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      • 1995
      • Book

      Reengineering the Organization

      By: R. L. Nolan, D. B. Stoddard, T. H. Davenport and S. Jarvenpaa
      Keywords: Organizational Change and Adaptation
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      Nolan, R. L., D. B. Stoddard, T. H. Davenport, and S. Jarvenpaa. Reengineering the Organization. Boston: Harvard Business School Press, 1995.
      • 1995
      • Book

      Reengineering the Organization, Transforming to Compete in the Information Economy Instructor's Guide

      By: R. L. Nolan, D. L. Stoddard, T. H. Davenport and S. Jarvenpaa
      Keywords: Organizational Change and Adaptation; Information Technology
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      Nolan, R. L., D. L. Stoddard, T. H. Davenport, and S. Jarvenpaa. Reengineering the Organization, Transforming to Compete in the Information Economy Instructor's Guide. Harvard Business School Publishing, 1995.
      • January 1995 (Revised November 1996)
      • Case

      Avalon Information Services, Inc.

      By: Lynn S. Paine and Wilda White
      The Privacy Review Committee of Avalon Information Services must decide how to deal with concerns voiced by its retail supermarket customers about the privacy of consumer data collected through Avalon's point-of-sale data collection program. One customer is proposing... View Details
      Keywords: Mission and Purpose; Safety; Demand and Consumers; Rights; Analytics and Data Science; Information Technology; Ethics; Information Industry
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      Paine, Lynn S., and Wilda White. "Avalon Information Services, Inc." Harvard Business School Case 395-036, January 1995. (Revised November 1996.)
      • January 1995
      • Case

      3M: Profile of an Innovating Company

      By: Christopher A. Bartlett and Afroze A Mohammed
      Traces the birth and development of 3M Corp., focusing in particular on the origins of its entrepreneurially-based ability to innovate. In particular, it highlights the role of CEO William L. McKnight in creating a unique set of values, policies, and structures to... View Details
      Keywords: Organizational Change and Adaptation; Competitive Advantage; Organizational Culture
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      Bartlett, Christopher A., and Afroze A Mohammed. "3M: Profile of an Innovating Company." Harvard Business School Case 395-016, January 1995.
      • 1995
      • Working Paper

      Developing an Organization Capable of Implementing Strategy and Learning

      By: Michael Beer
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      Beer, Michael. "Developing an Organization Capable of Implementing Strategy and Learning." Harvard Business School Working Paper, No. 95-037, January 1995.
      • 1995
      • Chapter

      Regression to the Mean, Expectation Inflation, and the Winner's Curse in Organizational Contexts

      By: J. R. Harrison and M. H. Bazerman
      Keywords: Mathematical Methods; Conflict and Resolution; Competition; Organizational Structure
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      Harrison, J. R., and M. H. Bazerman. "Regression to the Mean, Expectation Inflation, and the Winner's Curse in Organizational Contexts." In The Social Context of Negotiation. edited by R. Kramer and D. M. Messick. Thousand Oaks, CA: Sage Publications, 1995.
      • Article

      The Power in Demography: Women's Social Constructions of Gender Identity at Work

      By: R. J. Ely
      This study examined how women's proportional representation in the upper echelons of organizations affects professional women's social constructions of gender difference and gender identity at work. Qualitative and quantitative data were used. Results suggest that sex... View Details
      Keywords: Demographics; Gender; Labor
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      Ely, R. J. "The Power in Demography: Women's Social Constructions of Gender Identity at Work." Academy of Management Journal 38, no. 3 (June 1995): 589–634. (Winner, Academy of Management Journal Impact Award, 2021.)
      • December 1994 (Revised October 2009)
      • Case

      AES Honeycomb (A)

      By: Lynn S. Paine and Sarah C. Mavrinac
      Senior managers of the AES Corp., an independent power producer, must decide whether to drop the company's emphasis on corporate values and revamp organizational controls as advised by investment analysts and outside counsel. The company is recovering from an incident... View Details
      Keywords: Crime and Corruption; Energy Generation; Values and Beliefs; Corporate Governance; Governance Controls; Crisis Management; Organizational Structure; Environmental Sustainability; Energy Industry; United States
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      Paine, Lynn S., and Sarah C. Mavrinac. "AES Honeycomb (A)." Harvard Business School Case 395-132, December 1994. (Revised October 2009.)
      • December 1994 (Revised January 1995)
      • Supplement

      AES Honeycomb (B)

      By: Lynn S. Paine and Sarah C. Mavrinac
      Describes the actions taken by AES management. View Details
      Keywords: Crisis Management; Organizational Design; Ethics
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      Paine, Lynn S., and Sarah C. Mavrinac. "AES Honeycomb (B)." Harvard Business School Supplement 395-122, December 1994. (Revised January 1995.)
      • November 1994 (Revised May 1998)
      • Background Note

      Strategic Sales Management: A Boardroom Issue

      By: Benson P. Shapiro, Stephen X. Doyle and Adrian J. Slywotsky
      Explains why sales management has become an increasingly important and complex topic for top managers. Demonstrates the financial impact of a superior salesforce and then describes a way to gain superiority. The focus is on a salesforce that is responsive to customer... View Details
      Keywords: Salesforce Management; Strategy
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      Shapiro, Benson P., Stephen X. Doyle, and Adrian J. Slywotsky. "Strategic Sales Management: A Boardroom Issue." Harvard Business School Background Note 595-018, November 1994. (Revised May 1998.)
      • November 1994
      • Background Note

      Why Bad Things Happen to Good Companies

      By: Benson P. Shapiro, Adrian J. Slywotsky and Richard S. Tedlow
      Describes the Darwinian internal and external processes that lead to poor performance from a previously well performing company. Demonstrates why any business design eventually fails and the role of organizational calcification and poor leadership in the failure. Also... View Details
      Keywords: Leadership; Management Practices and Processes; Organizational Design; Failure; Performance
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      Shapiro, Benson P., Adrian J. Slywotsky, and Richard S. Tedlow. "Why Bad Things Happen to Good Companies." Harvard Business School Background Note 595-045, November 1994.
      • November 1994
      • Case

      Bain & Company: International Expansion

      By: Michael Y. Yoshino and J. Peter Williamson
      Bain & Co., a leading strategy consulting firm, faces major strategic and organizational issues regarding global expansion. The Bain partners must choose a course among many exciting and attractive opportunities for growth. Also explores organizational and managerial... View Details
      Keywords: Business or Company Management; Growth and Development Strategy; Management; Expansion; Global Strategy; Decision Making; Organizations; Partners and Partnerships; Consulting Industry
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      Yoshino, Michael Y., and J. Peter Williamson. "Bain & Company: International Expansion." Harvard Business School Case 395-102, November 1994.
      • November 1994 (Revised December 1995)
      • Case

      Scripps Research Institute, The: November 1993 (Abridged)

      By: Josh Lerner
      In November 1993, Dr. Richard Lerner, president of the Scripps Research Institute, faces the challenge of maintaining his organization's financial and scientific vitality. A proposed cooperative venture with Sandoz has attracted considerable criticism. Meanwhile, a new... View Details
      Keywords: Joint Ventures; Financing and Loans; Policy; Management; Organizational Change and Adaptation; Problems and Challenges; Research; Nonprofit Organizations
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      Lerner, Josh. "Scripps Research Institute, The: November 1993 (Abridged)." Harvard Business School Case 295-068, November 1994. (Revised December 1995.)
      • November 1994 (Revised June 1996)
      • Case

      Dennis Hightower: Walt Disney's Transnational Manager

      By: Ashish Nanda
      Describes the actions taken by Dennis Hightower as president of Disney Consumer Products in Europe and the Middle East from 1988 to 1994. Focuses on how he has established a regional office and knit local operations closer together, the benefits that the process has... View Details
      Keywords: Organizational Change and Adaptation; Leadership; Change Management; Corporate Strategy; Personal Development and Career; Consumer Products Industry; Entertainment and Recreation Industry; Europe
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      Nanda, Ashish. "Dennis Hightower: Walt Disney's Transnational Manager." Harvard Business School Case 395-056, November 1994. (Revised June 1996.)
      • November 1994 (Revised May 1996)
      • Case

      Walt Disney's Dennis Hightower-- Taking Charge

      By: Ashish Nanda
      In 1987, Dennis Hightower, was recruited from outside for a newly created position as head of Disney Consumer Products European operations. Hightower has to win initial acceptance of entrenched country managers, integrate the company's diverse subsidiaries closer... View Details
      Keywords: Organizational Change and Adaptation; Leadership; Change Management; Corporate Strategy; Personal Development and Career; Consumer Products Industry; Entertainment and Recreation Industry; Europe
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      Nanda, Ashish. "Walt Disney's Dennis Hightower-- Taking Charge." Harvard Business School Case 395-055, November 1994. (Revised May 1996.)
      • November 1994
      • Case

      Citibank European Strategy & Organization

      By: Michael Y. Yoshino and Thomas W. Malnight
      Examines strategic and organizational issues facing Citibank as it pursues a highly focused strategy in Europe in the face of increasing competition. Central in this consideration is the role of the European regional organization. View Details
      Keywords: Management; Growth and Development Strategy; Organizational Design; Competitive Strategy; Competition; Banking Industry; Europe
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      Yoshino, Michael Y., and Thomas W. Malnight. "Citibank European Strategy & Organization." Harvard Business School Case 395-099, November 1994.
      • November–December 1994
      • Article

      Changing the Role of Top Management: Beyond Strategy to Purpose

      By: C. A. Bartlett and S. Ghoshal
      Keywords: Management; Change; Strategy; Mission and Purpose
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      Bartlett, C. A., and S. Ghoshal. "Changing the Role of Top Management: Beyond Strategy to Purpose." Harvard Business Review 72, no. 6 (November–December 1994): 79–88.
      • October 1994 (Revised March 1996)
      • Case

      Step Change at Du Pont's Camden Plant

      By: Nitin Nohria
      Keywords: Organizational Change and Adaptation; Change Management
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      Nohria, Nitin. "Step Change at Du Pont's Camden Plant." Harvard Business School Case 495-017, October 1994. (Revised March 1996.)
      • September 1994 (Revised August 2003)
      • Exercise

      EXTEND Simulation Exercises in Process Analysis (C), Exercise Three

      By: Roy D. Shapiro
      Third set of exercises meant to be used with EXTEND, a simulation system created by Imagine That, Inc. of San Jose, California. These exercises allow students to investigate the impact of variable processing times on the performance of simple in-line processes.... View Details
      Keywords: Business Processes
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      Shapiro, Roy D. "EXTEND Simulation Exercises in Process Analysis (C), Exercise Three." Harvard Business School Exercise 695-021, September 1994. (Revised August 2003.)
      • September 1994 (Revised January 2004)
      • Case

      Forging the New Salomon

      By: Lynn S. Paine and Michael Santoro
      Describes Salomon Brothers' recovery from the August 1991 Treasury auction scandal. Details the impact of the firm's disclosure of bidding improprieties and describes how the new management team, led by Warren Buffett and Deryck Maughan, guided the company through the... View Details
      Keywords: Crisis Management; Ethics; Organizational Culture; Law; Business or Company Management
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      Paine, Lynn S., and Michael Santoro. "Forging the New Salomon." Harvard Business School Case 395-046, September 1994. (Revised January 2004.)
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