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  • 10 Jun 2014
  • First Look

First Look: June 10

including how, and how aggressively, to improve safety and quality (A-2) and whether to expand into other asset classes, such as commercial real estate. Purchase this case: http://hbr.org/search/314104-PDF-ENG Harvard Business School Case 314-105 China Vanke (A-2)... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2012
  • First Look

First Look: November 13

Relationship Management, Fontana is entertaining the possibility of commercializing his innovation. Doing so may provide a welcome new source of income during the greatest economic slowdown in recent history, and it would help in keeping the HGRM design and development... View Details
Keywords: Sean Silverthorne
  • Teaching Interest

General Management: Processes and Action

General Management: Processes and Action (GMPA) focuses on implementation and the way that general managers get things done.  Typically, they work through processes—sequences of tasks and activities that unfold over time, like strategic planning,... View Details
Keywords: Change Management; Communication Strategy; Decision Making; Corporate Entrepreneurship; Technological Innovation; Knowledge Management; Leadership Development; Leadership Style; Leading Change; Growth and Development Strategy; Management Practices and Processes; Management Skills; Management Style; Management Teams; Managerial Roles; Resource Allocation; Business Processes; Mission and Purpose; Organizational Culture; Organizational Design; Organizational Structure; Strategic Planning; Conflict and Resolution; Power and Influence; Business Strategy; Competitive Strategy; Competitive Advantage; Auto Industry; Computer Industry; Entertainment and Recreation Industry; Financial Services Industry; Health Industry; Information Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Publishing Industry; Retail Industry; Video Game Industry; China; India; United States
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

The study results also have broader implications, providing important insight into what sparks antisocial behavior that a variety of businesses can consider when they embark on designing everything from stadium seating to office layouts. Norton is trying to obtain data... View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 04 May 2016
  • What Do You Think?

What Does Boaty McBoatface Tell Us About Brand Control on the Internet?

control over brands is explicitly ceded to the public for marketing purposes. As I write this, the Binghamton, New York minor league professional baseball team is thought to be on its way to being named the Stud Muffins in a poll of fans.... View Details
Keywords: by James Heskett; Advertising
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

an unconditional bonus would reciprocate by working harder. In the gift condition, the sales team was told the company had decided to give each member a bonus, which would be paid at the end of the week. In the real-gift condition, the... View Details
Keywords: by Roberta Holland; Retail
  • 09 Sep 2009
  • First Look

First Look: September 9

leadership of former chairman and CEO Steve Reinemund who instituted diversity as one of the company's strategic imperatives. It demonstrates the ways in which Reinemund partnered with his leadership team and employees throughout the... View Details
Keywords: Martha Lagace
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

about the best location or locations for managerial talent, for instance, they should be aware that reallocating talent is neither costless nor easy. Interpersonal relationships and internal communication networks rise in importance. As Desai writes in the paper:... View Details
Keywords: by Martha Lagace
  • 01 May 2006
  • Research & Ideas

What Companies Lose from Forced Disclosure

other research examines the design of performance measurement systems and incentive contracts for rewarding teams and channel partners. In short, this research explores the idea that career concerns, influenced by disclosure requirements,... View Details
Keywords: by Ann Cullen; Financial Services
  • 08 Jul 2014
  • First Look

First Look: July 8

reactors lacked sufficient power to achieve cooldown. To prevent the disaster experienced up north, the site superintendent, Naohiro Masuda, and his team had to connect them to the plant's surviving power sources. In a volatile... View Details
Keywords: Carmen Nobel
  • 10 Feb 2014
  • HBS Case

Stressing Safety in South Africa’s Platinum Mines

him, he and his research team ended up with enough material for a three-part case. Part A opens in June 2007, when the newly appointed Carroll faced a spate of fatalities at the Rustenburg mines. (Anglo American Platinum, which runs the... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 03 Mar 2014
  • HBS Case

Decommoditizing the Canned Tomato

the mid-1990s had slowed. Most of the management team were from the same area, were around the same age, and had been hired around the same time. Polpa, still a favorite among foodservice companies, was processed on antiquated equipment.... View Details
Keywords: by Maggie Starvish; Agriculture & Agribusiness; Food & Beverage; Retail
  • 19 Feb 2013
  • First Look

First Look: Feb. 19

care delivery at GWH. Rather than treating high-risk pregnancies as a homogeneous group, Dr. Narayan pioneered the development of eleven condition-based, high-risk clinics led by dedicated multidisciplinary teams of physicians, midwives,... View Details
Keywords: Sean Silverthorne
  • 10 Dec 2012
  • Research & Ideas

Why We Blab Our Intimate Secrets on Facebook

survey. (Looking at pictures of endangered Acadian redfish and Atlantic halibut had no effect.) Indirect Questions The researchers also showed that people are likely to share information online if a personal question comes at them in a roundabout way. In another... View Details
Keywords: by Carmen Nobel
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

Most frequently involved were the emergency department, medical/surgical, operating room, and post-anesthesia care units, but some hospitals also included labs, the pharmacy, or medical records. The senior leadership teams engaged in MWRA... View Details
Keywords: by Paul Guttry
  • 11 Jun 2012
  • Research & Ideas

When Business Competition Harms Society

these facilities on a single block." The New York State Department of Environmental Conservation provided the research team with the records of all 28 million OBD-II inspections conducted on gasoline-powered consumer vehicles at the... View Details
Keywords: by Carmen Nobel; Auto
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

terms, the team "throws it over the fence" to operational management, which is stuck with the unenviable job of forging a strong, positive social contract after the fact. Jerry Kaplan, Go Technologies' founder, was especially... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image created by HBSWK... View Details
Keywords: by Bill George
  • 28 Jan 2014
  • First Look

First Look: January 28

core management team where he would recommend an option to outsource its surrogacy services. While the changing cultural and regulatory environment had made surrogacy possible for more people, it remained cost-prohibitive for the majority... View Details
Keywords: Sean Silverthorne
  • 08 Jun 2010
  • First Look

First Look: June 8

leads a high-performing engineering organization. The case focuses specifically on Coughran's encouraging two teams of engineers to develop competing solutions for application storage systems. It also shows how Coughran assembled an... View Details
Keywords: Martha Lagace
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