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  • September–October 2023
  • Article

A Rising Tide Lifts All Boats: The Effects of Common Ownership on Corporate Social Responsibility

By: Mark R. DesJardine, Jody Grewal and Kala Viswanathan
Common owners face an incredible investment challenge: managing systematic risk. Because common owners hold shares in multiple firms across an industry, an action (or inaction) by one firm that affects industry peers is felt more severely by common owners than by... View Details
Keywords: Common Ownership; Environmental Sustainability; Corporate Social Responsibility and Impact; Institutional Investing; Corporate Governance; Risk and Uncertainty; Investment Return
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  • September 2019 (Revised June 2020)
  • Case

2U: Higher Education Rewired

By: Yael Grushka-Cockayne and Karim R. Lakhani
In its 2019 Partner Symposium, 2U, an online program management provider (OPM), showcased its new vision: “Career. Curriculum. Continuum. A construct for lifelong learning in the 21st century.” 2U, founded in 2008 and went public in 2014, was looking to expand beyond... View Details
Keywords: Digital Innovation; Architectural Innovation; Make V. Buy; Learning; Higher Education; Internet and the Web; Innovation Strategy; Transformation; Digital Transformation
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  • August 2021
  • Article

The Undervalued Power of Self-relevant Research: The Case of Researching Retirement While Retiring

By: Teresa M. Amabile and Douglas T. (Tim) Hall
For decades, training in management research has emphasized objectivity, typically viewed as an arm’s length distance between the topic of the research and the interests of the researcher. This emphasis has led most scholars to avoid research topics of deep personal... View Details
Keywords: Qualitative Research Methods; Case Research Methods; Organizational Behavior; Careers; Career Changes And Transitions; Self-relevant Research; Research; Personal Development and Career; Transition; Identity; Retirement
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  • September 2017 (Revised December 2019)
  • Case

Miami Price: Bidding on an Iconic Transit-Oriented Development Site

By: Charles F. Wu, Aaron Stolear, Vitali Bourchtein and Sayiddah Fatima McCree
13th Floor-Adler, a partnership of 13th Floor Investments and Adler Group, was compiling a response to a Miami-Dade County Request for Proposal (RFP). The RFP's prize was the opportunity to develop a 7.5+/- acre parking lot, adjacent to a heavy-rail rapid transit... View Details
Keywords: Land Valuation; Real Estate Development; Real Estate; Land Markets; Land Investment; Property; Design; Valuation; Real Estate Industry; Miami
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  • July 2016 (Revised January 2017)
  • Case

Banking on Change: Aligning Culture and Compensation at Morgan Stanley

By: Malcolm S. Salter
This case study was prepared as part of a research project on Culture, Conduct, and Governance in Financial Firms. The objective of this project is to compare and contrast the efforts of U.S. and European banks to induce changes in organization culture in the aftermath... View Details
Keywords: Business or Company Management; Corporate Accountability; Ethics; Organizational Culture; Corporate Governance; Banks and Banking; United States; Europe
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  • 2015
  • Book

Strong Brands, Strong Relationships

By: Susan Fournier, Michael Breazeale and Jill Avery
From the editorial team of the ground-breaking Consumer-Brand Relationships: Theory and Practice comes this new volume. Strong Brands, Strong Relationships is a collection of innovative research and management insights that build upon the foundations of... View Details
Keywords: Brand Building; Brand Management; CRM; Marketing; Brands and Branding; Marketing Communications; Advertising; Customer Relationship Management; Customer Focus and Relationships; Advertising Industry; Apparel and Accessories Industry; Consumer Products Industry
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  • April 2011 (Revised April 2011)
  • Exercise

Raptor Oil Company: An Exercise

The exercise, which adapts a famous experiment by experimental psychologist Thomas Gilovich, is designed to show both the ubiquity of analogy or associative thinking more generally and its potential perils. Students are presented with a scenario in which an oil company... View Details
Keywords: Decision Choices and Conditions; Cognition and Thinking; Prejudice and Bias; Strategy
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  • 2007
  • Working Paper

Recognizing the New: A Multi-Agent Model of Analogy in Strategic Decision-Making

By: Giovanni Gavetti and Massimo Warglien
In novel environments, strategic decision-making is often premised on analogy, and recognition lies at its heart. Recognition refers to a class of cognitive processes through which a problem is interpreted associatively in terms of something that has been experienced... View Details
Keywords: Interpersonal Communication; Decision Choices and Conditions; Mathematical Methods; Cognition and Thinking; Power and Influence
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  • 18 Sep 2012
  • News

The Architecture of Innovation: The Economics of Creative Organizations

    How Will You Measure Your Life?

    In 2010 world-renowned innovation expert Clayton M. Christensen gave a powerful speech to the Harvard Business School's graduating class. Drawing upon his business research, he offered a series of guidelines for finding meaning and happiness in life. He used... View Details

    • 25 May 2011
    • HBS Case

    QuikTrip’s Investment in Retail Employees Pays Off

    expansion. Entering a new market is not cheap: QT's past experience has shown that it takes up to five years or about 50 stores before the brand begins to stand out in consumers' minds. A QuikTrip store costs an average of $4.2 million to... View Details
    Keywords: by Julia Hanna; Retail
    • 10 Aug 2009
    • Research & Ideas

    High Commitment, High Performance Management

    CEOs and boards of directors is hard but ultimately the only path to sustained commitment and performance. Human nature is such that we do not want to know the truth, and lower levels are afraid to speak truth to power due to fear, and View Details
    Keywords: by Martha Lagace
    • Web

    Gender & Race in Organizations Research Group - Race, Gender & Equity

    Shirtz is a doctoral student in the Organizational Behavior program jointly offered by Harvard Business School and the Department of Sociology at Harvard University. Her research broadly examines organizational culture, social identity, and inequality by exploring the... View Details
    • 01 Sep 2021
    • What Do You Think?

    Can We Train for Trust?

    that 80 percent of executives around the world rated employee experience (including trust) important or very important. Employee experience drives engagement. And yet in the Deloitte study, only 22 percent... View Details
    Keywords: by James Heskett
    • 25 Jul 2013
    • Research & Ideas

    Why Unqualified Candidates Get Hired Anyway

    begin a study with such distinctly practical footing, the researchers devised a set of experiments to measure executives' and admissions officers' resistance to this phenomenon. The first study asked professional university admissions... View Details
    Keywords: by Anna Secino; Education; Employment
    • 27 Apr 2021
    • Research & Ideas

    IPO or M&A? How Venture Capital Shapes a Startup's Future

    Experience and Start-Up Exits, a forthcoming study in the Academy of Management Journal. Startup founders, pick your path Past research about the degree of collaboration among investors offers mixed messages. On one hand, investors who... View Details
    Keywords: by Rachel Layne
    • Web

    Marketing Awards & Honors - Faculty & Research

    Association for “Demand Interactions in Sharing Economies: Evidence from a Natural Experiment Involving Airbnb and Uber/Lyft” ( Journal of Marketing Research , 2022) with Dokyun Lee, Param Vir Singh, and Tridas Mukhopadhyay. 2023 Eva... View Details
    • Web

    Harvard Environmental Centers - Business & Environment

    MBA Experience Harvard Environmental Centers 0ms The Salata Institute for Climate and Sustainability at Harvard University The Salata Institute for Climate and Sustainability serves as a fulcrum for collaboration across Harvard’s many... View Details
    • 20 Jan 2023
    • Blog Post

    The Importance of Mentorship: A Conversation With Professor Ting Zhang

    life. How has your teaching experience been at HBS so far? What do you like most about the case method and classroom experience? The classroom is simply magical. I love its energy. I love how our discussions push me to be a better thinker... View Details
    • Web

    Patrick Mullane | About

    Patrick Mullane Bio Patrick Mullane is the Executive Director of Harvard Business School Online and Executive Education. He brings over 20 years of management experience across several industries to the position. In his role, he is... View Details