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  • 12 May 2003
  • Research & Ideas

How Hot is the “Hot Spot” Business?

several years ago to connect the back end of its 50,000 stores with company headquarters. But it soon dawned on executives that 90 percent of Starbucks customers use the Web, and many are high-end business... View Details
Keywords: by Sean Silverthorne & Martha Lagace; Technology; Communications; Telecommunications
  • 01 Oct 2013
  • First Look

First Look: October 1

should you open up to the wider world? To reap the benefits of open innovation, executives must understand what to open, how to open it, and how to manage the resulting problems. According to authors Andrew... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2010
  • First Look

First Look: April 20

business solution designed to enable line managers and executives to convert data to information to insights. The case also details how the company partnered with an emerging technology start-up, Netezza.... View Details
Keywords: Martha Lagace
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

Summing Up This month's column appears to have struck a chord with those who lament the continuing loss of implicit knowledge buried inside the heads of experienced leaders (termed "deep smarts" by Dorothy Leonard and Walter... View Details
Keywords: by James Heskett
  • 20 Dec 2016
  • First Look

December 20, 2016

Explicating the 'Dynamics' in the Dynamic Capabilities Framework By: Jones, Geoffrey, and R. Daniel Wadhwani Abstract—This working paper aims to deepen the scholarly dialogue between strategy View Details
Keywords: Carmen Nobel
  • 20 Oct 2009
  • First Look

First Look: October 20

Architecture is composed of three intellectual segments: (1) Determinants and Effects of International Capital Flows, (2) Policies and Strategies for Harnessing the Benefits of... View Details
Keywords: Martha Lagace
  • 20 Aug 2013
  • First Look

First Look: August 20

green building, including evolving boundaries of professional jurisdictions; changing industry strategies and structures, including the roles of ownership, supply firms, and... View Details
Keywords: Anna Secino
  • 24 Jul 2013
  • Op-Ed

Detroit Files for Bankruptcy: HBS Faculty Weigh In

mountain of pension costs. John Macomber, Robert Pozen, and Eric Werker—offer their views on some down-the-road scenarios. Beyond A Bailout By: Senior Lecturer John Macomber Detroit has failed. Why did this happen, might there be more big... View Details
Keywords: by John Macomber, Robert C. Pozen, Eric D. Werker & Benjamin Kennedy; Auto
  • September 1993 (Revised December 1993)
  • Case

Cott Corp.: Private Label in the 1990s

By: Ray A. Goldberg and Robert S. Kaplan
Private label cola, Cott, gets 30% of the market in Canada. How does it move into the U.S. market? How do retailers evaluate its benefit costs? Does Cott use an existing structure or build new ones? Does Cott diversify from drink to snack foods? View Details
Keywords: Private Sector; Cost Management; Labels; Growth and Development Strategy; Market Entry and Exit; Industry Structures; Diversification; Food and Beverage Industry
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  • 28 Jan 2014
  • First Look

First Look: January 28

exercise a huge impact on management studies more generally, especially strategy and the study of entrepreneurship. Publisher's link: View Details
Keywords: Sean Silverthorne
  • 02 Dec 2013
  • Research & Ideas

Companies Choreograph Earnings Calls to Hide Bad News

The quarterly earnings conference call is a traditional way for public companies to disclose information regarding performance and strategy from the prior quarter. Wall Street analysts View Details
Keywords: by Julia Hanna; Financial Services
  • 17 Jan 2017
  • Research & Ideas

Can China Maintain Its Economic Power?

book, Can China Lead? Reaching the Limits of Power and Growth, coauthored with HBS professor William Kirby and Regina Abrami of the Wharton School. In addition to teaching in several HBS View Details
Keywords: by Deborah Blagg
  • 10 Nov 2003
  • Research & Ideas

The Hard Numbers on Social Investments

HBS Social Enterprise Initiative executive director Stacey Childress discusses the study and its implications for investors. Salls: Tell us about the study. What did the team set out to do? Childress: A team... View Details
Keywords: by Manda Salls
  • December 2011 (Revised April 2012)
  • Case

On Two Wheels in Paris: The Vélib' Bicycle-Sharing Program (Supplement)

By: Peter A. Coles and Elena Corsi
Keywords: Partners and Partnerships; Contracts; Negotiation; Growth and Development Strategy; Bicycle Industry; Paris
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  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

with high-level C-suite executives and several functions together, both from inside and outside the firm. We use these data to study the correlation between CEO behavior View Details
Keywords: Sean Silverthorne
  • 12 Apr 2011
  • First Look

First Look: April 12

limitations of governance and information-intermediation institutions worldwide, should IFRS limit the use of fair-value accounting? How should the IASB respond to the growing power of emerging markets such as China in international... View Details
Keywords: Sean Silverthorne
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

executing that strategy for the last two years. We focused initially on the B-to-C market. But we see the dynamic pricing mechanism as having applicability in all markets, including person-to-person, View Details
Keywords: by Staff; Web Services; Technology
  • August 2017
  • Supplement

CareMore Health System (B)

By: Robert S. Huckman and Brian W. Powers
This supplement to “CareMore Health System (A)” discusses the company's early experience introducing its managed Medicaid model in the Des Moines, Iowa, market. It also provides an update on the Memphis program discussed in the (A) case. View Details
Keywords: Health Care Delivery; Health Insurance; Medicare; Medicaid; Managed Care; Extensivist; Social Determinants Of Health; Health Care and Treatment; Insurance; Business Model; Growth and Development Strategy; Health Industry; United States
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  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

paper. Lost customers lead to untapped dollars. A McKinsey report estimated that reducing churn could increase earnings of a typical US wireless carrier by as much as 9.9 percent. It's no surprise then that executives in both the United... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 22 Sep 2003
  • Research & Ideas

When Protestors Knock at Your Door

LaMure (HBS MBA '02), is that targeted corporate executives who decide to ignore NGO protests do so at their own peril. Spar and LaMure recently detailed the rising power of NGOs View Details
Keywords: by Cynthia Churchwell

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