Management Control Systems - Publications - Faculty & Research

17 Jan 2017
Research & Ideas

Can China Maintain Its Economic Power?

Management in Beijing. The Harvard Business School Alumni Bulletin recently caught up with McFarlan and asked him to reflect on his experiences in China, and his thoughts about the future of a country he describes as “a fascinating place... View Details

Keywords: by Deborah Blagg

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

collaboration rather than command and control as their basis for interaction.. “Over the long term, organizations filled with empowered employees who collaborate to serve customers will consistently outperform hierarchical organizations”... View Details

Keywords: by Bill George

November 2023 (Revised March 2024)
Technical Note

Customer Data Privacy

By: Eva Ascarza and Ta-Wei Huang

This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central concern for businesses: building and maintaining customer trust and navigating the intricate regulatory... View Details

Keywords: Customer Relationship Management; Governance Compliance; Governing Rules, Regulations, and Reforms; Risk and Uncertainty; Reputation; Trust; Information Management; Retail Industry; Technology Industry; Financial Services Industry; Telecommunications Industry; Europe; United States

Citation

Educators

Purchase

10 Jan 2005
Research & Ideas

The Knowledge Coach

organization viable. As they put it, "Deep smarts are the engine of your organization. You cannot progress without them, and you will manage more effectively if you understand what they are, how they are built and cultivated, and the... View Details

Keywords: by Dorothy Leonard & Walter Swap

Web

Institute Associates - Institute For Strategy And Competitiveness

states. Landman has worked with health technology companies ranging from early stage to post-IPO, and he has been an active contributor to the Huffington Post, Xconomy, and the Health Information Management View Details

21 Oct 2014
First Look

First Look: October 21

Publisher's link: http://ukcatalogue.oup.com/product/9780198704072.do October 2014 Handbook of Conflict Management Research Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care View Details

Keywords: Sean Silverthorne

15 Sep 2020
News

How To Make Diversity a Reality

nonprofit focused on improving urban economies, and ICV Partners, a Black-owned private equity firm focused on companies in the lower middle market. Willie Woods is cofounder, president, and managing director of ICV Partners, and in this... View Details

Alfred P. Sloan, Jr.

Though he started his career at a roller bearing manufacturer, Sloan eventually sold the company to GM after realizing that the rapid growth of the automobile industry was essentially controlling his business. Sloan’s attention to... View Details

Keywords: Automotive & Aerospace

Web

Workshops & Technical Talks - Research Computing Services

data Tesseract for Optical Character Recognition (OCR) Workshop Recording (RCS) Principls of Causal Inference Workshop Slides (RCS) Databases and SQL Workshops and Tutorials Working with SQL setup instructions (DB Browser for SQLite), lesson , and reference View Details

01 Sep 2012
News

On a Sound Track

management consultant at Monitor, which sharpened my perspective on business and industry strategy. I learned a huge amount at HBS in discussions of leadership, entrepreneurial marketing, finance, and ethics. I also spent some time at... View Details

Keywords: Deborah Blagg; audio accessories; Sporting Goods, Hobby, Musical Instrument, and Book Stores; Retail Trade

Web

IT Strategy: Building a Smarter, Scalable Future in the Cloud | Information Technology

testing and iteration without significant capital investment, physical infrastructure, or long-term commitments. The cloud allows for seamless scaling based on demand, facilitates more efficient staff management of resources, and provides... View Details

01 Mar 2009
News

Alumni Books

Catch Up and Win by Steven J. Spear (DBA ’99) (McGraw-Hill) Spear finds that the internal operations of such market leaders as Toyota, Alcoa, and top-tier teaching hospitals have one thing in common: the skillful management of complex... View Details

Keywords: Publishing Industries (except Internet); Information

Web

Working with Spaces, Files & Folders - Research Computing Services

Data Storage Working with Spaces, Files & Folders 4ms As you work with research storage, please consider its intended uses and disk quotas . We also provide information below about how to access controls and edit permissions for... View Details

03 Sep 2020
Op-Ed

Why American Health Care Needs Its Own SEC

see which clinicians, hospitals, insurers, and others provide the best value." Even if the Trump rules hold up, they cannot provide the full accounting of prices and outcomes the health care system needs. For that, the United States... View Details

Keywords: by Regina E. Herzlinger; Health

01 Jun 2015
News

Screen Grab

Kilar says that he cofounded Vessel, which launched in March with backing from Jeff Bezos, Greylock Partners, and others, to address a problem: While a number of video creators were building a passionate following, very few had managed to... View Details

Keywords: Julia Hanna; HBO; Netflix; Hulu; Vimeo; YouTube; Telecommunications; Information; Arts, Entertainment

November 1997 (Revised February 1998)
Case

WESCO Distribution, Inc.

By: Das Narayandas

In 1996, WESCO, a national distributor of electrical equipment and supplies, charted out a growth of 6 to 8 percent in sales, and 12 to 16 percent in profitability over the next five years. The centerpiece of this growth strategy is the National Accounts (NA) program... View Details

Keywords: Restructuring; Customer Satisfaction; Growth and Development; Growth and Development Strategy; Distribution; Sales; Balance and Stability; Distribution Industry; Electronics Industry

Citation

Educators

Purchase

Web

Brian Trelstad Archives | Social Enterprise

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services Public Sector Public-Private... View Details

Web

Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections

Control Theory as Applied to Stochastic and Non-Stochastic Economics." Ph.D. diss., MIT, 1970. Merton, Robert C. "A Dynamic General Equilibrium Model of the Asset Market and its Application to the Pricing of the Capital Structure of the... View Details

01 Oct 1999
News

New Releases

business, obtaining venture capital, managing growth, handling bankruptcy, and starting a nonprofit venture. The pieces focus on the skills and abilities one must master to fill the entrepreneurial role, from creativity and innovation to... View Details

01 Sep 2009
News

How to Fix Wall Street

and ethical performance. The first step should be a rigorous, top-to-bottom review of the firm’s decision-making and management with a special focus on its pay systems, information flows, control functions,... View Details

Keywords: Lynn Paine; Colleges, Universities, and Professional Schools; Educational Services; Finance; Management, Scientific, and Technical Consulting Services; Professional Services

Publications