Publications

1998
Article

From Organizational Learning to the Learning Organization

By: A. Edmondson and B. Moingeon

Keywords: Organizations; Learning

31 Jan 2017
Research & Ideas

The Dow at 20,000: What's That All About?

capital markets, it’s perhaps simply a good time to celebrate the success story that it is the US economy and US capital markets and to reflect on what it took to get to this point in our history. For... View Details

Keywords: by Jim Aisner

06 May 2002
Research & Ideas

Profits for Nonprofits: Earning Your Own Way

clients, most of whom had low skill and education levels. Marketing at first was fairly simple, said artisan baker David Ekstrom, a panelist at the session who joined the bakery a year ago as full-time... View Details

Keywords: by Martha Lagace

September 1990
Case

Outdoors, Inc.

By: David E. Bell

Keywords: Retail Industry; Retail Industry

August 1986
Case

Hannaford Brothers: Warehouse Inventory

By: David E. Bell

Keywords: Logistics; Management; Food and Beverage Industry; Food and Beverage Industry

May 2014 (Revised August 2014)
Teaching Note

Women MBAs at Harvard Business School: 1962–2012

By: Boris Groysberg and Robin Abrahams

22 Apr 2002
Research & Ideas

Work, Family, Private Life: Why Not All Three?

capabilities"—and to keep those doors open. For both sexes, it's important to keep the range of choices open in educational opportunities and other activities. We have lost the capacity to fall in... View Details

Keywords: by Martha Lagace

May 1993
Teaching Note

Alexander Hospital Gift Shoppe TN

By: Regina E. Herzlinger

Keywords: Health Care and Treatment; Retail Industry; Retail Industry

30 May 2007
Research & Ideas

Health Care Under a Research Microscope

particular segment of the population." HBS is also training current and future health care leaders. The School's executive education program offers custom programs to boost the management skills of... View Details

Keywords: by Sean Silverthorne; Health; Biotechnology

October 1993
Teaching Note

CML Group, Inc.: Going Public (B & C) TN

By: William A. Sahlman

Teaching Note for (9-285-092) and (9-286-009). View Details

Keywords: Retail Industry; Retail Industry

05 May 2003
Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

of 2000. A customer entering the new center was immediately greeted at the door by a host—an idea borrowed from Wal-Mart and other retail stores. At freestanding kiosks, associates stood ready to help the... View Details

Keywords: by Stefan Thomke; Banking; Financial Services

08 Jun 2009
Research & Ideas

The Return of the Salesman

Throughout history salespeople have come in all sizes and stripes—peddlers, drummers, canvassers, agents, sales reps, and of course the iconic door-to-door salesman. But it's only been relatively recently... View Details

Keywords: by Sean Silverthorne; Retail

02 Apr 2013
First Look

First Look: April 2

possibility of platforms investing in "educating" unsophisticated users. In a competitive environment, such education is a public good among platforms and therefore the equilibrium level is lower... View Details

Keywords: Sean Silverthorne

Research Summary

Overview

By: Ryan W. Buell

From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details

February 1991
Article

An Evaluation of Learning in the Bilateral Winner's Curse

By: S. B. Ball, M. H. Bazerman and J. S. Carroll

Keywords: Learning

April 2019
Case

GE Appliances: Implementing Haier's Made-In-China Management System

By: Dennis Campbell, Marshall Meyer, Bonnie Yining Cao and Dawn H. Lau

Keywords: Business or Company Management; Growth and Development Strategy; Retail Industry; Retail Industry; Retail Industry; China; United States

Educators

June 2013
Teaching Note

Eric Weston (TN)

By: Jim Sharpe and Noah Fisher

This is the Teaching Note Associated with case #813045 (Eric Weston). View Details

Keywords: Acquisitions; Bankruptcy; Financing; Turnarounds; Liquidation; Negotiation; Entrepreneurial Management; Crisis Management; Entrepreneurs; Bank Loan; Career Planning; Financial Analysis; Insolvency and Bankruptcy; Entrepreneurship; Acquisition; Retail Industry; United States

October 2010
Article

The Power of Alumni Networks

By: Lauren Cohen and Christopher J. Malloy

Keywords: Education; Networks