cost - Publications - Faculty & Research

02 Sep 2019
What Do You Think?

Are Overlooked Forces Shielding the US from Severe Economic Downturns?

Harvard Business School. The experiment was typical of thinking in those days: If only we had better ways of communicating, especially better ways of tracking customer preferences and demand. Now we do. Another notion prevalent in those days was that of the “total... View Details

Keywords: by James Heskett; Service

03 Mar 2008
Research & Ideas

Marketing Your Way Through a Recession

advertising. It is well documented that brands that increase advertising during a recession, when competitors are cutting back, can improve market share and return on investment at lower cost than during good economic times. Uncertain... View Details

Keywords: by John Quelch

Web

Answers to Your Top Questions about Financial Aid at HBS | MBA

How much does an MBA cost? With an annual MBA financial aid budget exceeding $52M, HBS provides need-based assistance to approximately 50% of its students. Students can also work with the Financial Aid team to get help securing the loans required to cover the full... View Details

20 Mar 2025
Blog Post

IFC India 2025: Illuminating India’s Solar Future: Reflections on Tata Solar Manufacturing Plant Visit

Professor Vikram Gandhi’s Immersive Field Course (IFC) “Development while Decarbonizing: India’s Path to Net-Zero" delved into the critical aspect of decarbonization and sustainability goals amid India's rapid development. The course presented an opportunity for... View Details

24 Aug 2017
News

Unlocking Potential

governments on the cost savings her program can provide. She says Reset is working to scale up toward a cost structure that is more affordable than prison {which in some states can View Details

Keywords: Ralph Ranalli; Community Partners; Legal Services; Professional Services

17 Jul 2017
Blog Post

Podcast: Should You Consider the MS/MBA: Engineering Sciences Program?

particular feature set of a product depends on both the business model, who's going to buy it, who's going to pay for all those things, as well as the technology, what can you really build, how much will it cost to build it. In many... View Details

Web

Getting Involved - Institute For Strategy And Competitiveness

financial, and executive leaders in the health care industry to learn to apply the principles of Value-Based Health Care in their own organizations. Twice a year we offer our Value Measurement in Health Care seminar, which focuses on measuring View Details

30 Jan 2021
News

Finding a Fresh Approach to Dry Cleaning

or to spot- and hand-clean garments before they go into the dry-cleaning process. “Most cleaners don’t do that,” he says. “That kind of detail isn’t cheap. A laundered shirt that might cost 99 cents to clean at a competitor starts around... View Details

Keywords: Personal and Laundry Services; Personal Services

01 Mar 2017
News

Research Brief: Lost in Translation

In an increasingly global business world, English is the lingua franca that tethers companies and their investors together. Executives without a deep fluency in English could be costing their companies more than they realize. According to... View Details

Keywords: Erin Peterson

01 Jun 2007
News

Delta’s Flight from Bankruptcy

September 2005 and was about a month away from its announced plan to emerge from Chapter 11 when Whitehurst visited the campus. Observing that a key to any turnaround is identifying the problem correctly, Whitehurst explained that Delta had the lowest View Details

Keywords: Air Transportation; Transportation

01 Jun 2007
News

Tribute to Fellowships

School’s ability in recent years to grow fellowship aid at a faster pace than the rise in tuition and fees. “Fellowship aid has doubled over the past five years, so the real cost of attending HBS has actually gone down,” said Light. While... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance

29 Sep 2015
Research & Ideas

Work 3.0: Redefining Jobs and Companies in the Uber Age

relationship. With operations primarily online, their major expenses are technology and advertising. Labor costs are miniscule, because the workers who create revenue are independent contractors. In contrast, traditionally structured... View Details

Keywords: by Andrei Hagiu; Transportation; Web Services

15 Jul 2015
Research & Ideas

Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday

Amazon's low costs and reduced shipping rates. In these cases, however, Gupta believes Amazon has and can exploit a distinct advantage. "Amazon offers a lot more benefits, like their streaming music and movie services," Gupta... View Details

Keywords: Re: Sunil Gupta; Retail

01 Jun 2018
News

The Evolution of Modern Pricing Models

brick-and-mortar stores, you can’t change shelf prices that frequently. With e-commerce, that cost disappears, and nowadays with better algorithms, it becomes even easier to change prices as often as possible. Another constraint has been... View Details

22 Aug 2011
Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

was enough to spur the innovation, offering inventors a "seal of approval" they could then use to show investors that their idea had merit. "When you think about the cost of launching a new innovation, it is clearly an... View Details

Keywords: by Michael Blanding

12 Jan 2015
Research & Ideas

Regulators Ease Up on Companies Generating Political Benefits

serious diagnosis that would be reimbursed at a higher rate. The problem is a huge drain on taxpayers, costing an estimated $44 billion in 2012, a full 10 percent of Medicare's payments. At the same time, hospitals, especially nonprofit... View Details

Keywords: by Michael Blanding

26 Mar 2014
Research & Ideas

How Electronic Patient Records Can Slow Doctor Productivity

efficient. Entering patient data into a computer can cost doctors valuable patient time.Photo: iStockPhoto However, several studies indicated that when physicians spent extra time entering data themselves, it cut down time spent with... View Details

Keywords: by Dina Gerdeman; Health

06 Apr 2007
What Do You Think?

Will Market Forces Stop Global Warming?

involvement, and commented on the role of market forces. A number of you expressed the hope that the private sector can provide adequate response to a problem that is either real or increasingly perceived to be so. Commenting that "Heating View Details

Keywords: by Jim Heskett; Energy; Utilities

October 2016
Case

Turkasset: Bringing Customer-Centricity to Debt Collection

By: Dennis Campbell and Gamze Yucaoglu

In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details

Citation

Educators

Article

The Effect of Dividends on Consumption

By: Malcolm Baker, Stefan Nagel and Jeffrey Wurgler

Classical models predict that the division of stock returns into dividends and capital appreciation does not affect investor consumption patterns, while mental accounting and other economic frictions predict that investors have a higher propensity to consume from... View Details