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  • 30 Jun 2021
  • News

Episode 5 - Professor F. Warren McFarlan

    Fit In, Stand Out: Mastering the FISO FACTOR - The Key to Leadership Effectiveness in Business and Life

    In Fit In, Stand Out, McGarvie presents her breakthrough program that will help you become a more effective leader. She reveals how integration and transformation function as the yin and yang of business, working together and balancing each other to form... View Details

      The U.S. Needs an SEC for Its Health Care System

      The U.S. health care system suffers from a lack of transparency. Employers, insurers and individual consumers pay varying prices for treatments, drugs and digital information... View Details

        Rong Family: A Chinese Business History

        Provides the complex historical background to understanding the development of family businesses in China from the late 19th century to the present. Using the example of the Rong family, China's most prominent industrialist family in pre-1949 China, analyzes the... View Details
        • 24 Feb 2021
        • Lessons from the Classroom

        What History's Biggest Wars Teach Us About Leading in Peace

        “to help them find a way forward,” he says. Last spring, he took those lessons into the classroom with a new course, “War & Peace: The Lessons of History for Leadership, Strategy, Negotiation, Policy, and Humanity.” The course View Details
        Keywords: by Lane Lambert
        • November 2024
        • Article

        Stakeholder Amnesia in M&A Deals

        By: Caley Petrucci and Guhan Subramanian
        Public companies have increasingly embraced environmental, social and governance (ESG) factors in the course of everyday business. However, these ESG considerations are virtually non-existent in merger and acquisition (M&A) transactions. Elon Musk’s recent acquisition... View Details
        Keywords: Corporate Governance; Corporate Social Responsibility and Impact; Governing and Advisory Boards; Mergers and Acquisitions
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        • Summer 2014
        • Article

        Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals

        By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
        Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
        Keywords: Supply Chain; Health Care and Treatment; Failure; Business Processes; Health Industry
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        • 2012
        • Working Paper

        Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services

        By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
        The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
        Keywords: Experience and Expertise; Learning; Health Care and Treatment; Job Cuts and Outsourcing; Knowledge Acquisition; Volume; Performance Productivity; Health Industry
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        • October 2007
        • Article

        The Art of Designing Markets

        By: Alvin E. Roth
        Traditionally, markets have been viewed as simply the confluence of supply and demand. But to function properly, they must be able to attract a sufficient number of buyers and sellers, induce participants to make their preferences clear, and overcome congestion by... View Details
        Keywords: Market Design; Market Participation; Market Transactions; Information Technology; Internet and the Web
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          Design-Based Confidence Sequences: A General Approach to Risk Mitigation in Online Experimentation.

          Randomized experiments have become the standard method for companies to evaluate the performance of new products or services. In addition to augmenting managers' decision-making, experimentation mitigates risk by limiting the proportion of customers exposed to... View Details
          • Web

          Finding Talent Opportunities

          leaders: HBS's new initiative fuels first-generation and low-income student success Shoma Simkin 13 MAR 2025 The Ascend Leadership Program at HBS provides first-generation and low-income MBA students with the support and resources needed... View Details
          • 08 Sep 2014
          • Research & Ideas

          The Strategic Way To Hire a Sales Team

          candidate's task behaviors before a full-time offer is extended. After immersion in the job's requirements, the firm and candidate are in a better position to select. Procter & Gamble and Met-Life provide sales candidates, days before... View Details
          Keywords: by Carmen Nobel
          • 27 Sep 2011
          • Working Paper Summaries

          Salience in Quality Disclosure: Evidence from the U.S. News College Rankings

          Keywords: by Michael Luca & Jonathan Smith; Education; Information; Publishing
          • February 18, 2022
          • Article

          Transparency as a Solution for COVID-19 Related Hospital Capacity Issues

          By: Regina E. Herzlinger and Richard Boxer
          In the initial phases of the COVID-19 pandemic, many U.S. hospitals could not provide an adequate supply of beds to meet demand. Solving the problem of hospital bed capacity is of great importance in the “new normal,” which requires recognizing that SARS-CoV-2 is but... View Details
          Keywords: COVID; COVID-19 Pandemic; Health Care; Health Care Demand; Health Care Delivery; Health Care Industry; Health Care Operations; Health Care Policy; Transparency; Hospital; Hospital Management; Hospitals; Health Pandemics; Health Care and Treatment; Service Delivery; Operations; Performance Capacity; Policy; Health Industry
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          • July 2014
          • Article

          Diasporas and Outsourcing: Evidence from oDesk and India

          By: Ejaz Ghani, William R. Kerr and Christopher Stanton
          This study examines the role of the Indian diaspora in the outsourcing of work to India. Our data are taken from oDesk, the world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name... View Details
          Keywords: Diaspora; Outsourcing; oDesk; Networks; Job Cuts and Outsourcing; Diasporas; Internet and the Web; Ethnicity; Service Industry; South Asia; India
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          • Web

          Online Leadership Principles Course | HBS Online

          dimensions for desired outcomes. The 360° assessment is called the Emotional and Social Competency Inventory (ESCI), and it is administered by Korn Ferry. The assessment provides insight into core interpersonal competencies that can be... View Details
          • 17 Feb 2009
          • Research & Ideas

          What’s Good about Quiet Rule-Breaking

          paramedics, how do gray zones operate and why are they significant? A: Occupations, de facto, provide the shared, collective level of understanding that allows moral gray zones to exist. Nurses, paramedics, or flight attendants, for... View Details
          Keywords: by Martha Lagace
          • Web

          Geography of Care - Institute For Strategy And Competitiveness

          Measure Outcomes & Cost for Every Patient Aligning Reimbursement with Value Systems Integration Geography of Care Information Technology Geography of Care Geography of Care Today’s top health care providers can help lead the way toward a... View Details
          • 01 Dec 2006
          • What Do You Think?

          How Important Is Quality of Labor? And How Is It Achieved?

          U.S., are full of help-wanted signs? Is it simply the fear of change and uncertainty in a time of both job and labor migration? Can increased retraining of displaced workers really provide an answer to it, especially if one of the causes... View Details
          Keywords: by by Jim Heskett
          • Web

          Levels of Government - Institute For Strategy And Competitiveness

          Strategy Levels of Government Role of Different Levels of Government Economic performance is not ruled by borders. The competitiveness of neighboring locations is often closely linked, whether or not they share the same national, state, or local government oversight.... View Details