Publications

29 Oct 2020
Blog Post

Delving Deeper into Development with the MBA/MPA-ID Program – a Q+A with Zainab Raji (MBA/MPA-ID 2022)

macro shocks occurred. I discovered a pathway to economic development in management consulting after learning about the huge impact that strategy advisory firms in Africa had helped create. I transitioned to McKinsey after successful rounds View Details

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

"waterfall" method in which each step of the process is completed in turn by a separate worker. By sharing mistakes across the process, the customer and project team members benefit individually and collectively from increased... View Details

Keywords: by Julia Hanna; Computer

05 Jul 2011
First Look

First Look: July 5

value-in areas once inhabited by organizations alone. Hence we posit that organizations may be in the shadow of communities. Rather than push for a common definition, we link communities to an organization's evolution: its birth, growth,... View Details

Keywords: Sean Silverthorne

25 Mar 2014
First Look

First Look: March 25

process that has led to many successful product launches, but are there areas of customer need that are undervalued by the traditional process? A novel online customer analysis approach suggests untapped View Details

Keywords: Sean Silverthorne

24 Apr 2018
Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

crisis. Now, we have a new exemplar: Starbucks CEO Kevin Johnson. His response to the eviction of two African American men from a Starbucks store in Philadelphia will define for today’s leaders how to respond to crisis. Facebook founder... View Details

Keywords: by Bill George; Technology; Food & Beverage

31 Jul 2017
HBS Case

It’s Hard to Fix the Family Business Without Offending the Family

finds equally beneficial lessons in a much different setting: a small family-owned Vietnamese restaurant in Boston’s inner-city neighborhood of Dorchester. Challenges lie in navigating complex family... View Details

Keywords: by Julia Hanna; Food & Beverage

Web

Alumni - Global

Alumni 90,662 alumni in 173 countries Harvard Business School’s unparalleled alumni network extends throughout the world, with a third of our MBA alumni living outside the U.S. Our graduates are leaders in an exceptionally broad range... View Details

08 Feb 2008
Working Paper Summaries

Psychological Influence in Negotiation: An Introduction Long Overdue

Keywords: by Deepak Malhotra & Max H. Bazerman

April 2014
Teaching Note

Jiangxi Agribusiness: (TN)

By: David F. Hawkins

[TN for 114-039] Emily Wang, an analyst with Future Securities, a Shanghai-based investment firm, is given the task of making stock purchase recommendations to her supervisor from a number of Chinese common stocks. One stock in particular, Jiangxi Agribusiness... View Details

Keywords: Financial Analysis; Ratio Analysis

02 Mar 2021
HBS Case

The Tulsa Massacre: Is Racial Justice Possible 100 Years Later?

area. When residents tried to flee burning buildings, they were shot and killed in the street. An estimated 300 people died, 1,000 families lost their homes, and $1.8 million in property was destroyed, equal to $26.1 million today. The... View Details

Keywords: by Michael Blanding

23 Jul 2009
Working Paper Summaries

Informed and Interconnected: A Manifesto for Smarter Cities

Keywords: by Rosabeth Moss Kanter & Stanley S. Litow; Technology

24 May 2011
First Look

First Look: May 24

testing an easy-to-implement method to discourage dishonesty: signing at the beginning rather than at the end of a self-report, as is the current common practice. Using both field and lab experiments, we find that signing before rather... View Details

Keywords: Sean Silverthorne

25 Jun 2007
Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

were struck by her struggles, what she made of them, and how she took adversity and turned it into opportunity by her desire to help other women make their lives better," says Koehn. "That lesson... View Details

Keywords: by Martha Lagace; Beauty & Cosmetics

June 2024 (Revised August 2024)
Case

Cementos Argos in the U.S.: Go Big or Go Home?

By: Jorge Tamayo, Ruth Costas, Pedro Levindo and Karina Souza

In April 2011, Colombian group Cementos Argos had to decide on whether to double down its business in the U.S., amidst the U.S. cement industry’s lowest performance in 30 years. Argos— Colombia’s leading cement producer and one of the “jewels” of Grupo GEA, the... View Details

Keywords: Mergers and Acquisitions; Business Organization; Business Subsidiaries; Talent and Talent Management; Cost vs Benefits; Financial Crisis; Cross-Cultural and Cross-Border Issues; Global Strategy; Business Strategy; Construction Industry; Manufacturing Industry; Latin America; South America; North and Central America; United States; Colombia

Web

Leadership Fellows | Social Enterprise | Harvard Business School

The Leadership Fellows program offers nonprofit and public sector organizations the opportunity to leverage the experience, energy, and analytical skills of MBAs for one year. In addition to the salary... View Details

September 2008 (Revised April 2009)
Supplement

Wyoff and China-LuQuan: Negotiating a Joint Venture (B)

By: James K. Sebenius and Cheng (Jason) Qian

Through stalled joint venture talks between Pennsylvania-based Wyoff Corp. and Jinan-based China-LuQuan, strategic and cross-cultural negotiation challenges are explored both from American and Chinese perspectives. Wyoff, a leading U.S. chemical company, has been... View Details

Keywords: Joint Ventures; Cross-Cultural and Cross-Border Issues; Negotiation Process; Negotiation Tactics; Chemical Industry; China; Pennsylvania

January 2004 (Revised February 2006)
Case

Raymond James Financial

Raymond James Financial (RJF) currently sells financial services through two channels. It is considering adding a third in the "middle" of the other two. The current strategy has one channel with employees and another with independent contractors. These attract very... View Details

Keywords: Organizational Change and Adaptation; Salesforce Management; Marketing; Distribution Channels; Human Resources; Financial Services Industry; Service Industry

Article

State Activism and the Hidden Incentives Behind Bank Acquisitions

By: Christopher Marquis, Doug Guthrie and Juan Almandoz

A number of studies have shown that, as a result of the ambiguity of U.S. legal mandates, organizations have considerable latitude in how they comply with regulations. In this paper, we address how the different agendas of the federal and state governments increase... View Details

Keywords: Organizations; Opportunities; Government Legislation; Acquisition; Forecasting and Prediction; Banks and Banking; Motivation and Incentives; Governing Rules, Regulations, and Reforms; Management Practices and Processes; Research; United States

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February 2011
Case

oDesk: Changing How the World Works

By: Boris Groysberg, David A. Thomas and Jennifer M. Tydlaska

It is 2010, and Gary Swart, CEO of oDesk, is contemplating the next steps for his organization. Founded in 2004 in California, oDesk operates an online marketplace which matches Employers with Contractors. oDesk provides fact-based information on Contractors, including... View Details

Keywords: Recruitment; Leadership; Growth and Development Strategy; Digital Platforms; Marketplace Matching; Corporate Strategy; Internet and the Web; Consulting Industry