend the first ever meeting of China Resources Microelectronic's (CRM) newly established Office of Strategy Management. The team had high hopes for this meeting as CRM was not only one of CRC's most... View Details
Keywords: Martha Lagace
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

Empowering Black Voters, Did a Landmark Law Stir White Angst? Why the Largest Minority Group Faces the Most Hate—and How to Push Back Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Image by HBSWK... View Details
Keywords: by Marco Tabellini
  • August 2021
  • Case

Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19

By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
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Mills, Karen G., Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez, and Gabriella Elanbeck. "Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19." Harvard Business School Case 322-031, August 2021.
  • 17 Jun 2014
  • First Look

First Look: June 17

Where Acros Dorados, an Argentina-based multinational, is facing new organizational challenges as it seeks to build on its recent turnaround and grow in Brazil and Mexico. Woods Staton and his management team have to make some hard... View Details
Keywords: Sean Silverthorne
  • 21 Jan 2014
  • First Look

First Look: January 21

address several key concerns. The president has extensive quantitative and qualitative data about the process to guide him as he and the senior team attempt to make improvements. Purchase this case: View Details
Keywords: Sean Silverthorne
  • 26 Mar 2013
  • First Look

First Look: March 26

manager who is the head of the new business segment. Used in combination, the cases explore these very different perspectives, the different levels of subject matter expertise brought to the table by each team member, and they highlight... View Details
Keywords: Sean Silverthorne
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

Back in 2001, I wanted to test some theoretical predictions about negotiations versus auctions. At the time I was co-course head for the first-year required course on Negotiation at HBS, so I designed an elaborate experiment that used all 900 first-year MBAs as my... View Details
Keywords: by Julia Hanna
  • 24 Jul 2006
  • Research & Ideas

How Kayak Users Built a New Industry

settings. They cried out for a theoretical explanation. So Eric von Hippel, Christoph Hienerth, and I teamed up to see if we could construct a theory to explain the phenomena. Q: Can you describe in general the pathways user innovations... View Details
Keywords: by Sean Silverthorne; Entertainment & Recreation
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

However, Wingspanbank's financial backing comes not from a venture fund or an IPO but from a surprising source: Bank One Corp., whose more than $250 billion in assets make it one of the country's top five banks. Led by a team from Bank... View Details
Keywords: by Susan Young
  • 16 Feb 2016
  • First Look

February 16, 2016

fitting the company's values. On the other hand, centralization can neglect the potential informational advantage a unit manager may have to determine the candidates' fit with the unit team and local environment where s/he will work. We... View Details
Keywords: Sean Silverthorne
  • 14 Nov 2007
  • First Look

First Look: November 14, 2007

sectors beyond the original bath soap category. The development causes the brand team to take a fresh look at the clichés of the beauty industry. The result is the controversial Real Beauty campaign. As the campaign unfolds, Unilever... View Details
Keywords: Martha Lagace
  • 12 Jun 2006
  • Research & Ideas

The Promise of Channel Stewardship

provider, an intermediary, or any other participant in the value chain to the customer. Within a company the stewardship function might reside with the CEO, a top manager, or a team of senior managers. Despite much talk of... View Details
Keywords: by V. Kasturi Rangan & Marie Bell; Consumer Products
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

misreported due to a series of failures to check manual accounting processes. The situation has been escalated to Vodafone’s audit committee, which expects Colao and his team to act drastically. In the second case, 7 million have been... View Details
Keywords: Dina Gerdeman
  • 04 Jan 2012
  • First Look

First Look: January 4

leadership team create an action plan that makes sense for the company's strategy? This case is designed to be used with the "Balanced Scorecard Simulation Game." Purchase this... View Details
Keywords: Carmen Nobel
  • 11 Mar 2014
  • First Look

First Look: March 11

change initiatives-Predictability, Teaming and Open Communication, and Results Only Work Environment-that alter the structure and culture of work in ways that enable better work and better lives. August 2013 Tax Administration Review... View Details
Keywords: Sean Silverthorne
  • 16 Apr 2013
  • First Look

First Look: April 16

This case describes the strategic and organizational challenges that Jones Lang LaSalle (JLL) faced between 2008 and 2012. In 2008, in order to strengthen the firm's brokerage team, JLL merged with The Staubach Company, a real estate services provider with a first-rate... View Details
Keywords: Sean Silverthorne
  • 12 Jan 2010
  • First Look

First Look: Jan. 12

teams and can build resilience in their employees are discussed. The manager's ability to shift from cause-oriented to response-oriented thinking depends on the four perspectives or lenses controlling the factors causing the crisis,... View Details
Keywords: Martha Lagace
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