Publications

09 Dec 2020
Blog Post

How to Create a Psychologically Safe Workplace

engrained in your organization, communicating the impact of this culture to potential new hires is very impactful. Case studies about how your organization has developed more... View Details

December 1998 (Revised May 1999)
Case

Specialty Medical Chemicals

By: Richard G. Hamermesh and Lucinda Doran

A new general manager is supposed to rekindle growth. Seven months later, he questions the abilities of his direct reports. An organizational psychologist is brought in to assess his people. The general manager now has to decide who to keep and how to structure his... View Details

Keywords: Decisions; Employees; Leadership Development; Management Teams; Organizational Structure; Cognition and Thinking

Blog

How the Pandemic Changed Case Development in Latin America

City, the HBS Latin America Research Center (LARC) has enabled the School to expand the volume of in-depth research and course materials that focus on Latin American companies and has helped to strengthen the School’s relationships with... View Details

March 2005 (Revised March 2006)
Case

Sealed Air Taiwan (A) (Abridged)

By: Lynn S. Paine

The general manager for U.S.-based Sealed Air Corp.'s Taiwan subsidiary must decide how to improve productivity and achieve profitability. In addition to considering a new approach to compensation, he is wondering how to bridge the gap between Sealed Air's corporate... View Details

Keywords: Organizational Culture; Organizational Change and Adaptation; Cross-Cultural and Cross-Border Issues; Relationships; Service Operations; Motivation and Incentives; Management Skills; Compensation and Benefits; Taiwan; United States

20 Aug 2024
Book

Why Competing With Tech Giants Requires Finding Your Own Edge

organization that provides essential services, technology, or connections used by a large number of other participants. Orchestrating an ecosystem as the hub can be a significant undertaking. It often... View Details

Keywords: by Feng Zhu; Technology; Information Technology

May 2011
Article

Challenge the Boss or Stand Down

By: W. Earl Sasser

This HBR Case Study includes both the case and the commentary. For teaching purposes, this reprint is also available in two other versions: case study-only, reprint R1105X, and commentary-only, R1105Z. Tom Green, an aggressive young sales executive at self-service... View Details

Keywords: Problems and Challenges; Personal Development and Career; Jobs and Positions; Conferences; Service Industry

Find at Harvard

24 Jun 2019
Blog Post

Chloe Ho, MBA 2019: Data-Driven and In Demand

‘data is the new oil’—it is the next key and critical resource, one that confers significant competitive advantage to organizations and companies,” says Ho. “However, it is also generated and collected from... View Details

Keywords: Technology

December 1999
Case

Agrochemicals at Ciba-Geigy AG (A)

By: Michael L. Tushman, Wendy Smith and Daniel Radov

After spending five years to develop a revolutionary product, the director of Ciba-Geigy's fungicide research department is handed an unfavorable market study. The case details the R&D process for the new product, including information on corporate partnerships,... View Details

Keywords: Agribusiness; Plant-Based Agribusiness; Research and Development; Innovation and Invention; Innovation Strategy; Product Launch; Marketing Channels; Change Management; Product Development; Business Processes; Organizational Structure; Corporate Accountability; Agriculture and Agribusiness Industry; Pharmaceutical Industry

Find at Harvard

21 Oct 2014
First Look

First Look: October 21

well-established organizations to act in new ways is never easy. This book is designed to support business leaders and organizational scholars who are grappling with this challenge by pulling together... View Details

Keywords: Sean Silverthorne

15 Aug 2006
First Look

First Look: August 15, 2006

carburetors. Download working paper: http://www.hbs.edu/research/pdf/07-009.pdf Cases & Course MaterialsInnovating in Health Care—Framework Harvard Business School Note 306-042 Contains the framework for the second-year Innovating in Health Care course.... View Details

Keywords: Sean Silverthorne

October 1997 (Revised May 1998)
Supplement

Asda (B)

By: Michael Beer and James Weber

Describes Archie Norman's efforts over a five-year period to turn around the company by regaining financial control, delivering management, creating experimental projects where individuals felt free to innovate, instituting a back-to-roots strategy that put customers... View Details

Keywords: Change Management; Customer Relationship Management; Governance Controls; Innovation and Invention; Management; Service Delivery; Organizational Culture; Strategy; Food and Beverage Industry; Retail Industry

26 Oct 2010
First Look

First Look: October 26, 2010

building trust in intercultural negotiations with an emphasis on cultural intelligence-the capacity to adapt effectively across cultures. From the Outside In: The Negative Spillover Effects of Boundary Spanners' Relations with Members... View Details

Keywords: Sean Silverthorne

01 Jul 2014
First Look

First Look: July 1

http://www.upenn.edu/pennpress/book/15241.html August 2013 Journal of Public Economics The Promise of Positive Optimal Taxation By: Weinzierl, Matthew Abstract—A prominent assumption in modern optimal tax... View Details

Keywords: Carmen Nobel

13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

who could put capital to very good use, but microfinance has not yet unlocked those potential opportunities. Bulletin: How are these findings shaping your work? Roth: There are two strands of research that View Details

Keywords: by Jen McFarland Flint; Financial Services

July 2008 (Revised December 2011)
Case

ghSMART & Co., 2006: Pioneering in Professional Services

By: Noam T. Wasserman and Ashraf Haque

Geoff Smart, founder and CEO of ghSMART & Co., wanted to build ghSMART into the #1 management-assessment firm for CEOs and investors. However, he had just received two pieces of very bad news: the demise of an existing project and the loss of a $1 million engagement he... View Details

Keywords: Business Startups; Decision Choices and Conditions; Entrepreneurship; Corporate Governance; Growth and Development Strategy; Organizational Structure; Service Industry