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      • October 1993 (Revised December 2003)
      • Case

      Bausch & Lomb: Regional Organization

      By: John A. Quelch
      The CEO of Bausch & Lomb is contemplating replacing an international division with three regional divisions to sustain the company's growth, especially in international markets, and to add value to customers. View Details
      Keywords: Organizational Change and Adaptation; Marketing Strategy; Organizational Structure; Globalization; Consumer Products Industry
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      Quelch, John A., and Nathalie Laidler. "Bausch & Lomb: Regional Organization." Harvard Business School Case 594-056, October 1993. (Revised December 2003.)
      • October 1993 (Revised April 1994)
      • Case

      Jack Welch: General Electric's Revolutionary

      By: Joseph L. Bower and Jay Dial
      Describes the work of Jack Welch as CEO of General Electric from 1981 to 1992, focusing particularly on his transformation of the company's portfolio through extensive dispositions and acquisitions and the company's culture through a mandated process called "work out."... View Details
      Keywords: Acquisition; Transformation; Investment Portfolio; Leadership Style; Management; Organizational Culture; Personal Development and Career
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      Bower, Joseph L., and Jay Dial. "Jack Welch: General Electric's Revolutionary." Harvard Business School Case 394-065, October 1993. (Revised April 1994.)
      • October 1993 (Revised September 1996)
      • Case

      BANC ONE - 1993

      By: Hugo Uyterhoeven and Myra M. Hart
      From a small local bank, Banc One has grown to one of the largest and most profitable banks in the United States under the leadership of its CEO, John B. McCoy. It has an impressive track record of improving the performance of its acquisitions while retaining the... View Details
      Keywords: Leadership; Acquisition; Organizational Culture; Policy; Adaptation; Business Growth and Maturation; Strategy; Performance Improvement; Industry Structures; Banking Industry; United States
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      Uyterhoeven, Hugo, and Myra M. Hart. "BANC ONE - 1993." Harvard Business School Case 394-043, October 1993. (Revised September 1996.)
      • 1993
      • Chapter

      Comprehensive Change Strategies: Beyond Piecemeal Projects

      By: R. M. Kanter
      Keywords: Change Management; Strategy; Organizational Change and Adaptation
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      Kanter, R. M. "Comprehensive Change Strategies: Beyond Piecemeal Projects." In Manufacturing Europe 1994: The International Review of Advanced Manufacturing Technology and Management, edited by Peter Dempsey, 167–69. London: Sterling Publications, 1993.
      • October 1993 (Revised September 1994)
      • Background Note

      Accounting for Productivity Growth

      By: Forest L. Reinhardt
      Introduces students to the arithmetic of the accounting for national productivity growth. It defines labor productivity, capital productivity, and total factor productivity, describes the relationships among them, and discusses the phenomena that cause them to change... View Details
      Keywords: Performance Productivity; Macroeconomics; Analytics and Data Science; Government and Politics; Mathematical Methods; United States; Singapore
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      Reinhardt, Forest L. "Accounting for Productivity Growth." Harvard Business School Background Note 794-051, October 1993. (Revised September 1994.)
      • 1977
      • Chapter

      The View from the 1990s: How the Global Economy is Reshaping Corporate Power and Careers

      By: R. M. Kanter
      Keywords: Globalized Economies and Regions; Personal Development and Career; Transformation; Power and Influence
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      Kanter, R. M. "The View from the 1990s: How the Global Economy is Reshaping Corporate Power and Careers." In Men and Women of the Corporation, by R. M. Kanter. New York: Basic Books, 1977.
      • September 1993 (Revised December 1993)
      • Background Note

      Business Transformation Self-Assessment: Summary of Findings--1992-93

      By: Lynda M. Applegate
      Keywords: History; Transformation
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      Applegate, Lynda M. "Business Transformation Self-Assessment: Summary of Findings--1992-93." Harvard Business School Background Note 194-013, September 1993. (Revised December 1993.)
      • September 1993
      • Case

      Manufacturing at ALZA: The Right Prescription? (A)

      By: Dorothy A. Leonard
      ALZA, a company specializing in drug delivery systems such as transdermal patches, considers manufacturing its own products. Until now, the company has conducted research and development on its patented system but has then licensed the technology to client-partner... View Details
      Keywords: Business or Company Management; Technological Innovation; Innovation and Management; Growth and Development Strategy; Problems and Challenges; Production; Research and Development; Organizational Change and Adaptation; Pharmaceutical Industry; Medical Devices and Supplies Industry
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      Leonard, Dorothy A. "Manufacturing at ALZA: The Right Prescription? (A)." Harvard Business School Case 694-019, September 1993.
      • August 1993
      • Background Note

      Executing Change: Seven Key Considerations

      By: Nitin Nohria and Rakesh Khurana
      Provides a 7S framework to complement the McKinsey 7S framework. Focuses on some of the critical choices that must be made in implementing change--Strategic Intent, Substance, Scale, Scope, Speed, Sequence, and Style. Overall, the note argues that these choices must be... View Details
      Keywords: Change; Framework; Goals and Objectives; Management Style; Time Management; Strategy
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      Nohria, Nitin, and Rakesh Khurana. "Executing Change: Seven Key Considerations." Harvard Business School Background Note 494-038, August 1993.
      • August 1993
      • Background Note

      Executing Change: Three Generic Strategies

      By: Nitin Nohria and Rakesh Khurana
      Describes the strengths and weaknesses of three generic strategies for implementing change--programmatic change, discontinuous change, and emergent change. View Details
      Keywords: Change; Strategy
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      Nohria, Nitin, and Rakesh Khurana. "Executing Change: Three Generic Strategies." Harvard Business School Background Note 494-039, August 1993.
      • August 1993
      • Background Note

      Managing Change: Course Overview--Introduction: Myths and Realities

      By: Nitin Nohria
      Keywords: Change Management
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      Nohria, Nitin. "Managing Change: Course Overview--Introduction: Myths and Realities." Harvard Business School Background Note 494-042, August 1993.
      • August 1993 (Revised August 1994)
      • Background Note

      Rhetoric of Change

      By: Nitin Nohria
      Describes the ways in which managers communicate the need to change, specifically the way in which they use vision, crisis, and transition as rhetorical strategies to mobilize change. Also discusses strategies used by those trying to resist change, setting up what may... View Details
      Keywords: Change; Communication Strategy
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      Nohria, Nitin. "Rhetoric of Change." Harvard Business School Background Note 494-036, August 1993. (Revised August 1994.)
      • August 1993
      • Background Note

      Six Principles of Successful Persuasion

      By: Nitin Nohria
      Describes some of the key principles that managers must follow in order to successfully persuade their organization of their vision for change. View Details
      Keywords: Change Management; Leadership; Organizational Change and Adaptation
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      Nohria, Nitin. "Six Principles of Successful Persuasion." Harvard Business School Background Note 494-037, August 1993.
      • August 1993
      • Case

      Nestle S.A.: International Marketing (B)

      By: John A. Quelch
      Describes organization changes announced by Nestle's chariman in 1991 and updates the description of Nestle's marketing organization. View Details
      Keywords: Organizational Change and Adaptation; Marketing Strategy; Organizational Structure; Globalization; Consumer Products Industry; Food and Beverage Industry; Switzerland
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      Quelch, John A. "Nestle S.A.: International Marketing (B)." Harvard Business School Case 594-011, August 1993.
      • August 1993
      • Case

      Ford: Petersen's Turnaround

      By: Nitin Nohria and Sandy Green
      Discusses the changes that Donald Petersen made to turnaround Ford during his tenure, first as president then as CEO. Describes his major initiatives, including the new emphasis on quality. View Details
      Keywords: Change Management; Transformation; Organizational Change and Adaptation; Leadership Style; Management Teams; Auto Industry; Manufacturing Industry
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      Nohria, Nitin, and Sandy Green. "Ford: Petersen's Turnaround." Harvard Business School Case 494-017, August 1993.
      • August 1993
      • Case

      General Motors: Smith's Dilemma

      By: Nitin Nohria and Sandy Green
      Discusses Roger Smith's tenure as CEO of General Motors. Describes his vision for changing General Motors, and how he went about implementing that vision. View Details
      Keywords: Change Management; Organizational Change and Adaptation; Management Teams; Leadership Style; Auto Industry; Manufacturing Industry
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      Nohria, Nitin, and Sandy Green. "General Motors: Smith's Dilemma." Harvard Business School Case 494-020, August 1993.
      • August 1993
      • Case

      Giddings & Lewis: In Search of the Cutting Edge (A)

      By: Robert G. Eccles Jr., Nitin Nohria and Norman Klein
      Keywords: Change Management; Corporate Strategy; Social Enterprise
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      Eccles, Robert G., Jr., Nitin Nohria, and Norman Klein. "Giddings & Lewis: In Search of the Cutting Edge (A)." Harvard Business School Case 494-023, August 1993.
      • July 1993 (Revised September 1994)
      • Case

      Goodyear: The Aquatred Launch

      By: John A. Quelch
      After many years of R&D, Goodyear has developed the Aquatred, an innovative new tire. However, the tire industry has matured and evolved, raising questions concerning the Aquatred's ability to gain support from Goodyear's independent tire dealers. Students must use... View Details
      Keywords: Change Management; Consumer Behavior; Distribution Channels; Brands and Branding; Innovation and Invention; Auto Industry; Rubber Industry; United States
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      Quelch, John A. "Goodyear: The Aquatred Launch." Harvard Business School Case 594-106, July 1993. (Revised September 1994.)
      • Article

      Changing Role of Country Managers

      By: John A. Quelch
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      Quelch, John A. "Changing Role of Country Managers." International Business 6, no. 7 (July 1993): 83–84.
      • 1998
      • Chapter

      Commentary: Strategic Flexibility, Firm Organization, and Managerial Work in Dynamic Models

      By: C. A. Bartlett
      Keywords: Corporate Strategy; Organizational Change and Adaptation; Business or Company Management; Management Practices and Processes
      Citation
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      Bartlett, C. A. "Commentary: Strategic Flexibility, Firm Organization, and Managerial Work in Dynamic Models." In Advances in Strategic Management, Volume 15, edited by J.A.C. Baum. Greenwich, CT: JAI Press, 1998.
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