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  • All HBS Web  (7,507)
    • People  (37)
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  • October 2008
  • Case

Hrad Technika

Examines a struggling IT outsourcing project from the perspective of the IT services provider-Hrad Technika. When used in conjunction with "Tegan c.c.c." (9-609-038), it provides an opportunity to see both sides of the issue. When Hrad enters into a contract to create... View Details
Keywords: Experience and Expertise; Globalized Firms and Management; Job Cuts and Outsourcing; Service Delivery; Service Operations; Projects; Information Technology; Wales
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Upton, David M., and Bradley R. Staats. "Hrad Technika." Harvard Business School Case 609-039, October 2008.
  • December 1998 (Revised September 1999)
  • Case

Novartis: Betting on Life Sciences

By: Ray A. Goldberg, Carin-Isabel Knoop and Srinivas Sunder
The merger of Ciba-Geigy and Sandoz produced genomic-based synergies for health care, agribusiness, and nutritional supplements. How to build on the strength of the individual divisions and provide synergies that would continue Novartis' leadership role is the question... View Details
Keywords: Mergers and Acquisitions; Business Divisions; Health Care and Treatment; Leadership; Product Positioning; Science-Based Business; Corporate Strategy; Pharmaceutical Industry
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Goldberg, Ray A., Carin-Isabel Knoop, and Srinivas Sunder. "Novartis: Betting on Life Sciences." Harvard Business School Case 599-076, December 1998. (Revised September 1999.)
  • 2020
  • Working Paper

Accounting for Product Impact in the Consumer Finance Industry

By: George Serafeim and Katie Trinh
We apply the product impact measurement framework of the Impact-Weighted Accounts Initiative (IWAI) in two competitor credit card providers within the consumer finance industry. We design a monetization methodology that allows us to calculate monetary impact estimates... View Details
Keywords: Product Innovation; Impact; Impact Investing; Impact Measurement; ESG; ESG (Environmental, Social, Governance) Performance; ESG Ratings; Social Corporate Responsibility; Corporate Social Responsibility; Social Impact; Consumer Finance; Financial Services; Financial Inclusion; Product; Product Design; Product Positioning; Society; Corporate Social Responsibility and Impact; Personal Finance; Credit Cards; Financial Services Industry
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Serafeim, George, and Katie Trinh. "Accounting for Product Impact in the Consumer Finance Industry." Harvard Business School Working Paper, No. 21-061, November 2020. (Revised December 2020.)

    Robert C. Stanley

    position by officially becoming a Canadian company, under Stanley’s leadership, Inco was able to become the world’s largest nickel company, producing 90% of the world’s nickel in 1951. View Details
    Keywords: Metals

      Morgan G. Bulkeley

      In 1879, Bulkeley was elected the third president in the history of Aetna Life Insurance, a position he held until his death. Under Bulkeley’s leadership, Aetna’s assets grew from $25 million in 1879 to over $200 million in 1922, and the... View Details
      Keywords: Finance
      • Profile

      Kine Seck Mercier

      enjoyed the work, she felt a need for something more. “There wasn’t much room for growth,” she says. “And the impact I had on the countries I was working in was limited. I wanted to have a more positive influence on local economies.” An... View Details
      • 01 Sep 2011
      • News

      Center Stage

      the social sector, has resulted in the placement of numerous HBS Social Enterprise Summer Fellows and yearlong Leadership Fellows in positions at Lincoln Center. View Details
      Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
      • 01 Sep 2017
      • News

      Case Study: Confidence Builder

      need: sexual assault prevention on college campuses. “We didn’t feel that enough was being done or that students were being engaged,” Brooks says. “We really believed that we’re well positioned to do something about that.” Confi is now... View Details
      Keywords: April White; Confi; Colleges, Universities, and Professional Schools; Educational Services
      • 01 Jun 2010
      • News

      2010 Leadership Fellows

      Eleven graduating MBAs have taken positions with nonprofit and public-sector organizations with the support of the School’s Leadership Fellows Program. The program awards key management positions for one... View Details
      Keywords: Colleges, Universities, and Professional Schools; Educational Services; Management of Companies and Enterprises; Management
      • Career Coach

      Fran Davis

      Fran has a Ph.D. in Psychology and has worked at Harvard for over 25 years. Over these three decades she has provided career coaching for MBA students, HBS Alumni, and in Executive Education programs and has taught psychology courses (including View Details
      • March 10, 2025
      • Article

      How Gen AI Could Change the Value of Expertise

      By: Joseph Fuller, Matt Sigelman and Michael Fenlon
      In the near future, gen AI is likely to affect some 50 million jobs, automating away elements of some jobs and augmenting workers’ abilities in others. The extent of those changes will compel companies to reshape their organizational structures and rethink their talent... View Details
      Keywords: AI and Machine Learning; Job Cuts and Outsourcing; Organizational Structure; Talent and Talent Management; Personal Development and Career
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      Fuller, Joseph, Matt Sigelman, and Michael Fenlon. "How Gen AI Could Change the Value of Expertise." Harvard Business Review (website) (March 10, 2025).
      • November 2023
      • Teaching Plan

      Geely SEA: New Electric Vehicle Platforms

      By: Willy Shih
      Teaching Plan for HBS Case No. 622-001. Kent Bovellan, the Chief Engineer and Head of the Vehicle Architecture Center for Geely Holding, the Hangzhou, China headquartered global automotive group, was debating the platform choice for an upcoming "D" segment midsized... View Details
      Keywords: Product Innovation; Product Architecture; Product Engineering; Platform Design; Platform Strategy; Product Design; Product Development; Cost Management; Competitive Strategy; Industry Structures; Product Positioning; Auto Industry; China; Sweden
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      Shih, Willy. "Geely SEA: New Electric Vehicle Platforms." Harvard Business School Teaching Plan 624-055, November 2023.
      • December 2010 (Revised June 2014)
      • Supplement

      eBay Partner Network — slide supplement

      By: Benjamin Edelman
      eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates affiliate compensation structure, the role of bonuses for especially productive affiliates, and the overall rationale... View Details
      Keywords: History; Job Cuts and Outsourcing; Internet and the Web; Markets; Marketing Channels; Negotiation Participants; Marketing; Compensation and Benefits; Service Industry
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      Edelman, Benjamin. "eBay Partner Network — slide supplement." Harvard Business School PowerPoint Supplement 911-039, December 2010. (Revised June 2014.)
      • January 2004 (Revised August 2005)
      • Case

      Kikkoman Corporation: Consumer Focused Innovation

      By: Rohit Deshpande and Hal Hogan
      In May 2003, the president and CEO of Kikkoman Corp. sat in his Tokyo office weighing various options for strengthening the company's long-term growth. Kikkoman was the world's largest producer of soy sauce, largely due to its pioneering role since the 1950s as the... View Details
      Keywords: Customer Relationship Management; Innovation Strategy; Marketing Strategy; Product Positioning; Adaptation; Competitive Strategy; Japan
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      Deshpande, Rohit, and Hal Hogan. "Kikkoman Corporation: Consumer Focused Innovation." Harvard Business School Case 504-067, January 2004. (Revised August 2005.)
      • August 2002 (Revised February 2005)
      • Case

      Gillette Company (A): Pressure for Change

      By: Rosabeth M. Kanter and James Weber
      After years of strong performance with market-dominating brands, Gillette's performance slips and a new CEO is selected from outside the company to lead a turnaround. This case describes the business and financial situation he inherited and asks what he should do... View Details
      Keywords: Business History; Performance Consistency; Product Positioning; Selection and Staffing; Change Management; Leading Change; Competitive Strategy; Planning; Retail Industry
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      Kanter, Rosabeth M., and James Weber. "Gillette Company (A): Pressure for Change." Harvard Business School Case 303-032, August 2002. (Revised February 2005.)
      • July 1977
      • Article

      Social Roles, Social Control and Biases in Social Perception Processes

      By: L. D. Ross, T. M. Amabile and J. Steinmetz
      To make accurate social judgments, an individual must both recognize and adequately correct for the self-presentation advantages or disadvantages conferred upon actors by their social roles. Two experiments using 120 undergraduates examined social perceptions formed... View Details
      Keywords: Perception; Prejudice and Bias; Social Psychology; Judgments; Power and Influence; Status and Position; Situation or Environment
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      Ross, L. D., T. M. Amabile, and J. Steinmetz. "Social Roles, Social Control and Biases in Social Perception Processes." Journal of Personality and Social Psychology 35, no. 7 (July 1977): 485–494.
      • February 2011
      • Case

      ABICI

      By: Mukti Khaire, Elena Corsi and Elisa Farri
      The co-founder of an Italian, design based bicycle manufacturer evaluates if reducing costs by outsourcing would impact its brand. The company was founded in 2005 in Italy by three friends and in its first five years, it had enjoyed steady growth and built a strong... View Details
      Keywords: Trade; Entrepreneurship; Profit; Job Cuts and Outsourcing; Brands and Branding; Product Design; Product Development; Production; Bicycle Industry; Manufacturing Industry; Italy
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      Khaire, Mukti, Elena Corsi, and Elisa Farri. "ABICI." Harvard Business School Case 811-085, February 2011.
      • 14 May 2019
      • Working Paper Summaries

      Do Experts Listen to Other Experts? Field Experimental Evidence from Scientific Peer Review

      Keywords: by Misha Teplitskiy, Hardeep Ranu, Gary Gray, Michael Menietti, Eva Guinan, and Karim R. Lakhani
      • October 2005
      • Case

      Wipro Technologies: The Factory Model

      Based in Bangalore, Wipro Technologies is a rapidly growing software services company. Wipro is experimenting with a new software service delivery model that draws on the principles of the Toyota production system and "lean" manufacturing. Addresses the advantages and... View Details
      Keywords: Job Cuts and Outsourcing; Service Operations; Applications and Software; Standards; Information Technology Industry; Bangalore
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      Upton, David M., and Virginia Fuller. "Wipro Technologies: The Factory Model." Harvard Business School Case 606-021, October 2005.
      • October 2000 (Revised June 2002)
      • Supplement

      Nick Fiore: Healer or Hitman? (B)

      By: Clayton M. Christensen and Tara Donovan
      Supplements the (A) case. View Details
      Keywords: Risk Management; Job Cuts and Outsourcing; Strategic Planning; Decision Choices and Conditions
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      Christensen, Clayton M., and Tara Donovan. "Nick Fiore: Healer or Hitman? (B)." Harvard Business School Supplement 601-063, October 2000. (Revised June 2002.)
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